Exceptional Customer Support. Responsive and highly collaborative team.

I was stuck and confused, went on the online chat and spoke to Rocy, He was fantastic, helped me step by step and assured me it was going to be sorted, Thanks to him the process was simple and very helpful. If you are ever speaking to Rocy, YOUR IN GREAT HANDS.

Amazing real-time support. An order of mine was out of sync but an agent (Alice) quickly resolved the issue in mere minutes. I highly recommend using Zopi for all your dropshipping needs.

Vivian was an excellent guide to a beginner like me. She provided easy instructions and screenshots to answer all of my questions.

Really Good and Kind Support. Thank you too Ross !!

I've received excellent support from Zopi ‑ AliExpress Dropshipping Store. Their service is very fast. A big thank you to Scarlet, Lana, Vivian, and Alice.

While listing products to my store, I encountered product status as "sold out" when clearly there were a large inventory of the product. I worked for hours trying different settings and researching different sites to figure out how to correct this error. Finally, I decided to contact ZOPI via chat not expecting much help. To my surprise and delight, a representative responded and assisted me perfectly. I am new at dropshipping and basically a layman with the terms needed to explain my issue. Alice not only understood my dilemma, but assisted me and resolved my issue in less than an hour. Very friendly and knowledgeable made the experience exciting. All my concerns and would have taken less time to resolve if I was more familiar with the platform. I truly recommend ZOPI for newbies such as me and advance users. Thank you for hiring knowledgeable and friendly people to represent your company. Alice is an asset to your continued success for the future .

alice super nice

Rocy was amazing customer support. They answered all my questions fast, and were very nice to me too. They even sent a document to help me with my dropshipping journey!!!! Rocy was amazing, I am glad I used Zopi over other dropshipping services because this support is the best I have seen.

molto cordiale e disponibile

Ross from support was super helpful. All of my questions were swiftly answered and my issues were taken care of. Out of all of the drop shipping apps for Shopify, I highly recommend this one. Not only is it way easier to use, but the support you receive is by far the best.

Ross was my chat associate and was very helpful and knowledgeable. The instructions provided were straight to the point and he provided screenshots too. Very impressive.

I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

quick customer service by Ross. Thank you.

helped me in every step and was so patient and respectful with me, and most important thing she resolved all my problems and questions

La atención al cliente es muy buena la verdad, me resuelven todos mis problemas, en especial Vivian que me atendio hoy, muchas gracias zopi y Vivian me hacen las cosas mas fáciles.

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Lana was extremely helpful, supportive and answered all my questions timely and intuitively. Lana made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Lana, and thank you Zopi for your support.

Really responsive support, great all, I love the AI implementations