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Customer reviews: Ako Loyalty Retargeting CRM

Develop by Akohub

Reviews (211)

Overall rating
4.8

What Merchants Think

The perception of "Ako Loyalty Retargeting CRM" among merchants is predominantly positive. Users have consistently praised the app for its comprehensive and user-friendly features, especially highlighting the effectiveness of the customer support team led by Joanne. The app has proven to be a game-changer for several businesses, particularly in managing loyalty programs and enhancing customer engagement. Despite a few issues experienced during setup, merchants have expressed satisfaction with the improvements and continuous support provided.

Key Strengths

  • Comprehensive and customizable loyalty features
  • User-friendly interface and straightforward setup process
  • Efficient and professional customer support, notably from Joanne
  • Effective for engagement and retargeting strategies
  • Flexible and clear membership management system

Common Concerns

  • Initial usability issues in earlier versions of the app
  • A few users experienced incomplete downloads or blank screens
  • Some reviewers noted that more detailed documentation or descriptions would be beneficial

Final Thoughts

"Ako Loyalty Retargeting CRM" is generally well-received, with merchants highlighting its powerful features and exceptional support team. The app's ability to enhance customer loyalty and engagement through its customizable options and user-friendly layout is frequently cited as its primary strength. While a few minor technical concerns were reported, the consistent praise for the support team, especially for their dedication and assistance, suggests that the app is a worthy investment for businesses looking to enhance their loyalty programs and customer interactions on Shopify.

Moon Peach

Jan 18, 2024  on Shopify

試用過很多會員制系統與點數系統,發現功能最精實也最合乎使用的就是這款 1.串接系統直覺且保有彈性 2.費用合理 3.有問題找得到人,回應速度1-2天內 4.顯示上不會影響使用者購物體驗,實際使用後確實提升轉換率 另外感謝專業的Joanne提供協助,還幫助我再將應用程式與FLOW做到更好的自動化,真的大力推薦Joanne ---- I have tried many membership systems and point systems, and found that this one has the most sophisticated functions and is the most user-friendly. 1. The series connection system is intuitive and flexible 2. The cost is reasonable 3. If you have any questions, you can find someone, and the response speed is within 1-2 days. 4. The display will not affect the user's shopping experience, and it will indeed increase the conversion rate after actual use. In addition, I would like to thank the professional Joanne for her assistance and helping me to better automate the application and FLOW. I highly recommend Joanne.

ButterCup Accessory奶油杯銀飾

Sep 12, 2023  on Shopify

Akohub has designed the membership system's features perfectly and continues to strengthen its focus on localization applications! Whenever I raise an issue, they proactively resolve it and consistently track my subsequent status. Especially Joanne Chai, she is the best service I have ever encountered in my life! Always actively helping me solve problems, not only limited to the services they provide but also assisting me in resolving issues encountered when using Shopify again. Whether you are a Taiwanese business or not, I highly recommend using Akohub's services!

SMOOSY

Aug 27, 2023  on Shopify

I had an amazing experience with Ako's service. The staff was incredibly professional and their attitude was exceptional. They went above and beyond to cater to my needs and were always ready to assist. Especially Joanne's help. Not only explained the functions of the app twice for me in detail.When I was too busy to set up the membership system, she also kindly assisted me in sorting out the content settings of the membership system and helping me complete the initial settings.I am really grateful for her ability to let me can quickly start using the membership system and other functions.She was always there to help me with any issues I had after starting to use the app. After having the membership function, it has successfully attracted many old customers to come back to the website.I highly recommend their service for their outstanding professionalism and exceptional customer care.

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