The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
My Store
Nov 09, 2024
on
Shopify
So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!
globetrotterpaws
Nov 08, 2024
on
Shopify
Perfect ! Rocy helped me a lot to understood how everything works. Thanks :)
Jenn Bee’s Pet Life
Nov 08, 2024
on
Shopify
I am always able to get the help I need quickly and with great detail.
LostLux
Nov 08, 2024
on
Shopify
I meet up with some problems on considering what products to dropship by using zopi and Azalea really help me through steps by steps and reply fast too! Highly recommended
My Store
Nov 08, 2024
on
Shopify
the guidance, support and overall experience with Ms. Lana was incredibly helpful, and I really appreciate the vision and mission of zopi,
thank slot again, have a good day!
Best Regards,
Abdul Hannan
Freedom Bear Coffee LLC
Nov 08, 2024
on
Shopify
Vivian was an amazing help. You should promote here or at least buy her lunch
Mylo's Holiday Junction: Your Festive Stop
Nov 07, 2024
on
Shopify
Menu
Nov 06, 2024
on
Shopify
Ross was a gem with helping me get my accounts connected and understanding the whole dropshipping process.
Wholesome Cure Co
Nov 05, 2024
on
Shopify
super helpful professional friendly and very efficient, Big thank You
Pet Xpress
Nov 04, 2024
on
Shopify
Vivian from Zopi provided me with 5 star help, very quikcly and efficiently. Thank you Vivian and Zopi!
www.infectra.online
Nov 04, 2024
on
Shopify
es bastante buena , nada que decir comprensibles y amigables
Laveau Jewelry
Nov 04, 2024
on
Shopify
Great customer service. Really helpful especially if you're a beginner. I reach them out at least once a day for even the easiest question. They will answer my questions rapidly and kindly right that moment. :) Last time I talked to Ross and she did an extraordinary job. Not only Ross so far whoever I talked to was great. Thank you again!
IShopAus
Nov 03, 2024
on
Shopify
Amazing support
WABI SABI DECOR
Nov 02, 2024
on
Shopify
Alice from Zopi has been amazing to deal with. Very helpful, quick responses and explains items in depth. She has helped me with a lot of issues I was having and I am very happy with the support I received.
EvonModernTrends
Nov 02, 2024
on
Shopify
Very helpful and friendly!
Step-by-step showing how to solve the problem, which I really appreciate.
Enchanted
Nov 01, 2024
on
Shopify
Zopi has been great for finding quality dropshipping products. I was able to find lots of options in my niche. And Ross was very helpful in explaining how I could improve my site.
TikTok Producten
Nov 01, 2024
on
Shopify
Ross heeft me geweldig geholpen vandaag!
Sija Goods
Nov 01, 2024
on
Shopify
Ross的咨询服务很好。谢谢!
Paws&Claws Pet Supplies
Nov 01, 2024
on
Shopify
Ross was the person who helped me today. She was perfect! She was very helpful from sending step by step or screenshots. What a wonderful employee to have.
Amoré Jewelry
Oct 31, 2024
on
Shopify
Ross- Really good help service, super communication, replies fast and always manage to solve my problems!!