The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
My Store
Jun 08, 2024
on
Shopify
Fantastic support with helping me complete my first order! Thank you Scarlett
LuXe Scrub Boutique
Jun 08, 2024
on
Shopify
Scarlet was super helpful and patient with me, I am new to dropshipping and this was my first order. She guided me step by step with tutorial videos. She is amazing!
All A Girl Needs
Jun 07, 2024
on
Shopify
Really easy to use app, had a issue as I made a mistake when processing a order but Ross was amazing talked me through what i needed to do to rectify my mistake. Ross was very helpful and fast at responding to my questions.
Nana's Treasures
Jun 07, 2024
on
Shopify
I have struggled with Zopi since the onset and the amount of features for the free version is less than attractive, however, the customer service is always on point to walk me through any issues that I have had and Ross, in particular, stands out as a shining star of this app with his kindness, knowledge, and willingness to get things done
Mailbox Money Mall
Jun 06, 2024
on
Shopify
Awesome job! Very informative. Helped me solve me problem and taught me something new.
Rett i postkasa
Jun 05, 2024
on
Shopify
Rose Mai Store
Jun 05, 2024
on
Shopify
Very supportive team and help you any time.
i really appreciate their help
*TIBA'S*
Jun 03, 2024
on
Shopify
The assistance Vivian was available to understand my needs and she solved my issue in few minutes. I really recommend Zopi to work with.
Thank you Vivian
Kompi
Jun 03, 2024
on
Shopify
Nette platform de klantenservice reageert via de mail en de chat heel snel en ook duidelijk in elke taal.
Radiant Mama Collective
Jun 03, 2024
on
Shopify
I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!
Essentials by Oliver
Jun 02, 2024
on
Shopify
Ross was quick and brilliant can’t thank him enough. He helped me progress my order and corrected a problem I had caused. Thank you so much
Green Mountain Printing
Jun 01, 2024
on
Shopify
Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!
Underwear Hero's Emporium
Jun 01, 2024
on
Shopify
Zopi - AliExpress Dropshipping makes it effortless to discover, import, and manage products from AliExpress, Temu, and CJDropshipping on Shopify, automating orders and keeping inventory updated seamlessly.
Choice Champs
May 30, 2024
on
Shopify
I have talked to Pauline for my questions. She was so kind and sweet. Also fast and helpful which is very important for me. It was good.
Anis Gift Shop
May 29, 2024
on
Shopify
Ross hat mich super beraten . Sie können froh sein , solche Ma zu haben .
Bellissima
May 27, 2024
on
Shopify
Thank your great support, Scarlet!
Tech Vibe
May 06, 2024
on
Shopify
Very nice chat support from Online Team
SleekShell
Apr 23, 2024
on
Shopify
Vivian from Zopi was very helpful when i needed assistance :)
LooksPretty
Apr 23, 2024
on
Shopify
Beginner friendly, easy to use and free.
pronana
Apr 22, 2024
on
Shopify
der Berater Ross war heute meine Rettung vielen Dank für die schnelle Hilfe