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Customer reviews: ToolE Amazon Easy Sync

Develop by Shopify

Reviews (31)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive impression of "ToolE Amazon Easy Sync." Users frequently praise its ease of use and efficiency in syncing products and orders between Amazon and Shopify. The support team receives high marks for its responsiveness and willingness to address merchant concerns promptly. However, some users express frustrations about customer support delays and a few missing functions.

Key Strengths

  • Efficient synchronization of products and orders between Amazon and Shopify.
  • Fast and responsive customer support.
  • Ease of use and straightforward setup process.
  • Capability to handle custom programming requests.
  • Useful support for customizations and specific requirements.

Common Concerns

  • Occasional delays in customer support response times.
  • Initial setup issues for some users experiencing unique problems.
  • Lack of a manual sync function, with hints of future implementation.
  • Some desired features, like product catalog export, are not yet available.
  • Fulfillment automation hiccups when switching from a free to a paid plan.

Final Thoughts

"ToolE Amazon Easy Sync" is generally well-received by merchants for its ability to streamline syncing and simplify management between Amazon and Shopify. The high level of customer service responsiveness and the app's stability contribute significantly to its positive feedback. While there are areas for improvement, including additional features and consistency in customer support, it remains a recommended solution for many merchants seeking a reliable and efficient Amazon-Shopify integration.

Modern Nook

Mar 21, 2024  on Shopify

Just started using this app and the customer service (thank you Dora) was fast to answer and get it to work- I hope this continues this way.

Windsor House

Mar 20, 2024  on Shopify

I have tried many apps to sync inventory and stock with Amazon and this is the first one that worked instantly and tutorials were clear to get the SKUs to match- for now, I would recommend it for sure

sproos!

Mar 07, 2024  on Shopify

We had an issue with information not coming into our Shopify account from Amazon which hindered our ability to ship properly. The team supported us rapidly and professionally to get the problem resolved. I recommend working with them!

Lane Frost Brand

Jan 08, 2024  on Shopify

We had a unique situation where a lot of people were already selling our products on Amazon. Trying to connect them seemed like a giant standing in front of us. Amazon Easy Tool team went above and beyond and was able to connect everything. Their tech support is AMAZING! We look forward to our continued relationship.

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