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Customer reviews: Air Product Reviews App & UGC

Develop by Shopify

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,226)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Clearway Supply

Jun 05, 2024  on Shopify

Easy to implement and great support from Tiana and Anivia.

LYFE

Jun 05, 2024  on Shopify

Amazing app, extremely attentive customer support big thank you to Nikita and Lydia

Gyro Global Shop

Jun 05, 2024  on Shopify

Lydia give me the best customer service experience she helps me with my doubts and issues, and she was really kind, so far I' really happy using the app and, is quite easy once you read all the guides

HealthFulBeautyLife

Jun 05, 2024  on Shopify

Nolan And Williams both helped me with displaying my reviews in just a minutes i am glad to have them with us and i really appreciate there support there kindness and there efforts Thanks to them and thank to Avada for creating such an easy platform for us :)

My Store

Jun 05, 2024  on Shopify

Amazing help from Hana on how to import reviews and how to add photos to the review, a step by step guide was provided by Her ! Thank you so much

The Happy Headband Co

Jun 05, 2024  on Shopify

Hana and Toby helped me out with installing this app! Great customer service!

INVISHA

Jun 05, 2024  on Shopify

very helpfull thank you . all problem solve.

WWW.STIMLOVE.COM

Jun 05, 2024  on Shopify

Tiana and Toby the best!

Casa Linens Store

Jun 05, 2024  on Shopify

Inkedwolf

Jun 05, 2024  on Shopify

Great support. I was just setting things up and was stuck with the setup. Hana from chat support resolved the issue in minutes. Please keep up the great work and the solid support to users. Looking forward for growing together 3 cheers for HANA

Homebody Products

Jun 04, 2024  on Shopify

Audrey was so quick and precise. She helped me solve my problem and was very friendly. Great product for my Shopify store. Highly recommend!

Delicate Daisys Botanical Beauty

Jun 04, 2024  on Shopify

Lydia is amazing! She helped us so much with our shopify store. The service provided was above and beyond! Thank you, Lydia.

JAPNAM

Jun 04, 2024  on Shopify

Best App For Review And Best Instant Support....I have Some Tech Issue & Got Instant Support By "Audrey" & Got Solution Within 5 Minute...Thank's Air Review & Audrey...

Bliss Boxx

Jun 04, 2024  on Shopify

I recently had the pleasure of working with Tiana, and I cannot express enough how invaluable her assistance was. Tiana is a consummate professional who combines expertise with a genuine desire to help others.

Dignity Bio Labs

Jun 04, 2024  on Shopify

Good support. Very happy with the service.

Adorno de Astra

Jun 04, 2024  on Shopify

Great customer support that will help with anything needed. Hana was very kind and lend a helping hand. The app itself looks good.

MrFedda

Jun 03, 2024  on Shopify

Excellent experience with help from Tracy and Tony

My Store

Jun 03, 2024  on Shopify

Great app, support is just amazing, thanks William who helped me fixing some small stuff around my store code, :) appreciate you

DE LAASO

Jun 03, 2024  on Shopify

Good app, thank you emily

BuzBreeze

Jun 02, 2024  on Shopify

Thanks to Audrey. She was really helpful.

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