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Customer reviews: CedCommerce Amazon Channel

Develop by Shopify

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (998)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Blu Lotus Boutique

Nov 18, 2025  on Shopify

CedCommerce Amazon Channel support was incredibly helpful in assisting me with my setup. The team guided me step-by-step, answered all my questions with patience, and made the entire process easy to understand. They were prompt and knowledgeable and went above and beyond to ensure everything was configured correctly. I truly appreciate their professionalism and dedication. Highly recommend CedCommerce to anyone looking to streamline their Amazon integration!

Modern Color

Nov 18, 2025  on Shopify

Live support was very helpful in getting started. I like that the inventory syncs.

Zebedee's Pet Products

Nov 18, 2025  on Shopify

These guys don't sleep don't rest don't stop. They seem to be on call to help 24/7. Any issues are resolved really helpful and always kind

Caraselle

Nov 14, 2025  on Shopify

Mannu was brilliant! Very helpful - they are looking into resolving the syncing of a product which we are having problems with. Am confident it will be sorted quickly

Edurino DE

Nov 14, 2025  on Shopify

We've been using the CED Amazon solution for a while now and it is working perfectly. Support is perfect, reactive and supportive. Absolute 10/10, highly recommed to check out their solutions!

Charms And Spells

Nov 14, 2025  on Shopify

I’m new to these systems, so I needed quite a bit of support to learn how to upload products to Amazon. The CedCommerce team has been extremely patient and helpful throughout the process, and I truly appreciate it. The app itself works very smoothly as well

STUDIO LIETZ

Nov 13, 2025  on Shopify

Super helpful and prompt onboarding support. Thanks so much

GrowGrows

Nov 13, 2025  on Shopify

Was having some difficulty with uploading listings due to lack of knowledge around attributes. The team were really helpful both over live chat and were more than happy to jump on a Google Meet to run through how to get our products live on Amazon as quickly as possible and offered continuous support with getting our Amazon good to go

Watany Palestinian Products

Nov 11, 2025  on Shopify

Good Support , fast , synchronization in the app is good

The Toys Squad

Nov 11, 2025  on Shopify

I had a little trouble setting the application by myself, support team were great, I didn't do the onboarding right away (my mistake) but once I did it they clarified my questions and help me!

the phix

Nov 11, 2025  on Shopify

The team is AMAZING. So patient, support is fast and 10/10. I would use them for any and all brands

RFM Denim

Nov 06, 2025  on Shopify

Support is incredible. We hopped on a quick google meet and answered my concerns very quickly and efficiently!

Guzzgoggs

Nov 04, 2025  on Shopify

I am new to using these systems in order to upload products to Amazon, therefore I have required some support (quite extensively!) in order to master this. The team at CED Commerce have been very supportive and patient with me during this process and this is really appreciated.

Everbond Gifts

Nov 04, 2025  on Shopify

Great app and great customer support.

Gift Of Bling

Nov 02, 2025  on Shopify

CED commerce always provide excellent customer service. I like the app, I just wish the mapping was easier.

Linenly

Oct 24, 2025  on Shopify

Excellent app for connecting Amazon and Shopify! The integration works smoothly — product listings, inventory, and orders all sync perfectly between both platforms. It has saved us so much time managing multichannel sales. The CedCommerce team is always responsive and helpful whenever we have questions. Highly recommend this app to anyone selling on Amazon through Shopify!

Good Journey Donuts

Oct 16, 2025  on Shopify

Customer Service is fast and informative. App is easy to understand as well.

Joe's Sporting Goods

Oct 15, 2025  on Shopify

Great app to manage your Shopify products on Amazon. Great support and customer service!

Arm Wrestling Store

Oct 15, 2025  on Shopify

Very happy with the integration and functionally of this app.

Surfstr

Oct 15, 2025  on Shopify

Raju Sah was exceptionally helpful. I initially purchased LitCommerce but soon discovered its major limitation—it couldn’t automatically send essential order fulfilment data to Amazon, such as shipping provider, dispatch date, time, and tracking number. Without this functionality, every order required 100% manual input, which completely defeated the purpose of using an automation tool. After some research, I found that CEDCommerce offered the full automation I was looking for. I first hired a freelancer to set it up, but unfortunately, he made several errors. I then contacted CEDCommerce directly, and Raju stepped in to help. He quickly fixed everything, showed genuine interest, was highly proactive, and provided consistent follow-up throughout and after the setup process. Highly recommended — excellent support and a truly professional team!

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