I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

quick customer service by Ross. Thank you.

helped me in every step and was so patient and respectful with me, and most important thing she resolved all my problems and questions

La atención al cliente es muy buena la verdad, me resuelven todos mis problemas, en especial Vivian que me atendio hoy, muchas gracias zopi y Vivian me hacen las cosas mas fáciles.

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Lana was extremely helpful, supportive and answered all my questions timely and intuitively. Lana made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Lana, and thank you Zopi for your support.

Really responsive support, great all, I love the AI implementations

Good support service. Rocy helped me a lot with my issue

I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.

I love this app, whenever I need assistance someone is there within seconds and everyone is so very helpful and patient with me, especially Rocy today who was brilliant and knew exactly what to check to resolve an issue. Excellent service. Thank you.

Ross konnte mir innerhalb von minuten mein problem lösen! Sie war mir eine sehr grosse hilfe! Danke Ross

Apu oli helposti saatavilla ja auttava henkilö oli ihana.

Thank you scarlet. you rock

Thanks to Ross I was able to solve a problem we were facing. Thanks so much for the very fast and helpful response!

Un grand merci a Karina et Vivian qui m'ont aide dans le processus pour traiter ma premiere commande. J'adore l'application ZOPI et je la recommande fortement a toutes personnes specialement celles qui lancent leur premiere boutique en ligne.

L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)

I recently had the pleasure of working with Ross from the customer service team at Zopi, and I couldn't be more impressed. She was incredibly responsive, patient, and went above and beyond to ensure all my concerns were addressed. Ross made the entire process smooth and stress-free, providing clear and detailed explanations at every step. Zopi is a buddy that you can trust on your business road, and Ross exemplifies that trust and reliability. Highly recommend!

Sempre me encanta o suporte deles, rapidos, educados e eficientes. A Ross mais uma vez me atendeu super bem e resolveu meu problema , nota sempre 10

The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation. I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot. Otherwise, so far, so good.