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Customer reviews: ToolE Amazon Easy Sync

Develop by Shopify

Reviews (26)

Overall rating
4.6

What Merchants Think

Overall, merchants have a positive impression of "ToolE Amazon Easy Sync." Users frequently praise its ease of use and efficiency in syncing products and orders between Amazon and Shopify. The support team receives high marks for its responsiveness and willingness to address merchant concerns promptly. However, some users express frustrations about customer support delays and a few missing functions.

Key Strengths

  • Efficient synchronization of products and orders between Amazon and Shopify.
  • Fast and responsive customer support.
  • Ease of use and straightforward setup process.
  • Capability to handle custom programming requests.
  • Useful support for customizations and specific requirements.

Common Concerns

  • Occasional delays in customer support response times.
  • Initial setup issues for some users experiencing unique problems.
  • Lack of a manual sync function, with hints of future implementation.
  • Some desired features, like product catalog export, are not yet available.
  • Fulfillment automation hiccups when switching from a free to a paid plan.

Final Thoughts

"ToolE Amazon Easy Sync" is generally well-received by merchants for its ability to streamline syncing and simplify management between Amazon and Shopify. The high level of customer service responsiveness and the app's stability contribute significantly to its positive feedback. While there are areas for improvement, including additional features and consistency in customer support, it remains a recommended solution for many merchants seeking a reliable and efficient Amazon-Shopify integration.

WellNature

Sep 30, 2025  on Shopify

This app is a game-changer. Very easy to install and configure, and it started syncing our Amazon orders into Shopify right away. The real-time import works well and definitely helps streamline order management. I also had to reach out to support once, and they responded quickly with immediate assistance, which I really appreciated. Overall, it’s been a solid tool so far!

Artist Deluxe

Sep 25, 2025  on Shopify

ment sur le produit il n envoi pas les produits sur amazon faut qu ils soient deja sur amazon.. etrange a quoi il sert alors ?

Dutch Natural Healing

Sep 23, 2025  on Shopify

I am amazed by the support we are receiving from this solution. We receive super fast responses with all our inquiries and despite our custom needs ToolE team patiently listened our needs and made changes specific to our site. We are now planning to upgrade to Enterprise edition and completely replace Marketplace Connect with ToolE I strongly suggest switching to this solution.

Nabè

Sep 15, 2025  on Shopify

This app works exactly as promised. It keeps my Amazon orders and catalog in sync without any effort on my side. Everything is reliable and easy to manage. What I appreciate the most is the support team: always quick to respond, kind, and really helpful. A great tool with excellent service.

La Tienda de Frida & Chelsee

Sep 08, 2025  on Shopify

It makes managing the stock between store and amazon very easy and also the capacity to define an inventory % to be available on amazon and also the pricing % to set above or bellow makes managing the inventory and pricing on amazon very easy. Also I have asked for a feature that I need and they will develop it for us, which is amazing as its like having your own developers.

Garden In Minutes®

Jul 01, 2025  on Shopify

Very easy to use. Excellent support. Originally tried Marketplace Connect, but it was more expensive and more complicated. Highly recommend as a better alternative.

NaturalSlim Amazon orders

Jun 23, 2025  on Shopify

The app has worked really well. Also when there was an issue the helpdesk was very responsive. I also had a customisation request and within a few days they had fixed it. Very recommended app to connect your Amazon account to Shopify.

Rove Lab Inc.

Jun 20, 2025  on Shopify

This app helped me solve a particular situation, syncing my inventory with multiple Amazon stores. It's really easy to set up, fast syncing, and the support team is simply AMAZING. I'm really happy with the app and the support I get every time I need, solving and attending to my needs incredibly fast.

Cestas y canastillas para bebes | Mababyshop

Jun 07, 2025  on Shopify

La aplicación es de 10 pero lo mejor sin duda todo el equipo que hay detrás, no han dudado en hacer todo lo necesario para que la aplicación sea justo lo que necesitaba. Trabajaron duro incluso antes de suscribirme a un plan de pago. Ahora siguen haciendo ajustes e implementando funciones que hacen que esta aplicación sea imprescindible para quienes queremos ahorra tiempo y todo esté en un mismo lugar, todo mucho más ordenado y ágil. Gracias por todo sois fundamentales para vendedores!!!

Fuller Fabrics

Jun 03, 2025  on Shopify

This app is horrible. It doesn't do much of anything even when it decides to work. You must manually do so many things that it is not worth paying for this app. If I change or add inventory in Shopify I must go manually update it in the app which takes forever of refreshing so it's easier sadly to go to amazon and update inventory myself. why have a app? Orders take forever to import if they do at all. I had to manually create 4 orders yesterday because after 5 hours they hadn't come through nor did they show in the app to manually import them! Then when support finally decides I guess to look into this the orders create today. I cancelled them as they are now duplicates. THIS horrid app cancelled them on amazon now my metrics are taking a hit. I hate this app nothing good about it. RUN the other way DO NOT put your seller account in jeopardy. If I could give no stars I would!

JBørn Baby Products Shop

Apr 10, 2025  on Shopify

Highly recommend this app! Like the app's name, it is easy to sync inventory and sales between Amazon and Shopify. Due to the customisation of our store and the nature of our products, we had some requests implemented so that the app could work well with our store. Juanita and Dominique have been assisting me with the development of features to accommodate our store, and I highly appreciate the value they are providing us. Recently, we had some issues with the sync of new accounts on Amazon, and they proactively connected with Amazon to attempt to resolve the issue. For anyone who is looking to connect their Shopify store with Amazon, I highly recommend this app!

Gift Voyage Store

Jan 27, 2025  on Shopify

Lamento decirles que la atención al cliente es pésima y la información que dan no está corroborada, no la recomiendo para nada, sobre todo el trato y la falta de respeto a los horarios y las citas concertadas es una de lo que más ha sido molesto en este contacto, sin hablar de la perdida de tiempo, ya que tengo más de 3 semanas esperando hablar con el personal de atención al cliente de esta aplicación. Espero poder advertir a los usuarios sobre el mal manejo de nuestro tiempo por esta aplicación. Si Shopify quiere revisar los correo enviados para que se den cuenta de la veracidad de los que establecí aquí. Voy a enviarlos a través de Atención al cliente para que puedan protegernos como usuarios.

SonnenMoor

Jan 27, 2025  on Shopify

Very recommend this APP. Synchronisation of the product quantity and orders works well. Very quick and nice support team very customer orientated. Even customer programming request are possible for an one-time extra fee.

Bekarei

Jan 08, 2025  on Shopify

Someone said it before, I can not believe we did not use Amazon Easy before. It is really easy to use and works very stable. The support team is very quick and helpful. Thank you very much for that. We wish you all the best. Bekarei

Rebundle®

Dec 29, 2024  on Shopify

We completely missed a few days of orders integrating with Shopify once we exceeded the free plan. Definitely worth it!

Eco Gloves

Dec 01, 2024  on Shopify

I haven't had a chance to fully utilize this tool, but any questions or concerns I had about connectivity, use, and custom adjustments have been swiftly answered by this developer team, which has been amazing!

Tahzeeb Shop

Nov 11, 2024  on Shopify

We were looking for a simple and straightforward connector between Shopify and Amazon and ToolE. Was set-up in a few hours and tips their Customer Service is so friendly with speedy replies. We have only good things to say

Roy Entreprise

Nov 10, 2024  on Shopify

C'est un charme cette application la, il a fallu que je m'ajuste un peu, je suis pas habitué que se soit si facile ahahah Mais la je comprend. Vraiment bien et convivial

Sure Eazy

Nov 03, 2024  on Shopify

We went from Channable $250/month to this app for $40/month and their CS is far better, everything is working fine, the setup was quick and efficient.

Diamond house

Oct 20, 2024  on Shopify

To the Easy Tool team, I’d like to thank the support for jumping on a Sunday call with me and showing me how to connect my products in less than 15min!!! Amazing work, I could not be happier!

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