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Customer reviews: Upsell by AMP

Reviews (74)

Overall rating
4.8

What Merchants Think

The general consensus among merchants is that "Upsell by AMP" is an effective and user-friendly app that significantly enhances their sales process, particularly due to its exceptional customer support. While many find it to be an invaluable tool for increasing Average Order Value (AOV), especially with features like customizable upsell and cart functionalities, some users express a desire for more flexibility in messaging and advanced features to maximize upsell potential.

Key Strengths

  • Exceptional customer support with fast response times and willingness to assist with customizations.
  • User-friendly interface that simplifies the setup and customization of upsell features.
  • Robust and effective in increasing Average Order Value (AOV).
  • Seamless integration into existing store designs and workflows.
  • Positive impact on sales from day one of use.
  • Comprehensive suite of functionalities, including upsell, slide cart, and AI-driven upsell recommendations.

Common Concerns

  • Some users feel the upsell offers can be too aggressive and disrupt customer experience.
  • Desire for more flexibility and control over messaging for upsell funnels.
  • Occasional issues with app interface being perceived as clunky or not intuitive.

Final Thoughts

"Upsell by AMP" is widely regarded as a powerful and valuable app for Shopify merchants looking to boost their sales through upselling. Its notable strengths lie in its excellent support team and user-friendly design, making it a top recommendation for merchants with varying technical expertise. While there are a few concerns regarding feature improvements and customization flexibility, the overall satisfaction with its functionality and customer service makes it a highly recommended tool for enhancing ecommerce revenue.

yummytummy

Feb 15, 2025  on Shopify

If upsells are presented too aggressively, it can lead to customer frustration, especially if the upsell offers feel irrelevant or disruptive.

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