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Customer reviews: Dropshipman: Easy Dropshipping

Develop by Dropshipman

The AliExpress Dropshipping Master App simplifies Shopify store automation by streamlining product imports, order fulfillment, and tracking. This review covers its features, pros, cons, and real merchant experiences to help you decide if it fits your dropshipping needs.

Reviews (297)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feedback on "Dropshipman: Easy Dropshipping." Many users appreciate the responsive customer support and ease of use, particularly the ability to import products seamlessly into their stores. However, there are significant concerns about shipping delays, inaccurate stock listings, and inconsistent customer service, which have led to frustration for several merchants.

Key Strengths

  • Responsive and helpful customer support, often praised for their professionalism and dedication.
  • Easy to use and integrates smoothly with Shopify.
  • Good for beginners, with a user-friendly interface and strong guidance for new users.
  • Efficient product import from platforms like AliExpress and Temu.

Common Concerns

  • Shipping delays, frequently exceeding stated delivery times.
  • Incorrect or outdated stock information, leading to order fulfillment issues.
  • Inconsistent customer service, with some agents unable to resolve key issues effectively.
  • Price discrepancies when importing products from other platforms.
  • Concerns about the effectiveness of free vs. paid plans.

Final Thoughts

While "Dropshipman: Easy Dropshipping" provides a number of useful features and excellent support, significant concerns such as delayed shipping and order inaccuracies impact its reliability for merchants. Users are advised to thoroughly consider these factors, especially if timely delivery and accurate stock are critical to their business operations. The app is ideally suited for those who prioritize customer support and ease of use over other functionalities.

Harmony's Fashion Store

Nov 02, 2024  on Shopify

Dropshipman is great and customer service and chat is very helpful. I love that I can import products from Ali Express and Temu .

velocitypets

Oct 30, 2024  on Shopify

Ava was very helpful and walked me through step by step on how to add varients into my shopify product page. She was really kind and responded quickly! Amazing help from her!

NEST

Oct 29, 2024  on Shopify

Exceptional service! The response time was incredibly fast, and the communication was both friendly and professional. All the information provided was clear and concise, leaving me with no questions or need for additional assistance. Highly recommend! ❤

The Bargain Bloom

Oct 29, 2024  on Shopify

As a new user, I needed the advice of customer service through the Live Chat. Mariadel not only understood what I needed, but provided a screenshot with details on how to resolve my issue. Her product knowledge, patience and overall professionalism made my experience quick and easy!

DesignFlow

Oct 23, 2024  on Shopify

you guys are amazing help me with everything in which i have issues and all. for real your team is so so good.

Cozy Pines

Oct 23, 2024  on Shopify

I am only giving 4 stars instead of 5 because we have only just begun (day 2) and have not had a sales/shipping experience yet but so far the ease of use and quality of products to choose from leads me to the 4 star review

JET UP

Oct 23, 2024  on Shopify

The manager introduced themselves and are quick to respond to any questions you may have. Dropshipping also, has a variety of styles and beyond to choose from their catalog. Very easy to manage the products that you like and choose to your store on Shopify from Dropshipping. Thank you Dropshipping and Shopify. ❤️‍

Gua Sha Goodies

Oct 15, 2024  on Shopify

It's a bit cumbersome. I am always having to go on chat to process orders. Hopefully over time I will be able to navigate it by memory. The customer service reps are great. However, my first order was not processed correctly, so I am a bit concerned about using Dropshipman long term.

The Gittin Place

Oct 14, 2024  on Shopify

Quick support turn around via built in support large selection of products and unbeatable prices with quick price comparisons for optimum gains in your store

SAPIENT

Oct 14, 2024  on Shopify

Very supportive chat team and quick responses, also functionality great to help outsource fulfillment and optimise packaging.

Tiny Trenders

Oct 10, 2024  on Shopify

I had a fantastic experience with Ava from Dropshipman via their online chat support. She was quick to respond and incredibly knowledgeable, answering all of my questions with ease. Ava patiently guided me through every step, making sure I fully understood the solutions. The chat was smooth and efficient, and I never felt rushed. Her professionalism and friendly attitude really stood out. I’m very grateful for her help and would highly recommend Ava for anyone needing assistance!

Fidow Boutique

Oct 09, 2024  on Shopify

Thank you for your help today! You were very attentive and made sure all my questions were answered clearly. I really appreciate your effort and support! Ava I am so happy today and I had best experience with Ava

Ma boutique

Oct 08, 2024  on Shopify

Application facile d'utilisation, chat center rapide et efficace pour toutes demandes de renseignements.

DEXS

Oct 07, 2024  on Shopify

Si bien aún le falta la traducción al español. La aplicación es muy sencilla y fácil de usar. Me gusta la herramienta para buscar productos cuando no están disponibles, directamente en la tienda Dropshipman. Es una gran herramienta para comenzar una tienda nueva!.

NightskyASMR

Oct 06, 2024  on Shopify

I had a query about the packaging of the products. I got a very quick respond through the app. Straight to the point, good information, very polite. I'll definitely use the app again for any future queries.

Modaunisexhub

Sep 27, 2024  on Shopify

la atención fue educada y me ayudo a salir de una duda, la persona que me atendio fue muy amable e hizo todo lo posible para entender bien mis preguntas y asi poder responder de la mejor manera

Jess Deals

Sep 19, 2024  on Shopify

It works but sourcing is a little bit confusing, Ava was helpful explaining the sourcing to me, assigned agent never respondedon whatsapp, I hope sourcing will be quick so customers don't have to wait a long period I had to refund my customer.

Sip&Go

Sep 19, 2024  on Shopify

Easy to use, easy to setup. I had a small problem with stock not showing up, but it was fixed through chat in 5 minutes

Shop Fur Joy

Sep 19, 2024  on Shopify

I'm new to Dropshipman and I'm teaching my self how to move through the app and set up a store on Shopify. I used the chat function today for some assistance and received great service from "Joe"...super fast and courteous. I won't hesitate to reach out for help as needed.

Feedyourfitnessandhealth

Sep 10, 2024  on Shopify

Ruby was very helpful and insightful. She provided the information I need to begin my storefronts drop ship journey.

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