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Customer reviews: Air Product Reviews App & UGC

Develop by Shopify

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,580)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

KleinSelect

Dec 22, 2025  on Shopify

Wirklich super App. ich bin ehrlich begeistert davon und der Support. der ist ja wirklich genial und antwortet dir sofort und hilft sogar bis man zum Ergebnis gekommen ist. Also ich kann es nur empfehlen..:-).

Ωmorfia Glow

Dec 22, 2025  on Shopify

Very easy to use and customize, a lot of fun to play around with and learn. Very happy to have a way for customers to have their voices heard! Their support team is support quick and friendly, Riley did a terrific job helping me! (literally took 3 minutes lol)

The Third Domain

Dec 21, 2025  on Shopify

awesome customer support, timely and highly efficient. great work Riley from Avada

Keyyah Jewellery

Dec 21, 2025  on Shopify

This app is very useful. I had a technical issue and Abby helped me out promptly. Wonderful product and service.

Viking King Trading Co

Dec 21, 2025  on Shopify

Riley was very helpful with helping me import, even going so far as to edit my file for me when i couldnt figure it out. Thank you Riley!!

Daisie's Tees

Dec 21, 2025  on Shopify

Great feedback, instant reactions, amazing for a free app. Thank you very much.

PickleGenes

Dec 20, 2025  on Shopify

Olivia is very supportive. I really appreciate her support.

EstiloÉlite

Dec 20, 2025  on Shopify

Doy 5 estrellas muy merecidas , la app funciona genial y lo mejor de todo es gratuita y te da todo lo que necesitas en una página, el soporte es muy rápido y efectivo. estoy muy contento, gracias.

pug&duck games

Dec 19, 2025  on Shopify

Hervorragender Support, sofortige Hilfe von Audrey! Danke!!

Vrumaira

Dec 19, 2025  on Shopify

Excellent experience. The support team is extremely responsive and genuinely helpful—especially HANA, who handled my queries with professionalism and speed. Whenever I faced an issue, it was resolved quickly, which is rare these days. The app works smoothly and truly delivers on what it promises. I highly recommend this app to anyone serious about growing their business.

FoxFinch

Dec 19, 2025  on Shopify

great app and user friendly.. Hana quickly helped me resolve my queries. looking forward to use and explore this app more

Piano Potato Toys

Dec 18, 2025  on Shopify

Great review app! It’s simple to set up and works well. When I had a question, customer support responded quickly and Olivia was very patient and professional. Really appreciate the help!

WEAR KAYO

Dec 18, 2025  on Shopify

Olivia from the Avada app support team was extremely helpful and professional. She resolved my issue quickly and provided clear guidance. Great support experience!

Koalaehub

Dec 18, 2025  on Shopify

The support team is really great; they help me as quickly as possible

Carbonpuls

Dec 18, 2025  on Shopify

Top

TrendsZia

Dec 18, 2025  on Shopify

Olivia given a very good support for me clear my problems

bravoshop

Dec 18, 2025  on Shopify

Avery专业、耐心,解答问题快。

Rove Leather

Dec 18, 2025  on Shopify

good customer service, avery and olivia helped me out good! A big thanks to their tech team as well

Peter Shop

Dec 18, 2025  on Shopify

Very Good Support, I faced the problem and Olivia from the support team came immediately, fixed all the issues in a matter of few minutes, All features are very good, I have tried a lot of review apps but i think this one is the best.

Dermally Singapore

Dec 16, 2025  on Shopify

The app is very useful for product reviews & it has a lot of options to play around. Olivia is also great at assisting my enquiries towards the app.

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