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Customer reviews: Ako Loyalty Retargeting CRM

Develop by Akohub

Reviews (211)

Overall rating
4.8

What Merchants Think

The perception of "Ako Loyalty Retargeting CRM" among merchants is predominantly positive. Users have consistently praised the app for its comprehensive and user-friendly features, especially highlighting the effectiveness of the customer support team led by Joanne. The app has proven to be a game-changer for several businesses, particularly in managing loyalty programs and enhancing customer engagement. Despite a few issues experienced during setup, merchants have expressed satisfaction with the improvements and continuous support provided.

Key Strengths

  • Comprehensive and customizable loyalty features
  • User-friendly interface and straightforward setup process
  • Efficient and professional customer support, notably from Joanne
  • Effective for engagement and retargeting strategies
  • Flexible and clear membership management system

Common Concerns

  • Initial usability issues in earlier versions of the app
  • A few users experienced incomplete downloads or blank screens
  • Some reviewers noted that more detailed documentation or descriptions would be beneficial

Final Thoughts

"Ako Loyalty Retargeting CRM" is generally well-received, with merchants highlighting its powerful features and exceptional support team. The app's ability to enhance customer loyalty and engagement through its customizable options and user-friendly layout is frequently cited as its primary strength. While a few minor technical concerns were reported, the consistent praise for the support team, especially for their dedication and assistance, suggests that the app is a worthy investment for businesses looking to enhance their loyalty programs and customer interactions on Shopify.

源源鋼藝 uanuan

Feb 11, 2025  on Shopify

Ako Loyalty Retargeting CRM 讓設定會員制度變得更加方便與簡單,謝謝Joanne與ako團隊在使用過程的協助,有問題都會快速解答,推薦給大家!

JINEASTERNAU

Jan 16, 2025  on Shopify

Ako Loyalty Retargeting CRM is perfect for shopify to use membership tiers and set any discounts, which helps in membership maintenance.Only wish the website description could be a little more detailed. thanks Joanne for help,she give me a lot,and very patience. (thumbs up)(thumbs up)

HANSDE

Jan 14, 2025  on Shopify

一個最基本的 點選折扣碼不能跟購物金並用 卻還顯示可使用的問題處理一天還沒答覆

TrueRaw初肉

Jan 08, 2025  on Shopify

When the app first launched, I gave it a try, but it felt like it wasn't fully developed at the time. This time, after scheduling another meeting to hear the introduction and see the interface in action, I realized it now meets our current expectations! Special thanks to Joanne, who assisted us from start to finish. She was incredibly diligent and responsible in her responses. Not only did she handle everything related to the app, but she also recommended other useful apps to help streamline our processes. Joanne is the best customer service representative I've ever encountered!

MINOSHIN

Dec 16, 2024  on Shopify

Many thanks to Ako Loyalty Retargeting CRM for transforming our complex membership system into a simple and user-friendly experience. The app’s straightforward logic makes it easy to create and manage each tier effortlessly. I highly recommend Ako for their comprehensive and tailored services that truly meet user needs.

SlaySlay

Dec 11, 2024  on Shopify

非常滿意使用 Ako Loyalty Retargeting CRM 的體驗!這個工具不僅功能全面,還非常易於操作,讓我們能夠輕鬆追蹤客戶行為並制定精準的行銷策略。 客服團隊也非常專業,反應迅速,總能夠提供實用的建議。

ByzoomFitnessGlobal

Dec 11, 2024  on Shopify

A convenient and user-friendly app with dedicated customer service staff to help resolve various issues—highly recommended!

MarCella瑪榭

Dec 08, 2024  on Shopify

This app has been a fantastic addition to our business! The loyalty features are incredibly rich and customizable, giving us so much flexibility to create engaging campaigns and better connect with our customers. Setting everything up was super easy, and the customer service team is top-notch—quick, friendly, and always ready to help. If you're looking for a powerful tool to elevate your loyalty program and marketing strategies, this app is definitely worth it. Highly recommend!

Wildside Dog Gear

Oct 31, 2024  on Shopify

Was referred by Gempages to download this app but the app is blank when you download it. Sadly, I'll have to delete it and find another program.

United Bracelets

Oct 27, 2024  on Shopify

We have been using the Ako Loyalty & Retargeting App on our website United Bracelets, and it has been a game-changer for our customer engagement. The user-friendly interface makes it incredibly easy to navigate and manage retargeting ads. The new loyalty app feature is a fantastic addition, providing our customers with an exciting way to earn rewards and stay connected with our brand. While the loyalty app is still in its early stages, we are thrilled with its current capabilities and eagerly anticipate future updates and enhancements that will undoubtedly make it even more robust.

NN Vapor

Sep 12, 2024  on Shopify

AKOHUB is truly an efficient company with a high level of responsibility towards its clients! No matter what time or what kind of issue I raise, Joanne from AKO never disappoints. She responds quickly, provides solutions to problems, and even offers additional valuable suggestions. From their developed workflow processes to Joanne informing me about their membership loyalty program, I was immediately impressed by the basic program features. I didn’t hesitate to switch from Smile.io to Akohub Marketing. During the setup process, Joanne was incredibly helpful. Currently, our team manages three Shopify stores, and thanks to Joanne’s excellent support, Ako is our top choice for the loyalty programs of all three stores. Having worked with many program developers, I can say they are impeccable, which has led to my high level of trust in Akohub. I look forward to AKO developing more useful features! If you are still hesitating, Akohub Marketing is definitely the top choice for a comprehensive loyalty program app in the Shopify App Store, with features that integrate with social media to boost sales!

紀物書館+JiWu Bookstore

Sep 05, 2024  on Shopify

Joanne from customer service is so nice. She basically assists us on all questions, and also help us to develop many new or testing functions. We are really appricated Ako's supports on our business.

HODA

Aug 13, 2024  on Shopify

This app truly impressed me! Not only does it offer powerful and diverse features that meet all our needs for membership management, but the customer service is also exceptional. Special shoutout to Lala, who is not only kind and beautiful but also very professional and patient. She helped us smoothly resolve all our issues. Whether it was technical questions or feature requests, she responded quickly and provided effective solutions. This app is definitely worth serious consideration for any store.

Prospecs Taiwan

Aug 12, 2024  on Shopify

This app is excellent, especially for Mandarin Shopify stores! Carolina has been incredibly helpful during the transition and installation process, and she responds quickly when issues arise. Highly recommended!

羅技 Logi 網路旗艦店

Aug 08, 2024  on Shopify

AKO MARKING在管理會員制度上非常人性且多元,而且開發團隊非常專業, 除了提供專業的軟體還能客製化個別需求,整個專案上溝通明確又快速, 而且開發團隊還會有貼心的影片、文章教學,讓在對客戶管理上能有更多元的 方式經營,還在找會員管理的APP嗎,試用AKO MARKING後就會知道它很棒囉

Prepara 沛樂生活

Aug 06, 2024  on Shopify

Great app, highly recommend especially for mandarin shopify store!! Joanne has been very helpful during the transition and installing process, also provided quick responses when encountering issues.

PieceRelax

Jul 21, 2024  on Shopify

Ako Loyalty is an excellent Shopify app. It's easy to use and offers various loyalty program options, helping us enhance customer loyalty and engagement!

catslife.tw

May 29, 2024  on Shopify

功能性很齊全 且都非常容易使用,管理功能上也很容易上手 非常推薦可以購買的APP 且顧問也都很有耐心貼心的教學 遇到問題也給予很快速的回覆 整體感受非常良好 The app has comprehensive features and is very easy to use. The management functions are also easy to get started with. I highly recommend purchasing this app. The consultants are very patient and thoughtful in their teaching. When encountering issues, they provide quick responses. Overall, the experience has been very positive.

小草作 Grassphere

May 23, 2024  on Shopify

This app (Ako Loyalty Retargeting CRM) allows us to customize membership benefits and to enhance engagement based on consumer behavior and local market needs, providing a thoughtful service for brand owners. Good and prompt tech support as well.

ME30

Mar 11, 2024  on Shopify

Joanne from the staff is exceptionally helpful and always eager to find solutions for us. Additionally, the app is incredibly user-friendly. I highly recommend it!

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