Reviews: Amazon Easy Tool

Name: ToolE Amazon Easy Sync
Brand: ToolE
SKU: shopify-amazon-easy-tool-app-by-toole
Rating: 4.8 (23 reviews)

Customer reviews: ToolE Amazon Easy Sync

Develop by ToolE

Reviews (23)

Overall rating

4.8

5

41
4

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2
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3

What Merchants Think

Overall, merchants have a positive impression of "ToolE Amazon Easy Sync." Users frequently praise its ease of use and efficiency in syncing products and orders between Amazon and Shopify. The support team receives high marks for its responsiveness and willingness to address merchant concerns promptly. However, some users express frustrations about customer support delays and a few missing functions.

Key Strengths

Efficient synchronization of products and orders between Amazon and Shopify.
Fast and responsive customer support.
Ease of use and straightforward setup process.
Capability to handle custom programming requests.
Useful support for customizations and specific requirements.

Common Concerns

Occasional delays in customer support response times.
Initial setup issues for some users experiencing unique problems.
Lack of a manual sync function, with hints of future implementation.
Some desired features, like product catalog export, are not yet available.
Fulfillment automation hiccups when switching from a free to a paid plan.

Final Thoughts

"ToolE Amazon Easy Sync" is generally well-received by merchants for its ability to streamline syncing and simplify management between Amazon and Shopify. The high level of customer service responsiveness and the app's stability contribute significantly to its positive feedback. While there are areas for improvement, including additional features and consistency in customer support, it remains a recommended solution for many merchants seeking a reliable and efficient Amazon-Shopify integration.

Fuller Fabrics

Jun 03, 2025 on Shopify

This app is horrible. It doesn't do much of anything even when it decides to work. You must manually do so many things that it is not worth paying for this app. If I change or add inventory in Shopify I must go manually update it in the app which takes forever of refreshing so it's easier sadly to go to amazon and update inventory myself. why have a app? Orders take forever to import if they do at all. I had to manually create 4 orders yesterday because after 5 hours they hadn't come through nor did they show in the app to manually import them! Then when support finally decides I guess to look into this the orders create today. I cancelled them as they are now duplicates. THIS horrid app cancelled them on amazon now my metrics are taking a hit. I hate this app nothing good about it. RUN the other way DO NOT put your seller account in jeopardy. If I could give no stars I would!

Gift Voyage Store

Jan 27, 2025 on Shopify

Lamento decirles que la atención al cliente es pésima y la información que dan no está corroborada, no la recomiendo para nada, sobre todo el trato y la falta de respeto a los horarios y las citas concertadas es una de lo que más ha sido molesto en este contacto, sin hablar de la perdida de tiempo, ya que tengo más de 3 semanas esperando hablar con el personal de atención al cliente de esta aplicación. Espero poder advertir a los usuarios sobre el mal manejo de nuestro tiempo por esta aplicación. Si Shopify quiere revisar los correo enviados para que se den cuenta de la veracidad de los que establecí aquí. Voy a enviarlos a través de Atención al cliente para que puedan protegernos como usuarios.

Minaym

Aug 05, 2024 on Shopify

No customer support sadly