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Customer reviews: CedCommerce Amazon Channel

Develop by Shopify

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (1,032)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

BespokePars

Jan 08, 2026  on Shopify

Schnelle und kompetente Hilfe.

thefeltstore.ca

Jan 08, 2026  on Shopify

Yogesh was quick to look into my issue and get things sorted out right away. We had an order integration issue that just did not make sense, but they had the issue sorted in less than 10 minutes. Thanks Yogesh!

Sew Heart Felt

Jan 08, 2026  on Shopify

Great app, talked to the support and they answered all my queries quickly.

Naot Footwear US

Jan 06, 2026  on Shopify

CedCommerce has been a great app for us. It’s easy to use, works reliably, and helps streamline product management and syncing without a lot of extra hassle. Support has also been responsive when we’ve needed help.

Blessed Is She

Dec 31, 2025  on Shopify

I have been using this app for over a year and I have nothing but great things to say about their customer service. From using their chat/ticket system/google meet meetings they have been very patient and have worked hard on making sure that all of my integrations have been connected. Excited to use their Etsy and Tik tok App to list all of our products!

Naot Footwear US

Dec 23, 2025  on Shopify

Working with the team was INCREDIBLE!! Very detailed oriented when it came to helping build out our Amazon product listing and product pages!

Starpharma Pty Ltd

Dec 22, 2025  on Shopify

We’ve been using CedCommerce for over a year, and their app has been outstanding for our Amazon integration needs. The functionalities work seamlessly, making the connection between Amazon and Shopify smooth and efficient. What truly stands out is their superb customer support. The team provides prompt, clear, and step-by-step guidance whenever we encounter issues—from connecting the store to accommodating ad hoc requests. Their responsiveness and professionalism have made the entire experience stress-free. I highly recommend CedCommerce to anyone looking for a reliable platform to connect Amazon with Shopify. The app automatically syncs inventory, orders, and shipments, saving you significant time and effort.

Iron Sight Golf

Dec 19, 2025  on Shopify

I tried several integration apps for Amazon and was completely confused on how to get everything working. Upon installing this app, I requested the assistance from them and it was excellent as they helped me fully integrate my products. I would definitely recommend if you were having any problems doing this to request the assistance from them and it will truly make your life easier.

Salt and Grace Boutique

Dec 18, 2025  on Shopify

I am thoroughly impressed with the level of service provided by the team. Their communication has been exceptional, with prompt responses to all inquiries. Each question I posed was met with clear and comprehensive explanations, which greatly enhanced my understanding of the process. The professionalism and dedication exhibited by the team have significantly contributed to a positive experience. I highly recommend their services.

Ideaure

Dec 17, 2025  on Shopify

Great support, very helpful

MacGear New Zealand

Dec 15, 2025  on Shopify

Yogesh was an amazing help! my issue was not only resolved but taken the time to explain the cause so we can better manage the problem in the future

ElevateSupplementsNI

Dec 15, 2025  on Shopify

I had a couple of issues syncing some FBM products over from amazon to link with my shopify products and Yogesh came on the chat and helped me every step of the way and did some magic in the backend. 5/5 Stars. Highly recommend!

Gymkhana Fine Foods

Dec 11, 2025  on Shopify

Very responsive and quick live chat customer service.

Meridian Mill House

Dec 03, 2025  on Shopify

Great customer support. Had us up and running quickly. Also use their eBay app.

Oasis of Life

Nov 30, 2025  on Shopify

The CedCommerce app has been a great experience so far. What stands out the most is the excellent support — fast, friendly, and genuinely helpful. Questions are answered quickly, and any issues are resolved with real attention and technical know-how. This made setup and integration smooth and hassle-free. Overall, I can confidently recommend CedCommerce for its reliable and professional support.

Sleeper Sofas by Z Furniture

Nov 30, 2025  on Shopify

Yashi provided fantastic support and guidance, which finally enabled me to understand the basics of listing products on Amazon.

Marine Chandlery

Nov 28, 2025  on Shopify

very quick and effecient helped me out a lot today. Speedy replies and just constant solutions to my questions, very good service

Nord London

Nov 27, 2025  on Shopify

This was my first time listing on Amazon so wanted to find an app that would integrate with my store so I could sync orders and stock. The support from Yashi at CED has been fantastic and the few teething problems I had initially sorting the variants out myself have soon been rectified by him. Thank you for your help.

Night Moth Creations

Nov 26, 2025  on Shopify

Great app. Vishal Kumar Tyagi has been a great help. Would recommend!

Kunstsokken

Nov 26, 2025  on Shopify

Reliable and effective customer service.

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