Reviews: ATAI ‑ AltText.ai AI Alt Text

Customer reviews: ATAI ‑ AltText.ai AI Alt Text

Reviews (81)

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What Merchants Think

Overall, merchants have expressed significant satisfaction with the "ATAI ‑ AltText.ai AI Alt Text" app. Many users find it to be a substantial time-saver, particularly for those managing a large number of images. The app is praised for its ease of installation, configuration, and use, making it a popular choice for enhancing SEO and website accessibility. However, some users have reported occasional inaccuracies and lack of flexibility in the app's functionality. Despite these concerns, the general consensus is that the app is a valuable tool for automated alt text generation.

Key Strengths

Significant time savings by automating alt text generation.
Easy installation and user-friendly interface.
Effective in enhancing SEO and accessibility.
Responsive customer support team.
Integration with multiple platforms like Shopify and WordPress.
Ability to specify keywords and read text on images.

Common Concerns

Occasional inaccuracies in generated alt text.
Lack of a feature to adjust AI parameters for description accuracy.
Issues with the bulk editor not working consistently.
Challenges with credit pricing and inflexibility for large image databases.
Difficulties in rectifying errors without a straightforward interface for editing.
Reported customer service issues and refund disputes.

Final Thoughts

"ATAI ‑ AltText.ai AI Alt Text" app is widely regarded as a powerful tool for automating alt text generation, providing significant efficiency gains for merchants. While there are areas needing improvement, the app's integration capabilities, ease of use, and beneficial impact on SEO and accessibility make it an attractive choice for many users. It stands out for its responsiveness to customer feedback, though potential users should be mindful of its current limitations and evaluate if it meets their specific needs.

Sparked Innovations

Nov 14, 2024 on Shopify

I can see the time savings, but a few things are wonky with the app. First, there is no way to adjust the "temperature" of the AI to tune the accuracy of the descriptions. I've had some wildly inaccurate descriptions on images and it requires me to proofread each one, which doesn't help me with saving time. Also, once I find a bad description, there is no easy way to edit it. I have to open up the product by clicking the link, locate the image, click the image, and rewrite the description before saving it. I would much prefer a quick way to tag descriptions that need to be rewritten and have the app redo it. Also, the bulk option to only edit products with a specific vendor name does not work. I put a vendor in there and it modified a bunch of different vendors.

Katys Boutique

Sep 19, 2024 on Shopify

The good: Does what it says on the tin. The AI was pretty good and it should help with SEO. Support was responsive, although a little scripted at times, but helpful and genuinely wanted to make things work. The bad: It's a new app and seems like it needs some more input to be a great app. With a bigger catalog t's impossible to know how many images you have and hence how many credits you need. Credit pricing is inflexible if you have more than 2000 images. The model doesn't really work for numbers over that. Seems to have the odd bug but works if you run one update at a time. Summary: I really wanted to like this more that I did and use it on my store. Unfortunately, it just does not fit the needs of the customer if they are over a certain size and the app itself does not provide feedback and information on numbers, pricing, credits left and more. I think with work it could be a great app but just isn't there yet.

DLM Jewelry

Nov 27, 2023 on Shopify

App is good but it made my alt tags not make sense and google says they should. There is no way to reverse it and I would have rather kept them as I had them before. Please, help me with this.