The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
66 Fam & Fabulous Products!
Dec 26, 2024
on
Shopify
⭐⭐⭐⭐⭐
I recently had the pleasure of working with Minn on Zopi, and I couldn't be more impressed with her exceptional help and understanding. From the moment I reached out, Minn was not only knowledgeable but also incredibly patient and supportive throughout the entire process.
Her ability to address my concerns with such clarity and empathy made all the difference. Whether it was guiding me through technical details or simply offering a listening ear, Minn went above and beyond to ensure everything was handled smoothly.
Minn’s dedication to customer satisfaction is truly commendable. Her expertise, combined with her warm and approachable demeanor, makes her a standout representative. I highly recommend reaching out to Minn for any support needs on Zopi—you won’t be disappointed!
Thank you, Minn, for your outstanding assistance!
Zoenna
Dec 22, 2024
on
Shopify
I got great help from Ross to resolve my issue.
Thank you so much
ECO TERRA INTERNATIONAL
Dec 20, 2024
on
Shopify
I would recommend as the customer service people are 10 out of 10.
House of Serenity Interieur Styling
Dec 20, 2024
on
Shopify
I'm very new to all the possibilities from Dropshipping and ZOPI. Ross helped me with all my questions and took all her time to explain every detail. Thanks a lot Ross & ZOPI team!
EML Designs Online Store
Dec 20, 2024
on
Shopify
Wow that Customer Service is so Amazing and Informative. Jennie did a great conversation helping me understand the Procedure of Dropshipping and how the process works. Thank you Jennie.
Helios T.S.F.
Dec 17, 2024
on
Shopify
great app! but the amazing support from support agent Ross was out standing. no other words to add! thank you Ross for the support keep up the good work.
Cheeky Fantail Finds
Dec 16, 2024
on
Shopify
Was a simple question but Alice answered quickly. Quick service, as for the app I am still evaluating. Once I have trialled the product I will review again.
EZ Home Shopping
Dec 16, 2024
on
Shopify
Very professional, kind and thorough.
Alfa Survival
Dec 15, 2024
on
Shopify
Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!
Blissed Makeup
Dec 13, 2024
on
Shopify
Great app! Easy to get support and easy to use. I am very thankful for Vivian. She was easily able to resolve the issues i had. Fantastic work
Gadget Gourou
Dec 13, 2024
on
Shopify
Suite à un problème sur ma commande, Ross a été exceptionnelle dans sa réactivité et ses compétences pour le résoudre. Un grand merci à elle pour son professionnalisme ! Sinon tres bonne application que je recommande pour le traitement des commandes shopify.
Gamers Cargo
Dec 11, 2024
on
Shopify
Very good app for drop shipping. Sure there are bugs and issues but thats with any app. A person named Alice helped me out and my businesses. Small bug sometimes there are problems with some of these products but she made a real effort and help me out
Latine Merch
Dec 10, 2024
on
Shopify
The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!
Real Estate Bargain Hub
Dec 10, 2024
on
Shopify
Minn was great! very helpful
SmartHub
Dec 10, 2024
on
Shopify
Ringrazio l’operatore Minn per avermi aiutato con varie problematiche
☑️ Grazie mille
Vermilion
Dec 10, 2024
on
Shopify
I had help from Alice and she was wonderful. Everything was solved. She was patient and took her time for me. :)
QuickDock
Dec 09, 2024
on
Shopify
Had a question about sending out an order and Lana helped me out very quickly. Good customer service.
BAGSUI - Bags & Accessories
Dec 09, 2024
on
Shopify
all questions answered great, finally I got to know how everything works
enjoyshopn
Dec 08, 2024
on
Shopify
I was guided patiently by the support staff amd it made me understand fully how your system work and I found the directions very useful
Jersey Girl Glam
Dec 08, 2024
on
Shopify
I have always had a great experienced with the customer support/chat for this app.