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Customer reviews: Dropshipman: Easy Dropshipping

Develop by Dropshipman

Reviews (2,220)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback on "Dropshipman: Easy Dropshipping." Many users appreciate the responsive customer support and ease of use, particularly the ability to import products seamlessly into their stores. However, there are significant concerns about shipping delays, inaccurate stock listings, and inconsistent customer service, which have led to frustration for several merchants.

Key Strengths

  • Responsive and helpful customer support, often praised for their professionalism and dedication.
  • Easy to use and integrates smoothly with Shopify.
  • Good for beginners, with a user-friendly interface and strong guidance for new users.
  • Efficient product import from platforms like AliExpress and Temu.

Common Concerns

  • Shipping delays, frequently exceeding stated delivery times.
  • Incorrect or outdated stock information, leading to order fulfillment issues.
  • Inconsistent customer service, with some agents unable to resolve key issues effectively.
  • Price discrepancies when importing products from other platforms.
  • Concerns about the effectiveness of free vs. paid plans.

Final Thoughts

While "Dropshipman: Easy Dropshipping" provides a number of useful features and excellent support, significant concerns such as delayed shipping and order inaccuracies impact its reliability for merchants. Users are advised to thoroughly consider these factors, especially if timely delivery and accurate stock are critical to their business operations. The app is ideally suited for those who prioritize customer support and ease of use over other functionalities.

Younger by Tonight

Jul 24, 2024  on Shopify

I'm new to dropshipping and the support chat is amazing. I have never experienced a company that is so helpful. I appreciate this more than you know.

DaVinci WD Smart

Jul 24, 2024  on Shopify

Dropshipman is an excellent app for anyone looking to streamline their dropshipping business. The app makes it incredibly easy to import wholesale products directly to your Shopify store, saving you time and effort. Pros: • User-friendly: The interface is intuitive and easy to navigate. • Efficiency: It simplifies the process of adding products to your store. • Support: The customer support is responsive and helpful. Cons: • None that I have encountered so far. Overall, Dropshipman is a very good app that enhances the efficiency of managing a Shopify dropshipping store. Highly recommended!

True Merch

Jul 20, 2024  on Shopify

quick response time, no half way answered questions, I like that the are confident with their answers and try to have a solution for you

Bookerads Merch Shop

Jul 18, 2024  on Shopify

Just started with DSM. Base on the customer support that I've received so far, I believe that I an in the right place and happy to be here!

edicionsmataro.com

Jul 18, 2024  on Shopify

Todo perfecto. La chica que me atendió super amable. Con una sola instrucción solucionó el problema que llevaba días haciéndome explotar la cabeza, y que otras webs de droppshoping no me solucionaban. Lo recomiendo al cien por cien.

Slipper Chicken

Jul 03, 2024  on Shopify

I'm new to Dropshipman and had some questions about various settings, specifically the pricing. My rep answered my questions quickly. I'm looking forward to using the various features of this app and from what I can tell so far it looks like it's going to save me a lot of time filling orders.

SEAGULL

Jul 02, 2024  on Shopify

Great experience to business chat with Miss Sherm, got detailed and comprehensive knowledge from Miss Sherm. Thank you

Shollo Beauty

Jun 30, 2024  on Shopify

I was hesitant at first, but with reassurance and patience from Ruby, I was guided well through all. I am pleased

SnugglShark™

Jun 24, 2024  on Shopify

So far so good! Not as many options as some other platforms I have tried, BUT, customer service is responsive and excellent! I am willing to trade some of the other missing features, just for their service. Also, Ruby was great!

DP Sales & Service LLC

Jun 24, 2024  on Shopify

User friendly for beginners, with great plans to upgrade to as your business progresses. Customer chat was awesome when I had a question. Very professional and friendly!

Serenade Styles

Jun 19, 2024  on Shopify

AliExpress Dropshipping Master is a Shopify app designed to streamline the process of importing and managing products from AliExpress for dropshipping businesses.

Coutoir

Jun 16, 2024  on Shopify

Ik heb er veel positieve dingen over gehoord en ben tot nu toe goed geholpen. Het belooft dus goed zover.

qisateishq

Jun 12, 2024  on Shopify

I am changing my previous positive review. Unfortunately, my experience with Dropshipman has been disappointing. The price discrepancies between products listed on AliExpress and those imported through Dropshipman are significant and inconsistent. For instance, products that are listed at a reasonable price on AliExpress appear with inflated prices on Dropshipman, making it difficult to maintain a competitive edge in the market. Furthermore, the customer support team was not helpful in resolving these issues. Despite providing detailed examples and requesting clarification, the responses were inadequate and failed to address the core problems. This has led to a lot of frustration and wasted time. The lack of transparency and consistency in pricing, coupled with subpar customer service, makes it hard to recommend Dropshipman to other businesses. I hope the company takes serious steps to address these issues and improve their service.

Purple Roze

Jun 12, 2024  on Shopify

the customer service is great. Sherm helped me thoroughly with my problems nd was very kind and patient.

eShopAll

Jun 10, 2024  on Shopify

no es muy clara la aplicacion al principio, hasta que no estas varios dias con la app no te apañas bien

Mini Online Mall

Jun 04, 2024  on Shopify

Ruby helped me with my dropshipping orders and helped me understand Dropshipman better. Will keep my store linked

Udsalgsvarer

Jun 03, 2024  on Shopify

This app has a whole lot of great products and their customer service is very helpful, sweet and patient. To be sent pictures instead of a long text about what the procedure is if you have a problem is fantastic

My Store

Apr 30, 2024  on Shopify

such an amazing company to be working along side their super fast support response times are literally seconds and you can ask them anything shopify related or just dropship man related honestly they make it a pleasure building a store they also add 1000s of new product's all the time and if you cant find what your looking for you can source it through their sourcing page i couldn't recommend them enough if you haven't tried them already get on them I'm sure you will have the same experience i have 10/10

Mixon's Clothing Co.

Apr 23, 2024  on Shopify

Very Easy To Use As A Platform. I Had a Few Questions and the Support Agent Was Super Friendly And Efficient In Helping Me With My Concerns. I Look Forward To A Partnership With Dropshipman.

FP Global Service

Apr 18, 2024  on Shopify

Ho avuto un problema con un ordine collegato al mio negozio online e l'assistenza ci ha prontamente aiutati

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