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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,802)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

CamGo

Feb 05, 2025  on Shopify

Jasmine and Doris from the development team were great to deal with. We had an issue with the reviews not showing correctly and they were straight onto it and fixed within record timing. Very happy with their service and product.

KITARIUM

Feb 05, 2025  on Shopify

Fastest and best customer support I've seen among SHOPIFY apps. Gave 6 stars out of 5 possible:) Happy with everything.

amuletlove

Feb 02, 2025  on Shopify

Very simple and easy to use, surprised almost all of the good features are free. Very willing and committed to help support!

Marcomen.in

Feb 02, 2025  on Shopify

I’ve been using the Shopify Air Product Review app for a few months now, and it’s been a game-changer for my online store! The app is super easy to install and integrates seamlessly with Shopify. It automatically sends review requests to customers after they’ve purchased, which helps me collect authentic feedback without any hassle. The customization options are fantastic, allowing me to match the look and feel of my store. I’ve seen a noticeable increase in customer trust and conversions since I started using it – reviews really help boost credibility! Plus, the app has some great features like photo and video reviews, which make the feedback even more engaging. The interface is intuitive, and the support team is always responsive if I have questions or need assistance. If you're looking to build social proof and improve your customer experience, I highly recommend giving this app a try!

MedEssence

Feb 02, 2025  on Shopify

abby harika idi bana çok yardımcı oldu tekrardan yardımcı olmasını çok isterim

Bageez

Feb 01, 2025  on Shopify

Great app, easy to use and works like a charm. Excellent customer support!. I was facing a minor issue, possibly due to a glitch in shopify but Hana from customer support assisted me step by step and helped me in resolving the issue in no time. Thankyou Hana and Team Air product review for your support!. Definitely recommended!

NextWaveCart

Jan 31, 2025  on Shopify

Sonny have a great knowledge in resolving my issue.

Wikini

Jan 30, 2025  on Shopify

Sonny was very helpful, great customer service.

Shiraki

Jan 29, 2025  on Shopify

Great App and Support team (Sonny) is happy to Help !!

ThryveYou

Jan 28, 2025  on Shopify

Customer service has quick response time and they are very nice!

Undercontrol

Jan 28, 2025  on Shopify

I’ve looked through many review apps, but I don’t think there’s anything as good as this one. I’m very satisfied. Thank you so much!

Wristoria

Jan 28, 2025  on Shopify

Fast and good !

Georgie® Tail Twisters

Jan 27, 2025  on Shopify

Awesome app for a reasonable price compared to all the other. AND fantastic quick responding support.Thanks Charles and Maison. Thumbs UP.

Carom.pk

Jan 27, 2025  on Shopify

KK Foods

Jan 27, 2025  on Shopify

It's really a great plugin, where they provide the complete solution for the reviews section. And their support was awesome, I got an instant support from the team, I'm thanking 'Damian' for being with me and helping to solve the issue I mentioned.

goatted®

Jan 25, 2025  on Shopify

got support and everything on free mode

HydroCuddle

Jan 24, 2025  on Shopify

Abby, helped me out a lot, quick response and verry friendly.

Mybugo

Jan 24, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Hervorragender Service – sehr empfehlenswert! Ich bin absolut begeistert vom Service! Vom ersten Kontakt bis zur endgültigen Lieferung läuft alles professionell, freundlich und effizient. Das Team ist hochkompetent, geht auf individuelle Bedürfnisse ein und liefert Ergebnisse, die meine Erwartungen übertroffen haben. Besonders beeindruckt hat mich die schnelle Reaktionszeit Hana was great !!!

Legend Prints

Jan 24, 2025  on Shopify

Customer service Is great, I had a small problem and they responded immediatley and did exactly what I asked for. Specially thanks to hanah who set up the review page in my web perfectly!

RaiQi

Jan 23, 2025  on Shopify

Customer service will assist you with all their effort!

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