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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,099)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Mini Bilginler

May 31, 2024  on Shopify

Perfect app easy to use and good looking. Thanks for the Tiana for the support btw

Fabby Glamtique

May 31, 2024  on Shopify

Hana was a great help. i am happy with her assistance today

Goddess Feminine

May 30, 2024  on Shopify

Hana and Toby gave me a great support with my Carousel CSS code. It was quick and kind

Puffaland

May 30, 2024  on Shopify

Very useful, it helped me a lot. Highly recommended

FLEXY

May 30, 2024  on Shopify

The support service is very good, and any questions are answered enthusiastically. I asked for help from Judy, and she was very enthusiastic. The service is excellent; you should try it. The app is also easy to use

Panoptic Mart

May 30, 2024  on Shopify

quick response by Audrey

Daily find

May 30, 2024  on Shopify

Really great help. So satisfy by Esther helping me. Thank you Esther

Trendy Lights

May 29, 2024  on Shopify

Works perfect! Love the widgets. They are friendly and kind, especially Tracy helped me a lot with my issues.

Patel Tea Packers

May 29, 2024  on Shopify

I had an excellent support experience. I got stuck at one point, but they quickly resolved my issue. Tiana and Nikita were incredibly helpful.

HayaHana

May 29, 2024  on Shopify

I am really grateful for your help Tiana. Thank you so much. you are really very helpful and patient despite my seemingly stupid questions. Thanks again TIANA.

MxLumina

May 29, 2024  on Shopify

Hana is really helpful in helping setting up the app.

byartmexbijoux

May 29, 2024  on Shopify

Bonsoir, j'ai désinstallé l'application, le 23 mai, ça fait 5 jours. Il doit y avoir un bugue car il y a toujours des avis ( 1 étoile) en dessous de certains produits. Je l'ai justement désinstallée à cause de cette étoile, qui fait que le produit n'a qu'une étoile donc pas un bon produit. Pourriez-vous me guider pour supprimer entièrement des étoiles en dessous de mes produits ? Merci par avance. Je ne souhaite pas forcément que cet avis soit publié, j'ai juste besoin d'aide pour retirer ces étoiles. réaction rapide de votre part et je vous en remercie

Chic Nest Co.

May 28, 2024  on Shopify

Great app, added so much to my store, and easy to set up, and the customer support is outstanding, in just a couple minutes Tracy and Toby helped me to fix something on my store's code, to make it even prettier and nice there. Great job folks, and thanks again Tracy.

Aesthetic Essential

May 28, 2024  on Shopify

Very good help desk! I have been helped by Esther, and I´m very happy with the service they provided.

Petter World

May 28, 2024  on Shopify

Their support staff is prompt and really quick. Special thanks to Hana for helping me with my issue. Really satisfied with the support

Dejavu Find

May 18, 2024  on Shopify

Hi this is me from dejavu find. i am using this air review application from last one year they have easy to use admin and friendly support team especially Emily is very kind. i think you should try it once.

Beauty chic 72

May 01, 2024  on Shopify

Je remercie Esther et le technicien Nikita d'avoir résolu mon problème d'intégration de Air product review, je recommande ce module et l'équipe qui intervient quand on a des soucis.

Authentic Products

May 01, 2024  on Shopify

زُلف

May 01, 2024  on Shopify

i just want to say that your customer support is awesome today i got a problem in your review box and tiana helped me solve that particular problem thanks tiana from avada.

Zen Touch

May 01, 2024  on Shopify

great app loved it

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