Reviews: ATAI ‑ AltText.ai AI Alt Text

Customer reviews: ATAI ‑ AltText.ai AI Alt Text

Reviews (81)

Overall rating

4.7

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What Merchants Think

Overall, merchants have expressed significant satisfaction with the "ATAI ‑ AltText.ai AI Alt Text" app. Many users find it to be a substantial time-saver, particularly for those managing a large number of images. The app is praised for its ease of installation, configuration, and use, making it a popular choice for enhancing SEO and website accessibility. However, some users have reported occasional inaccuracies and lack of flexibility in the app's functionality. Despite these concerns, the general consensus is that the app is a valuable tool for automated alt text generation.

Key Strengths

Significant time savings by automating alt text generation.
Easy installation and user-friendly interface.
Effective in enhancing SEO and accessibility.
Responsive customer support team.
Integration with multiple platforms like Shopify and WordPress.
Ability to specify keywords and read text on images.

Common Concerns

Occasional inaccuracies in generated alt text.
Lack of a feature to adjust AI parameters for description accuracy.
Issues with the bulk editor not working consistently.
Challenges with credit pricing and inflexibility for large image databases.
Difficulties in rectifying errors without a straightforward interface for editing.
Reported customer service issues and refund disputes.

Final Thoughts

"ATAI ‑ AltText.ai AI Alt Text" app is widely regarded as a powerful tool for automating alt text generation, providing significant efficiency gains for merchants. While there are areas needing improvement, the app's integration capabilities, ease of use, and beneficial impact on SEO and accessibility make it an attractive choice for many users. It stands out for its responsiveness to customer feedback, though potential users should be mindful of its current limitations and evaluate if it meets their specific needs.

Machina Wearable Technology

Nov 03, 2024 on Shopify

it doesnt work once you used the bulk editor. It only works on some of the products.

Musotica.com

Oct 16, 2024 on Shopify

You can tell by how they responded to my review with accusations that they are not a professional company. No apologies just accusations. Alts were super long or just really bad. Alts sound like a computer wrote it. Some items were not populated at all and the costumer service had no answer for all these mistakes. I tried to communicate with them so basically after this mess the costumer service said "maybe this app is not for your store". I sell products how this app not for my store? Basically most of my ALT's are a mess and they just gave up. Now the claim I was abusive? It’s a lie I have all the emails sent. I’ll gladly show them to anyone. This app should not be offered on shopify and is definitely not made for Shopify. I only received my refund because I had to report them to Shopify. Unless you want all your Alts to be a mess don’t use this app. I switched to a much better competition and I’m so happy although I had to pay to fix all these mistakes. It was a horrible experience. I hope I can warn anyone about this app. AI will write: "Model wearing ..." as Alt which is clearly not ok or ALT's are too long or you pay to overwrite but it does not overwrite. I just dont understand how you could give this app any positive rating. They promised a full refund never got the refund.

Musotica.com

Oct 01, 2024 on Shopify

So basically after this app messed up my new items ALTs and me trying to fix it all the costumer service said "maybe this app is not for your store". I sell products how this app not for my store? Basically most of my ALT's are a mess and they just gave up. AI will write: "Model wearing ..." as Alt which is clearly not ok or ALT's are too long or you pay to overwrite but it does not overwrite. I just dont understand how you could give this app any positive rating. They promised a full refund never got the refund.