Reviews: Zopi ‑ AliExpress Dropshipping

Customer reviews: Zopi ‑ AliExpress Dropshipping

Reviews (2,537)

Overall rating

4.8

5

318
4

11
3

6
2

1
1

16

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.

Common Concerns

Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Cosmic Designs and Fashions

Apr 21, 2024 on Shopify

Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.

TrioVisionX

Apr 20, 2024 on Shopify

Ross from customer service was fantastic. Walked me threw everything I needed and then some great service

Connect Teck

Apr 19, 2024 on Shopify

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

AL ZOMORED

Apr 19, 2024 on Shopify

the best

My Store

Apr 19, 2024 on Shopify

Great service and fixed my issue!

Dental Student Supplies

Apr 18, 2024 on Shopify

Scarlet was very helpful and promptly solved the issue!

Santo Eyewear

Apr 17, 2024 on Shopify

Scarlet hat mir gut geholfen

Cloudy Pig

Apr 16, 2024 on Shopify

i was confused about some of the features however when i used their onsite chat box, Ross was very knowledgeable and made sure to teach me what i need to know! definately trying out this service!

KIDDVERSITY

Apr 16, 2024 on Shopify

Good Customer Service, Ross was very Helpful

love-decohouse.com

Apr 16, 2024 on Shopify

assistance très réactive, Vivien et ces collègues savent résoudre rapidement les problèmes rencontrer par les débutants, et c'est très appréciable

Eboniz Rose

Apr 15, 2024 on Shopify

i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.

MMS

Apr 15, 2024 on Shopify

the best

SportMoves

Apr 13, 2024 on Shopify

facile a utiliser avec un peu d'aide, le support de Clara est parfait!

Berta Shop

Apr 13, 2024 on Shopify

Great Customer Service! Violette help me a lot!

GloSkin

Apr 10, 2024 on Shopify

Great support! I had so many questions, and Karina on chat was extremely helpful!

Treasures-instore

Apr 09, 2024 on Shopify

recebi um excelente apoio da vivian, muito atenciosa, simpática e eficiente.

Plante-pousse-plus

Apr 09, 2024 on Shopify

service de scarlet excellent

KoesterCollectie

Apr 09, 2024 on Shopify

I had a few questions and Ross helped me out more than i could asked for. Thank you for your patient. It's all clear now.

BIIEB

Apr 09, 2024 on Shopify

fijne en snelle uitleg door Ross, bedankt!

Beautiful Stranger 2020

Apr 09, 2024 on Shopify

Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.