Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,099)

Overall rating

4.9

5

1,765
4

52
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Rapture Works

Apr 08, 2024 on Shopify

outstanding customer service

Zenartbliss

Apr 08, 2024 on Shopify

I approach Lydia for help with a tiny technical issue I'm having, and she responds much faster than I anticipated. The issue is resolved in a matter of minutes. Thank you. suggested to proprietors of small shops...

Agily

Apr 07, 2024 on Shopify

Best review app on shopify. I tried alternatives and this has been by far the best. Not only that, their support is amazing. I had some questions and Hana and Toby resolved all issues immediately. A big thank you to the team!

CartBuzzed

Apr 07, 2024 on Shopify

Good app and good service, you get support 24/7 which is really good. Vietnamese-made, where y'all can find the best pho in the world. Big shout out to Hana and other team members for fast support.

Beauty In You Singapore

Apr 07, 2024 on Shopify

Each time I face a minor issue or inconvenience, their helpdesk seems to reply at almost any time of the day. Their customer support, Hana is especially helpful. Thank you so much for making it such a breeze to use this app :)

International Outfits

Apr 07, 2024 on Shopify

great support. thanks, hana for the help

e-autotool

Apr 07, 2024 on Shopify

Very good app, works great and customer service is great

Rock n' Air Studio

Apr 07, 2024 on Shopify

A great reviews app with a fully-functional free version. When I needed help, Sunny was quick to respond and helped figure everything out. Great support.

Velvetora

Apr 07, 2024 on Shopify

good application

My Pickleball Equipment

Apr 07, 2024 on Shopify

Today, I reached out to customer support for assistance with several facets of the Air: Product Reviews application. Promptly and proficiently, they addressed all of my queries and requests, delivering exemplary assistance throughout the entire process. My experience was genuinely gratifying, and I extend my gratitude to Hana and Toby for their exceptional support. Should you require assistance, do not hesitate to contact them, they will undoubtedly execute their duties with precision and proficiency.

Favourite Express Store

Apr 07, 2024 on Shopify

Hana was good and fixed it all problems

DOD Kart

Apr 07, 2024 on Shopify

Great support and great app. I faced an issue and support was just awesome. Thanks Liz for the support. 5 stars :)

OUR WORLD

Apr 06, 2024 on Shopify

what a great customer service.

Yoga Props

Apr 06, 2024 on Shopify

Amazing thanks

sun4moons

Apr 06, 2024 on Shopify

Emily was really helpful and kind!

Conobly

Apr 06, 2024 on Shopify

Amazing app. Really happy with it.

The M-ethod™ Aesthetics

Apr 06, 2024 on Shopify

The app is easy enough to use but for whatever customisations we needed, the team was at hand to help and it really elevates the UX for the website. I'm writing the review after using the reviews app for over 3 months. Fantastic communication and quality of work, this is a team of talents who takes pride of what they do and is a real asset to our ecom store.

Glidees

Apr 05, 2024 on Shopify

Thanks to Nolan support, my store is finally ready to launch. Air Review has become an indispensable tool for my Shopify store. It effortlessly collects and displays customer reviews, boosting trust and sales. Easy setup and great support make it a must-have for any e-commerce business. Highly recommended!

Prince Jacob

Apr 05, 2024 on Shopify

Good app and Hana is good, helpful and sexy

tcha

Apr 04, 2024 on Shopify

Love this app. Had it for a few months and having reviews really helped create trust with my customers. I recently had a brief issue importing some reviews from amazon and the customer support team was able to help me out immediately. They also helped fixed how the reviews looked on my website. Best customer support experience I've ever had at any company. Special thanks to Tiana and Anivia who were the ones to get my issues sorted so fast!