Reviews: CedCommerce Amazon Channel

Customer reviews: CedCommerce Amazon Channel

Reviews (1,459)

Overall rating

4.8

5

415
4

17
3

4
2

4
1

22

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

Outstanding customer support with responsive and knowledgeable staff.
Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
Ease of use with intuitive interface for managing product listings and syncing orders.
Effective bulk upload feature which saves time and effort for merchants.
Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

Occasional technical issues and synchronization errors between Shopify and Amazon.
Encountered complexities with Amazon's requirements, requiring frequent support intervention.
Some users had disappointing experiences with the service, questioning the reliability of the support.
Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Cherry Moon

Jan 26, 2025 on Shopify

Very friendly, helpful and knowledgeable member of the team assisted me for a good hour. Best service. highly recommend.

lavidavision

Jan 24, 2025 on Shopify

Perfect and dedicated support advisors and the app got the job done.. Trillion Thanks

Groom My Beard

Jan 23, 2025 on Shopify

Highly Recommended

Kriegger

Jan 23, 2025 on Shopify

Ayushi is very professional, kind and really takes the time to accompany you every step of the way. Thank you for your patience and efficiency.

SHANNON HOTEL SUPPLIES LTD

Jan 20, 2025 on Shopify

very helpful and diligent workers,A big task carried out professionally and excellent, i have alot of products on Shopify. they will actually help with product uploads and did everything i asked. top marks 5 stars

Matt Wise

Jan 15, 2025 on Shopify

Really helpful customer service. Online chat helped guide me to understand the system better (amazon) and how the services integrate and talk to each other.

MiBoxerStore.nl

Jan 15, 2025 on Shopify

We are very satisfied with CedCommerce; they are always there for us whenever we have a question.

SafeBeBag

Jan 12, 2025 on Shopify

The support is excellent. We had an issue with the currency settings, and they reprogrammed the app within minutes so we could input the correct character. They are quick and professional – I highly recommend them!

My Balance

Jan 09, 2025 on Shopify

I installed this app today and right away I got help with synchronizing my shopify store to my amazon account. so far, customer service has been very useful and helpful. looking forward to getting all my products synchronized this week! thank you Nupur for your valuable help!

GymFreak Clothing

Jan 08, 2025 on Shopify

Great help 5**** service

111 & Co.

Jan 05, 2025 on Shopify

Ifat Siddiqui is the best hard working woman if you need help she went out of her way to help me up load 168 products to amazon while the other people earlier gave up. Ifat Siddiqui DESERVES A RAISE!! AND A PROMOTION FOR SUCH A HARD WORKING WOMAN SHE IS AMAZING! SHE WORKS HARDER THAN MY WIFE! I WANT TO REACH OUT SOMEDAY WHEN IM RICH AND REWARD HER!! Ifat Siddiqui thank you!!!!

Outside In Co.

Jan 03, 2025 on Shopify

I'm in the early days of setting up my store and so far have found it ery easy to use. I've reached out for helped and Nupur was very fast and informative! Thank you

VistaCart

Jan 01, 2025 on Shopify

Customer Support is awesome and i really appreciate their efforts.....

Paintable Figurines

Dec 31, 2024 on Shopify

Ayushi went above and beyond in helping me solve my query, mu ch appreciated!!

Armstrong Cheshire

Dec 29, 2024 on Shopify

Team Dog

Dec 19, 2024 on Shopify

Yogesh. Is extremely knowledgeable and was able to offer me fixes for problems that I didn't even have. I expected to have a return email in 24-72hours but he jumped on a video chat immediately. CedCommerce has made our Amazon sales improve 1000% and will be sticking with them in the future.

Lily's Bazar

Dec 16, 2024 on Shopify

Spoke to Mohd, who helped resolved all my questions as this is new to me! Appreciate his time & patience to walk me through step by step to upload my products into Amazon! Thank you! :)

Lil Sunshine Boutique

Dec 11, 2024 on Shopify

CedCommerce made uploading products to Amazon Seller an easy and straight forward process! I was able to bulk upload all my products quickly, whereas before I was stuck. The support team is incredible!! I always get help immediately. Shoutout to Nupur Sah for assisting me in such a kind and efficient manner!

Fryguy Pins

Dec 09, 2024 on Shopify

Support is always top tier in helping through all issues. Thank you as always!

Adults pleasures

Dec 09, 2024 on Shopify

Great App and support! The team is amazing and always available to help! The app works very smoothly in syncing of orders and inventory. I highly recommend them!