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Customer reviews: ToolE Amazon Easy Sync

Develop by Shopify

Reviews (31)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive impression of "ToolE Amazon Easy Sync." Users frequently praise its ease of use and efficiency in syncing products and orders between Amazon and Shopify. The support team receives high marks for its responsiveness and willingness to address merchant concerns promptly. However, some users express frustrations about customer support delays and a few missing functions.

Key Strengths

  • Efficient synchronization of products and orders between Amazon and Shopify.
  • Fast and responsive customer support.
  • Ease of use and straightforward setup process.
  • Capability to handle custom programming requests.
  • Useful support for customizations and specific requirements.

Common Concerns

  • Occasional delays in customer support response times.
  • Initial setup issues for some users experiencing unique problems.
  • Lack of a manual sync function, with hints of future implementation.
  • Some desired features, like product catalog export, are not yet available.
  • Fulfillment automation hiccups when switching from a free to a paid plan.

Final Thoughts

"ToolE Amazon Easy Sync" is generally well-received by merchants for its ability to streamline syncing and simplify management between Amazon and Shopify. The high level of customer service responsiveness and the app's stability contribute significantly to its positive feedback. While there are areas for improvement, including additional features and consistency in customer support, it remains a recommended solution for many merchants seeking a reliable and efficient Amazon-Shopify integration.

Roy Entreprise

Nov 10, 2024  on Shopify

C'est un charme cette application la, il a fallu que je m'ajuste un peu, je suis pas habitué que se soit si facile ahahah Mais la je comprend. Vraiment bien et convivial

Sure Eazy

Nov 03, 2024  on Shopify

We went from Channable $250/month to this app for $40/month and their CS is far better, everything is working fine, the setup was quick and efficient.

Diamond house

Oct 20, 2024  on Shopify

To the Easy Tool team, I’d like to thank the support for jumping on a Sunday call with me and showing me how to connect my products in less than 15min!!! Amazing work, I could not be happier!

Trade Outfit

Oct 20, 2024  on Shopify

Was pleased by the instant response I got from support to my questions regarding sync process. Impressive how when order is placed on Amazon I can see it with all the information in my Shopify orders. Didn’t know this could be possible.Thank you for making my work easier,

Click Beauty

Oct 18, 2024  on Shopify

I’ve got only good things to say about this app and their support, it is by far the best syncing app that was able to customize with a quick workaround to our specific needs

Thank Full

Oct 08, 2024  on Shopify

Import and fulfillment works well, not putting 5 stars yet as I wish I could have the option to create new products. Will wait for the feature to come out - in the meantime day to day operations are covered blissfully! The support is incredibly fast to reply and professional.

Trail Vibo

Oct 06, 2024  on Shopify

We couldn’t match our variant products at first as there were a lot of them but the support guided us through everything and now we can say we are ready for our high season coming up.

Fast Fixit

Oct 04, 2024  on Shopify

I asked for a specific feature that could help me match my products and inventory in different locations and the team was quick to respond and give me an ETA for implementation. I was pleased to have a solution for my specific case.

icy flame

Oct 01, 2024  on Shopify

Great connector! Solved a complex solution in a few hours. The Support has great knowledge of Amazon and gave us some great tips. I couldn’t recommend them enough!

Click Shop

Sep 30, 2024  on Shopify

Leaving here 5 stars for set-up tutorial, app easiness and pro-active support. I wish other apps could learn from ToolE. Awesome work guys!

Goods Plant

Sep 21, 2024  on Shopify

Very Easy to setup, I am satisfied with this connector and highly recommend to anyone looking to use Shopify for all their orders and stock.

Cozy Shop

Sep 18, 2024  on Shopify

Good and stable syncing with amazing support that can monitor ahead of time if any orders are not fulfilled on time and gives you notification ahead of time to protect your seller metrics. This is a very useful feature. Well done to the Easy Tool team.

Cutie Paws

Sep 16, 2024  on Shopify

We’ve been struggling to find a syncing app that helps us with our custom message orders for a long time and the support was quick and helpful to walk us through. They are real Amazon pros. Thank you for helping us smooth out our operations.

lovely pee

Sep 15, 2024  on Shopify

“I don’t usually leave reviews, but this one really deserves one. Being able to connect all my products and have the orders syncing through my store in less than 1 hour made my day. Support response time was also immediate. Game changer and time saver.

Minaym

Sep 08, 2024  on Shopify

We had some teething issues when initially setup, but the support team worked with me over a few months to iron it all out. Now we have a very good solution to a very specific problem! Very happy.

APEX sleep

Jul 31, 2024  on Shopify

The app is great, functions well. We contacted the support because the fulfillment wasn't fulfilled automatically and they solved it pretty fast. Support is friendly and quick. Thank you for making work easier.

Beauty lounge

Apr 28, 2024  on Shopify

We had a situation where FBA orders were not fulfilled automatically so we contacted the support and they fixed this in less than a day. We appreciate they very quick on support and able to understand or need immediately to fix it. Thank you again !

Urban kicks

Apr 17, 2024  on Shopify

I use the app for importing my FBA orders and I am more than satisfied with this app as well as the responsiveness and advice for set-up I receive

Homi Zen

Apr 04, 2024  on Shopify

I'm really happy with the ToolE Amazon channel tool. Their customer service is great—they answer fast, know their stuff, and are super patient. They deserve a big thumbs up. The app itself is also awesome. It's easy to use and has everything I need. It's the best one I've tried for managing my Amazon sales. If you need a solid Amazon setup with helpful support, ToolE is your best bet. I totally suggest giving it a try. Great job to the folks at ToolE!

Gadgets 4 U

Mar 28, 2024  on Shopify

We have quite a large catalog and reluctant to try another app because the last one affected badly our seller metrics. Having a call with the Easy Tool team helped us gained the confidence we need for such an important part of our business. I can recommend them.

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