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Customer reviews: Upsell by AMP

Reviews (74)

Overall rating
4.8

What Merchants Think

The general consensus among merchants is that "Upsell by AMP" is an effective and user-friendly app that significantly enhances their sales process, particularly due to its exceptional customer support. While many find it to be an invaluable tool for increasing Average Order Value (AOV), especially with features like customizable upsell and cart functionalities, some users express a desire for more flexibility in messaging and advanced features to maximize upsell potential.

Key Strengths

  • Exceptional customer support with fast response times and willingness to assist with customizations.
  • User-friendly interface that simplifies the setup and customization of upsell features.
  • Robust and effective in increasing Average Order Value (AOV).
  • Seamless integration into existing store designs and workflows.
  • Positive impact on sales from day one of use.
  • Comprehensive suite of functionalities, including upsell, slide cart, and AI-driven upsell recommendations.

Common Concerns

  • Some users feel the upsell offers can be too aggressive and disrupt customer experience.
  • Desire for more flexibility and control over messaging for upsell funnels.
  • Occasional issues with app interface being perceived as clunky or not intuitive.

Final Thoughts

"Upsell by AMP" is widely regarded as a powerful and valuable app for Shopify merchants looking to boost their sales through upselling. Its notable strengths lie in its excellent support team and user-friendly design, making it a top recommendation for merchants with varying technical expertise. While there are a few concerns regarding feature improvements and customization flexibility, the overall satisfaction with its functionality and customer service makes it a highly recommended tool for enhancing ecommerce revenue.

Tumbleweed Plants

Sep 01, 2024  on Shopify

amazing app, lots of packed features. superb support team and very responsive. excited on more features to come!

Lerose USA

Aug 26, 2024  on Shopify

Great app and excellent service/support. Anoop and his team are dedicated and passionate about what they do, and it shows. No ask was too big, and the turnaround time for requests was usually less than 6 hours—super impressive! I highly recommend the app and the AMP team.

Barney Cools

Aug 21, 2024  on Shopify

Incredibly efficient support team - we are enjoying using the app to date and looking forward to building our more capabilities with the team!

Brains Street

Aug 17, 2024  on Shopify

The app works fantastic for us because of its data-driven upsell recommendations. The customer support is the best we have ever experienced. The entire team is super helpful if you come across any issues. We use this Upsell app along with another app called Lifetimely, which I understand is also developed by the same team. Our AOV has increased by 20% using Upsell by AMP and I strongly recommend this app for anyone looking at seriously boosting their AOV.

Equator Coffees

Jul 25, 2024  on Shopify

We couldn't be happier with our decision to integrate Upsell with our Shopify Plus store. Previously, we were using Rebuy for many of the same features, but felt we were overpaying and receiving very little support and customization. With Upsell, they delivered the same, if not more, value right away at a significantly lower monthly cost. Beyond that, communication from the Upsell team has been unparalleled, having frequent conversations of how the tool is working for our store and what features and improvements we'd like to see. At every step, they have been transparent with their production roadmap and eager to hear our feedback. We also use their sister application for analytics, Lifetimely, and are very happy with the ways in which the two work together to deliver value to our store.

THEMAGIC5

Jul 25, 2024  on Shopify

Their customer service is incredibly fast with replies, and whenever We've encountered an issue, they were quick to address it. The team has been consistently helpful with custom requests, ensuring everything works perfectly for my store. Highly recommend!

CookDineHost

Jul 23, 2024  on Shopify

Anoop and His team provided us generous help & consistent support on every steps of our journey to become a successful merchant using Slide Cart and Upsell by AMP app.

Nutcase

Jul 21, 2024  on Shopify

First and foremost, I love the fact that you can select upsell category wise. Also, the slide cart functionality along with progress bar - that is a complete solution in itself. And to top it - they provide excellent service, quick responses via email. Highly recommended - for those who are looking for slide cart + progress bar + upsell in the cart.

Zelmin's Minty Mouth

Jul 18, 2024  on Shopify

The AMP team is beyond accommodating to help personalize this incredible app. Don't hesitate - install this today and supercharge your store!

GiantMouse

Jul 17, 2024  on Shopify

Honestly was a little hesitant at first, but after meeting with the team and discussing both how it works and what I can gain from it, I have nothing bad to say. It's intuitive and easy to understand, but if you are struggling with anything, the team is very easy to reach.

FMS Model

Jul 08, 2024  on Shopify

Great APP! Excellent Customer Support! Complete product journey from product page, product page pop-up, cart page, checkout page, post purchase page, thank you page, and order status page. Besides this, this APP supports AI upsell items, and this's very helpful, the converted percentage is quite high. Highly recommend.

Armor Class

Jun 30, 2024  on Shopify

I won't use it the way it currently is. If you're looking for an app that allows you quick set-up and you don't care about flexibility in the messaging of each of your upsells (which we've seen is crucial for conversions), then this will be fine for you. It took me less than 10 minutes to figure out that this just isn't a good fit. The editor is clunky, I can't see previews of individual products and worst of all I can't have individual messaging per funnel above the fold. I hoped this App could be a one-stop solution for our upsell funnels, but it can't be the way it is now. The app isn't bad, but it just isn't good either. If you're looking to maximize your upsell revenue, this isn't it. If you're just looking to set anything up, then this would probably be fine.

yogacat.com

Apr 19, 2024  on Shopify

Sehr gute App, und einfach zu bedienen. Leider ist im Gratis Plan nur der Upsell im Warenkorb enthalten. Dieser ist jedoch flexibel anpassbar und der Support hilft immer schnell.

ingarden

Apr 16, 2024  on Shopify

the app is very easy to use and intuitive. the support team is also wonderful and quick to respond within the app chatbot as well as via email when they are offline (which is actually rare!) I highly recommend this app as it is highly customizable for such an easy quick add app so anyone can use from a first time shopify owner to an experienced multi-store owner.

Dose Mindcare

Feb 20, 2024  on Shopify

I used to work with Slide Cart app (more or less the previous version of AMP Conversion app) and was really happy with it. I decided to switch to AMP Conversion in order to enjoy new Upsells and Surveys features. What I can say so far is that the support and product teams are super fast and super efficient to help ! And really nice people to interact with :)

Swing Pro

Feb 20, 2024  on Shopify

I recently integrated AMP Conversions into my Shopify store to enhance cart upsells, and I am beyond impressed with both the app's functionality and the outstanding customer service provided by their team. From the moment I installed the app, the impact on my store's sales was noticeable. The cart upsells feature seamlessly integrates into the checkout process, effectively encouraging customers to add more items to their carts. The customization options are extensive, allowing me to tailor the upsell offers to match the preferences and behavior of my target audience. What truly sets AMP Conversions apart is their exceptional customer service. I had a few questions and customization concerns initially, and their support team was incredibly responsive and helpful. Not only did they address my inquiries promptly, but they went above and beyond to provide step-by-step guidance on optimizing the app for my specific store.

Naughty Nuts

Feb 07, 2024  on Shopify

Exceptional Service and Tailored Upsell Solutions! Right from the start, this app impressed me with its performance and the upsell opportunities it provides along the customer journey. However, what truly stands out is the customer service, especially I'd like to commend Anoop Kumar. Anoop took personal time out for an onboarding call, which is rare in today's fast-paced world. This dedication to customer service is commendable and helped me make the most of the app. The team's ability to not only listen to individual requests but also implement them promptly exceeded my expectations. It's evident that the team behind this app is genuinely invested in their customers' success. The upsell opportunities offered by the app are intuitive and effective, significantly boosting sales without compromising the customer experience. In conclusion, I must say this app is a must-have for any Shopify store owner looking to increase sales without sacrificing excellent customer service. A big thank you to Anoop Kumar and the entire team for their hard work and dedication. I look forward to seeing how the app continues to help achieve my business goals.

BlueBolt Chargers

Sep 20, 2023  on Shopify

Our online business witnessed a phenomenal transformation with the integration of this app. From optimizing the checkout page to revamping the thank you page, this app has redefined our entire customer journey. The post-purchase upsells have been nothing short of remarkable, significantly boosting our Average Order Value (AOV) while enhancing the overall checkout experience for our customers.

Saint Kaizen

Aug 14, 2023  on Shopify

This app is great! Gives you a ton of different options to customize your customer's upsell experience, really helpful, started to generate revenue since the first day. Would definitely recommend!

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