Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,099)

Overall rating

4.9

5

1,765
4

52
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Gold Stylish

Apr 19, 2024 on Shopify

the best support ever!! Pamela not only help me but also taught me how to change the documents that needed so now I can easily do it. I totally recommend the app

Gray Wolf Camping

Apr 19, 2024 on Shopify

Blupado

Apr 19, 2024 on Shopify

Très bonne application pour les avis, j'ai essayé bien d'autres, mais c'est la seule qui me convient et très simple à configurer. J'ai juste eu des soucis pour traduire les textes sur le widget de notation, mais l'équipe notamment "Hana" and "Maison" sont intervenus pour régler le problème. Je recommande fortement. Sans oublier l'abonnement qui n'est pas très cher. Merci à la Team.

SM4RTECH

Apr 18, 2024 on Shopify

Excelente aplicativo! obrigado Tiana

Purse Planet

Apr 18, 2024 on Shopify

Best technical support provided by Audrey and Toby ,cooperative and humble ,timely resolved my issue very much satisfied

Loving Legacy

Apr 18, 2024 on Shopify

Hana provided excellent service for me.

McSheen®

Apr 18, 2024 on Shopify

Thanks to Nolan and Anivia for Helping me. Best Support!!!

Fikafuntimes Clothing Brand & Accessories

Apr 17, 2024 on Shopify

Hello, Thanks to all agents and technicians Avada apps teams! They have set up quickly all my requests to personalize my reviews box on page product : desktop and mobile. All the Best to your team! Nancy T.

JGreen Store

Apr 17, 2024 on Shopify

Awesome customer support in a seconds.. very friendly team to manage the customer problem.. i am high recommended this app for others shopify owners.. Thanks Air also thanks for the wonderful application

Click & Chill

Apr 17, 2024 on Shopify

Bestest app for shopify review. & There is a 1 ting to note! that air review dont have a feature of auto english translation i hope this feature will come in future.

Hauslife

Apr 17, 2024 on Shopify

Audrey and Hana were very helpful in helping me set up the reviews.

EliteX

Apr 17, 2024 on Shopify

The support was quick and to the point . solved it instantly. i truly appreciate the support. Thanks

smartshoptherapy

Apr 17, 2024 on Shopify

amazing

SMOKESPOTHOUSTON

Apr 17, 2024 on Shopify

Tiana and William - the tech in the review!, best customer support they provided me, thank you

Essona Organics

Apr 16, 2024 on Shopify

App is easy to use, works like a champ and the customer service is quick and reliable. Get it!

Routinely

Apr 16, 2024 on Shopify

app was very good and the support team are very helpful specially - Nolan and the technician: William

Codeprints

Apr 16, 2024 on Shopify

Very nice support! Thank you Hana :)

Smenzar

Apr 16, 2024 on Shopify

Air Review App made importing Amazon reviews to my store incredibly simple! With their extension app, I seamlessly transferred reviews, thanks to Lydia's expert assistance. They provided helpful video guides and the extension link, making the entire process smooth. A big shoutout to the supportive team at Air Review App!

Shining Cave

Apr 16, 2024 on Shopify

Great app and good service @Audrey is best

Diva Natura

Apr 16, 2024 on Shopify

Ottima app. Grazie mille a Lydia per l'assistenza, veloce e gentile.