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Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (993)

Overall rating
4.7

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Dynamic Shooting Austria

Aug 11, 2024  on Shopify

Schnelle und unkomplizierte Hilfe! Mir wurde bei einem Problem (Produktupload) sofort via Google Meet geholfen! 1a Kundenservice!

Dharma stones

Aug 11, 2024  on Shopify

I would like to warmly thank Nupur from the support team for her exceptional assistance. Not only did she take the time to explain everything to me in detail, but her responsiveness and professionalism truly impressed me. It's rare to find such an effective and dedicated customer service. Thank you for your invaluable help

Stitch and Stones

Aug 10, 2024  on Shopify

I recently had the pleasure of engaging with CedCommerce’s support team, and I’m thrilled to share how exceptional the experience was. From start to finish, CedCommerce demonstrated what truly excellent customer service looks like. Prompt and Professional My query was addressed almost immediately after I initiated the chat. The representative was not only prompt but also thoroughly professional. They greeted me warmly and made sure to understand my needs right from the start. It was clear that they were well-trained and knowledgeable about CedCommerce’s products and services.

CuteMeows

Aug 10, 2024  on Shopify

شكراً جزيلاً على مساعدتكم القيمة! قدمتم لي دعماً رائعاً، وعقدتم معي اجتماعاً لشرح كل التفاصيل بوضوح. خدمتكم كانت ممتازة، وأستحقون 5 نجوم عن جدارة.

Healthy HQ

Aug 09, 2024  on Shopify

CedCommerce support were very helpful in getting my products linked from shopify to my Amazon store. Very impressed with the app and how it functions. Looking forward to getting all my products uploaded!

Forged In Filament

Aug 08, 2024  on Shopify

App was a little confusing at first, but I contacted support and they walked me through my problem step by step!

Smith & Truslow

Aug 08, 2024  on Shopify

I was assisted well-assisted, and my problem was solved.

Noon & Dayzy

Aug 08, 2024  on Shopify

Amazing support! Waited to go through the whole process so I can learn. 5 Stars! Taught me so many helpful things - what a great team! The template feature is such a great value for saving time and bulk product uploads easy & accurate!

Leland Francis

Aug 07, 2024  on Shopify

Customer service is very helpful and quick to respond.

PR Taino Shirts

Aug 06, 2024  on Shopify

My experience was really good as it was a proactive outreach from CedCommerce Team reached out and was spot on with the help that I was looking for. They not only help me set up the template but guided me thru the process. Very impressed. Thanks, CedCommerce Support team.

The Foundation Raw

Aug 06, 2024  on Shopify

The Support team is great and extremely helpful with importing the products into Amazon platform. I recommend CedCommerce Amazon Channel.

Niagara Golf Warehouse

Aug 06, 2024  on Shopify

CedCommerce was very helpful in navigating product setup and listing. Would highly recommend if wishing to sell on multiple marketplaces.

Be Layered

Aug 06, 2024  on Shopify

Good App and good Customer Services , it is important you get someone to chat with and help you do all the setup, also helped to Bulk uploading which is very important using the templates feature i still did not sell in amazon yet , but it looks like the support is here to help

Romesia

Aug 06, 2024  on Shopify

Support was very helpful in getting my account set up with Amazon so I could have it used in future

ZuZu.land

Aug 06, 2024  on Shopify

CedCommerce Amazon Channel has made managing my Shopify and Amazon stores a breeze. The setup was easy, and the real-time inventory sync prevents overselling. Order management is streamlined, saving me time and effort. The user-friendly interface is a plus, and the technical support is brilliant—always responsive and helpful.

7CirclesUSA

Aug 06, 2024  on Shopify

It was great experience. Nupur helped me step by step to onboard Shopify to Amazon platform. She was very detailed oriented and had lots of patience while guiding me. Application was rest was and straight forward once you learn from CedCommerce associates.

All Things Quilty

Aug 05, 2024  on Shopify

I use CedCommerce for both my Etsy AND Amazon integrations. Thier customer service is fantastic. They work with you to explain the intricacies of listing with these channels. I highly recommend!

HalalGlam

Aug 04, 2024  on Shopify

Cedcommerce team has been helpful in helping me setting up the connection between my shopify and amazon listing. Thank you very much.

Mommy & Lino's Closet

Aug 04, 2024  on Shopify

The best App for Amazon selling. The customer service is great. Highly recommend it

Customs vibe

Jul 30, 2024  on Shopify

I would HIGHLY RECOMMEND this app. I had issues with syncing my products over to Amazon, but the Customer Service agent helped me resolve the issue as far as the syncing.

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