Zopi ‑ AliExpress Dropshipping logo

Customer reviews: Zopi ‑ AliExpress Dropshipping

Develop by Zopi ⭐

Reviews (2,537)

Overall rating
4.8

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

My Store

Jun 08, 2024  on Shopify

Fantastic support with helping me complete my first order! Thank you Scarlett

LuXe Scrub Boutique

Jun 08, 2024  on Shopify

Scarlet was super helpful and patient with me, I am new to dropshipping and this was my first order. She guided me step by step with tutorial videos. She is amazing!

All A Girl Needs

Jun 07, 2024  on Shopify

Really easy to use app, had a issue as I made a mistake when processing a order but Ross was amazing talked me through what i needed to do to rectify my mistake. Ross was very helpful and fast at responding to my questions.

Nana's Treasures

Jun 07, 2024  on Shopify

I have struggled with Zopi since the onset and the amount of features for the free version is less than attractive, however, the customer service is always on point to walk me through any issues that I have had and Ross, in particular, stands out as a shining star of this app with his kindness, knowledge, and willingness to get things done

Mailbox Money Mall

Jun 06, 2024  on Shopify

Awesome job! Very informative. Helped me solve me problem and taught me something new.

Rett i postkasa

Jun 05, 2024  on Shopify

Rose Mai Store

Jun 05, 2024  on Shopify

Very supportive team and help you any time. i really appreciate their help

*TIBA'S*

Jun 03, 2024  on Shopify

The assistance Vivian was available to understand my needs and she solved my issue in few minutes. I really recommend Zopi to work with. Thank you Vivian

Kompi

Jun 03, 2024  on Shopify

Nette platform de klantenservice reageert via de mail en de chat heel snel en ook duidelijk in elke taal.

Radiant Mama Collective

Jun 03, 2024  on Shopify

I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!

Essentials by Oliver

Jun 02, 2024  on Shopify

Ross was quick and brilliant can’t thank him enough. He helped me progress my order and corrected a problem I had caused. Thank you so much

Green Mountain Printing

Jun 01, 2024  on Shopify

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Underwear Hero's Emporium

Jun 01, 2024  on Shopify

Zopi - AliExpress Dropshipping makes it effortless to discover, import, and manage products from AliExpress, Temu, and CJDropshipping on Shopify, automating orders and keeping inventory updated seamlessly.

Choice Champs

May 30, 2024  on Shopify

I have talked to Pauline for my questions. She was so kind and sweet. Also fast and helpful which is very important for me. It was good.

Anis Gift Shop

May 29, 2024  on Shopify

Ross hat mich super beraten . Sie können froh sein , solche Ma zu haben .

Bellissima

May 27, 2024  on Shopify

Thank your great support, Scarlet!

Tech Vibe

May 06, 2024  on Shopify

Very nice chat support from Online Team

SleekShell

Apr 23, 2024  on Shopify

Vivian from Zopi was very helpful when i needed assistance :)

LooksPretty

Apr 23, 2024  on Shopify

Beginner friendly, easy to use and free.

pronana

Apr 22, 2024  on Shopify

der Berater Ross war heute meine Rettung vielen Dank für die schnelle Hilfe

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