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Customer reviews: Dropshipman: Easy Dropshipping

Develop by Dropshipman

Reviews (2,220)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback on "Dropshipman: Easy Dropshipping." Many users appreciate the responsive customer support and ease of use, particularly the ability to import products seamlessly into their stores. However, there are significant concerns about shipping delays, inaccurate stock listings, and inconsistent customer service, which have led to frustration for several merchants.

Key Strengths

  • Responsive and helpful customer support, often praised for their professionalism and dedication.
  • Easy to use and integrates smoothly with Shopify.
  • Good for beginners, with a user-friendly interface and strong guidance for new users.
  • Efficient product import from platforms like AliExpress and Temu.

Common Concerns

  • Shipping delays, frequently exceeding stated delivery times.
  • Incorrect or outdated stock information, leading to order fulfillment issues.
  • Inconsistent customer service, with some agents unable to resolve key issues effectively.
  • Price discrepancies when importing products from other platforms.
  • Concerns about the effectiveness of free vs. paid plans.

Final Thoughts

While "Dropshipman: Easy Dropshipping" provides a number of useful features and excellent support, significant concerns such as delayed shipping and order inaccuracies impact its reliability for merchants. Users are advised to thoroughly consider these factors, especially if timely delivery and accurate stock are critical to their business operations. The app is ideally suited for those who prioritize customer support and ease of use over other functionalities.

DEXS

Oct 07, 2024  on Shopify

Si bien aún le falta la traducción al español. La aplicación es muy sencilla y fácil de usar. Me gusta la herramienta para buscar productos cuando no están disponibles, directamente en la tienda Dropshipman. Es una gran herramienta para comenzar una tienda nueva!.

NightskyASMR

Oct 06, 2024  on Shopify

I had a query about the packaging of the products. I got a very quick respond through the app. Straight to the point, good information, very polite. I'll definitely use the app again for any future queries.

Modaunisexhub

Sep 27, 2024  on Shopify

la atención fue educada y me ayudo a salir de una duda, la persona que me atendio fue muy amable e hizo todo lo posible para entender bien mis preguntas y asi poder responder de la mejor manera

Jess Deals

Sep 19, 2024  on Shopify

It works but sourcing is a little bit confusing, Ava was helpful explaining the sourcing to me, assigned agent never respondedon whatsapp, I hope sourcing will be quick so customers don't have to wait a long period I had to refund my customer.

Sip&Go

Sep 19, 2024  on Shopify

Easy to use, easy to setup. I had a small problem with stock not showing up, but it was fixed through chat in 5 minutes

Shop Fur Joy

Sep 19, 2024  on Shopify

I'm new to Dropshipman and I'm teaching my self how to move through the app and set up a store on Shopify. I used the chat function today for some assistance and received great service from "Joe"...super fast and courteous. I won't hesitate to reach out for help as needed.

Feedyourfitnessandhealth

Sep 10, 2024  on Shopify

Ruby was very helpful and insightful. She provided the information I need to begin my storefronts drop ship journey.

Eleganty

Sep 08, 2024  on Shopify

Customer support is great and very helpful, app itself is wonderful and it could be a game changing in the field of dropshipping

Chubby's Toy Box

Aug 31, 2024  on Shopify

Easy to use and understand so far, just tried sourcing so can't comment on that yet but looking forward to using more

MyLuxury Lane

Aug 31, 2024  on Shopify

only problem is inventory is not correctly updated due to which all the operations an accounting get very difficult which is the major issue and result is the trust issues and bad image

Scruffy Duck

Aug 26, 2024  on Shopify

Works very well, just a bit time consuming when ordering. But that is understandable for small qty's or one off orders. Very disappointed with the lead times as I cant sell products which other Ecommerce can deliver within 48-72hours. Dropshipmen on my current order is almost 4weeks now for 1 item.

Pawlly World 🐾

Aug 20, 2024  on Shopify

Rubys service was AMAZING, very helpful she went above and beyond to help me with my concerns and I am fully satisfied. Thank You

Ecuaoasis

Aug 19, 2024  on Shopify

La atención y soporte es 24/7 y en el idioma español que es mi lenguaje nativo. Recomendaría porque ofrece el precio del producto automatizado en el Plan Plus que aún no lo pruebo, estoy usando la versión gratuita (FREE) actualmente.

Chefio

Aug 16, 2024  on Shopify

Great customer support. prompt response. Yet to source and place order . will update more. till now 5 start especially @Sherm. very patient and answered all my questions well.

Mein Shop

Aug 15, 2024  on Shopify

Joe vom Support Team Hat es drauf. Immer die richtigen antworten parat und stehts hilfsbereit. Antworten bekommt man sehr schnell

LuxnovaHub

Aug 08, 2024  on Shopify

Finding Dropshipman has been a game-changer for me. Before discovering them, I was on the verge of giving up on opening my store, LuxNovaHub. But their incredible support has given me renewed hope and confidence in my business journey. They are always quick to respond, and their team is exceptionally knowledgeable. Every time I faced an issue, they resolved it swiftly and efficiently. Their friendly approach made the entire experience pleasant, and they truly have all the tools needed to start a successful dropshipping business. I couldn't be happier with the service they provide, and I look forward to a successful future with LuxNovaHub, thanks to Dropshipman!

Scruffy Duck

Aug 07, 2024  on Shopify

Works very well, just a bit time consuming when ordering. But that is understandable for small qty's or one off orders.

Mimi & Moose

Aug 07, 2024  on Shopify

This App has amazing customer support. Every time I have reached out I have been helped quickly and kindly. Thank you Channelwill and Joe.

Livia-Rose

Aug 05, 2024  on Shopify

Le traitement des commandes est beaucoup trop long et ma clientèle ne souhaite plus acheter, donc je désinstalle cette application

WalkingOnMoonlite

Aug 04, 2024  on Shopify

Great customer service (thank you Ava!) If you have any issues they're always quick with response. Great ease of product imports and set up. Highly recommed this app for ecommerce/dropshipping.

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