Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,099)

Overall rating

4.9

5

1,765
4

52
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

The Happy Headband Co

Jun 05, 2024 on Shopify

Hana and Toby helped me out with installing this app! Great customer service!

INVISHA

Jun 05, 2024 on Shopify

very helpfull thank you . all problem solve.

WWW.STIMLOVE.COM

Jun 05, 2024 on Shopify

Tiana and Toby the best!

Casa Linens Store

Jun 05, 2024 on Shopify

Inkedwolf

Jun 05, 2024 on Shopify

Great support. I was just setting things up and was stuck with the setup. Hana from chat support resolved the issue in minutes. Please keep up the great work and the solid support to users. Looking forward for growing together 3 cheers for HANA

Homebody Products

Jun 04, 2024 on Shopify

Audrey was so quick and precise. She helped me solve my problem and was very friendly. Great product for my Shopify store. Highly recommend!

Delicate Daisys Botanical Beauty

Jun 04, 2024 on Shopify

Lydia is amazing! She helped us so much with our shopify store. The service provided was above and beyond! Thank you, Lydia.

JAPNAM

Jun 04, 2024 on Shopify

Best App For Review And Best Instant Support....I have Some Tech Issue & Got Instant Support By "Audrey" & Got Solution Within 5 Minute...Thank's Air Review & Audrey...

Bliss Boxx

Jun 04, 2024 on Shopify

I recently had the pleasure of working with Tiana, and I cannot express enough how invaluable her assistance was. Tiana is a consummate professional who combines expertise with a genuine desire to help others.

Dignity Bio Labs

Jun 04, 2024 on Shopify

Good support. Very happy with the service.

Adorno de Astra

Jun 04, 2024 on Shopify

Great customer support that will help with anything needed. Hana was very kind and lend a helping hand. The app itself looks good.

MrFedda

Jun 03, 2024 on Shopify

Excellent experience with help from Tracy and Tony

My Store

Jun 03, 2024 on Shopify

Great app, support is just amazing, thanks William who helped me fixing some small stuff around my store code, :) appreciate you

DE LAASO

Jun 03, 2024 on Shopify

Good app, thank you emily

BuzBreeze

Jun 02, 2024 on Shopify

Thanks to Audrey. She was really helpful.

The Mama Haven

Jun 02, 2024 on Shopify

Big thanks to Lydia and William for helping me out and editing the ratings! Problems fixed. <3

LUNIA

Jun 02, 2024 on Shopify

Après avoir essayé plusieurs applications d'avis client je suis tombé sur celle ci qui est parfaite, j'ai eu du mal a trouvé comment faire un réglage comme je ne parle pas très bien anglais, j'ai utilisé le tchat pour avoir de l'aide et Emily à résolu mon problème en 2 minutes merci beaucoup a elle et au développeur pour cette appli qui même en version gratuite est complète

MAX MART

Jun 02, 2024 on Shopify

The customer support was amazing. Thanks to Audrey from AVADA for assisting me and helping me immediately. She fixed my problem in a second. Thank you

PIMA ART

Jun 01, 2024 on Shopify

I had a small problem with the view of the app and contacted the support and got help very quickly, thank you very much! Now it works

ICYRELIEF

Jun 01, 2024 on Shopify

Ich möchte den hervorragenden Support von Mia und dem Techniker Toby loben. Mia war freundlich und geduldig, verstand mein Problem sofort und gab klare Anweisungen. Toby kam prompt, war professionell und sehr höflich. Er löste das Problem effizient und gab nützliche Wartungstipps. Ihre Zusammenarbeit war nahtlos und zeigte exzellenten Kundenservice. Vielen Dank an Mia und Toby für ihre großartige Unterstützung!