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Customer reviews: ToolE Amazon Easy Sync

Develop by ToolE

Reviews (38)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of "ToolE Amazon Easy Sync." Users frequently praise its ease of use and efficiency in syncing products and orders between Amazon and Shopify. The support team receives high marks for its responsiveness and willingness to address merchant concerns promptly. However, some users express frustrations about customer support delays and a few missing functions.

Key Strengths

  • Efficient synchronization of products and orders between Amazon and Shopify.
  • Fast and responsive customer support.
  • Ease of use and straightforward setup process.
  • Capability to handle custom programming requests.
  • Useful support for customizations and specific requirements.

Common Concerns

  • Occasional delays in customer support response times.
  • Initial setup issues for some users experiencing unique problems.
  • Lack of a manual sync function, with hints of future implementation.
  • Some desired features, like product catalog export, are not yet available.
  • Fulfillment automation hiccups when switching from a free to a paid plan.

Final Thoughts

"ToolE Amazon Easy Sync" is generally well-received by merchants for its ability to streamline syncing and simplify management between Amazon and Shopify. The high level of customer service responsiveness and the app's stability contribute significantly to its positive feedback. While there are areas for improvement, including additional features and consistency in customer support, it remains a recommended solution for many merchants seeking a reliable and efficient Amazon-Shopify integration.

Gift Voyage Store

Jan 27, 2025  on Shopify

Lamento decirles que la atención al cliente es pésima y la información que dan no está corroborada, no la recomiendo para nada, sobre todo el trato y la falta de respeto a los horarios y las citas concertadas es una de lo que más ha sido molesto en este contacto, sin hablar de la perdida de tiempo, ya que tengo más de 3 semanas esperando hablar con el personal de atención al cliente de esta aplicación. Espero poder advertir a los usuarios sobre el mal manejo de nuestro tiempo por esta aplicación. Si Shopify quiere revisar los correo enviados para que se den cuenta de la veracidad de los que establecí aquí. Voy a enviarlos a través de Atención al cliente para que puedan protegernos como usuarios.

SonnenMoor

Jan 27, 2025  on Shopify

Very recommend this APP. Synchronisation of the product quantity and orders works well. Very quick and nice support team very customer orientated. Even customer programming request are possible for an one-time extra fee.

Bekarei

Jan 08, 2025  on Shopify

Someone said it before, I can not believe we did not use Amazon Easy before. It is really easy to use and works very stable. The support team is very quick and helpful. Thank you very much for that. We wish you all the best. Bekarei

Rebundle®

Dec 29, 2024  on Shopify

We completely missed a few days of orders integrating with Shopify once we exceeded the free plan. Definitely worth it!

Eco Gloves

Dec 01, 2024  on Shopify

I haven't had a chance to fully utilize this tool, but any questions or concerns I had about connectivity, use, and custom adjustments have been swiftly answered by this developer team, which has been amazing!

Tahzeeb Shop

Nov 11, 2024  on Shopify

We were looking for a simple and straightforward connector between Shopify and Amazon and ToolE. Was set-up in a few hours and tips their Customer Service is so friendly with speedy replies. We have only good things to say

Roy Entreprise

Nov 10, 2024  on Shopify

C'est un charme cette application la, il a fallu que je m'ajuste un peu, je suis pas habitué que se soit si facile ahahah Mais la je comprend. Vraiment bien et convivial

Sure Eazy

Nov 03, 2024  on Shopify

We went from Channable $250/month to this app for $40/month and their CS is far better, everything is working fine, the setup was quick and efficient.

Diamond house

Oct 20, 2024  on Shopify

To the Easy Tool team, I’d like to thank the support for jumping on a Sunday call with me and showing me how to connect my products in less than 15min!!! Amazing work, I could not be happier!

Trade Outfit

Oct 20, 2024  on Shopify

Was pleased by the instant response I got from support to my questions regarding sync process. Impressive how when order is placed on Amazon I can see it with all the information in my Shopify orders. Didn’t know this could be possible.Thank you for making my work easier,

Click Beauty

Oct 18, 2024  on Shopify

I’ve got only good things to say about this app and their support, it is by far the best syncing app that was able to customize with a quick workaround to our specific needs

Thank Full

Oct 08, 2024  on Shopify

Import and fulfillment works well, not putting 5 stars yet as I wish I could have the option to create new products. Will wait for the feature to come out - in the meantime day to day operations are covered blissfully! The support is incredibly fast to reply and professional.

Trail Vibo

Oct 06, 2024  on Shopify

We couldn’t match our variant products at first as there were a lot of them but the support guided us through everything and now we can say we are ready for our high season coming up.

Fast Fixit

Oct 04, 2024  on Shopify

I asked for a specific feature that could help me match my products and inventory in different locations and the team was quick to respond and give me an ETA for implementation. I was pleased to have a solution for my specific case.

icy flame

Oct 01, 2024  on Shopify

Great connector! Solved a complex solution in a few hours. The Support has great knowledge of Amazon and gave us some great tips. I couldn’t recommend them enough!

Click Shop

Sep 30, 2024  on Shopify

Leaving here 5 stars for set-up tutorial, app easiness and pro-active support. I wish other apps could learn from ToolE. Awesome work guys!

Goods Plant

Sep 21, 2024  on Shopify

Very Easy to setup, I am satisfied with this connector and highly recommend to anyone looking to use Shopify for all their orders and stock.

Cozy Shop

Sep 18, 2024  on Shopify

Good and stable syncing with amazing support that can monitor ahead of time if any orders are not fulfilled on time and gives you notification ahead of time to protect your seller metrics. This is a very useful feature. Well done to the Easy Tool team.

Cutie Paws

Sep 16, 2024  on Shopify

We’ve been struggling to find a syncing app that helps us with our custom message orders for a long time and the support was quick and helpful to walk us through. They are real Amazon pros. Thank you for helping us smooth out our operations.

lovely pee

Sep 15, 2024  on Shopify

“I don’t usually leave reviews, but this one really deserves one. Being able to connect all my products and have the orders syncing through my store in less than 1 hour made my day. Support response time was also immediate. Game changer and time saver.

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