Shopify Amazon by CedCommerce App Review: Features & Insights

Customer reviews: CedCommerce Amazon Channel

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (960)

Overall rating

4.7

5

476
4

21
3

4
2

7
1

30

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

Outstanding customer support with responsive and knowledgeable staff.
Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
Ease of use with intuitive interface for managing product listings and syncing orders.
Effective bulk upload feature which saves time and effort for merchants.
Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

Occasional technical issues and synchronization errors between Shopify and Amazon.
Encountered complexities with Amazon's requirements, requiring frequent support intervention.
Some users had disappointing experiences with the service, questioning the reliability of the support.
Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

SNUSIO

Aug 11, 2025 on Shopify

So far working good! Customer service helps out great and quick. 100 times better than the Amazon UI aswell.

Brands Democracy

Aug 08, 2025 on Shopify

It's a very powerful tool, a little difficult to use, but the support is very good and they help you maintain your catalog on Amazon and automate orders, which is very efficient.

Debital Design

Aug 05, 2025 on Shopify

Excellent service and understanding too my particular situation and needs. I was gratfull for the instructions and the help that I received and would highly recommend.

Valiant Paris

Aug 04, 2025 on Shopify

We're currently using CedCommerce for our Amazon listings, and it's been working really well for us. The standout feature is their immediate live chat support - it’s incredibly responsive and helpful, which makes a big difference. Highly recommended.

The Fishing Outlet

Aug 02, 2025 on Shopify

Always on hand when needed. Great user interface and easy to use. Would recommend for selling on multiple channels.

Jewellery By Gabrielle

Jul 30, 2025 on Shopify

Yogesh was very helpful and clarified some details for me to improve my listings.

Zig and Star

Jul 28, 2025 on Shopify

I had a query about syncing with Amazon and they helped within minutes, something that would have taken me hours to work out. Quick response and really helpful in optimising our product set up, thank you

Vibrant Vaults

Jul 24, 2025 on Shopify

Very helpful

Toodle & Burbage LLC

Jul 21, 2025 on Shopify

Yogesh was so helpful! He was patient and professional throughout the entire chat. I was nervous and he walked me through the entire process. I so appreciate his excellence. Thank you CedCommerce for helping me navigate through this new journey! Best, Tara TB

One Empire

Jul 18, 2025 on Shopify

Great to work with and really helpful

S&K Warenhandel

Jul 17, 2025 on Shopify

ich bin sehr zufrieden mit der app und der support ist auch echt super und hilfsbereit

Shrooly

Jul 11, 2025 on Shopify

Great customer support. I had a connection issue they always helped quickly and efficiently, the app is also working well.

Car Scent

Jul 09, 2025 on Shopify

Yashi has been very helpful, looking forward to unlocking the sales potential of Amazon

The Zen Grove

Jul 05, 2025 on Shopify

Seller support handled an issue within minutes. I struggled for 24 hours before asking my question!

SDN SUBLIMATION

Jul 03, 2025 on Shopify

Amazing service. on the ball. follow up. made the process easy . would definetely recommend

Sparklab Glow

Jul 01, 2025 on Shopify

Smooth Integration and Excellent Support! I installed the CEDCommerce Amazon app to simplify syncing my Shopify store products to Amazon, and it has been a game-changer. The app makes it easy to list, update, and manage my products across both platforms, saving me so much time. The interface is user-friendly, and I appreciate how organized everything is. What really stands out is the customer support—responsive, knowledgeable, and ready to help every step of the way. If you're looking to expand your reach by selling on Amazon without the headache of manual uploads, this app is a must-have. Highly recommended!

BWOW Cosmetics

Jul 01, 2025 on Shopify

The customer service is excellent, I have always found for them to be helpful and willingness to resolve the issues immediately

Stepin Adventure

Jun 30, 2025 on Shopify

spacetechzone.com

Jun 26, 2025 on Shopify

User friendly for managing Amazon listings, It works

Olympia Le-Tan® (OLT)

Jun 25, 2025 on Shopify

I’ve been using the CedCommerce Amazon Channel to connect my Shopify store with multiple Amazon marketplaces (UK, FR, ES, etc.). The app is powerful, gives you solid control over listings, and the sync options are well designed. Support has been very responsive and helpful, which really makes a difference when managing multiple markets.