Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating

4.9

5

2,187
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Clarity Gum

Nov 17, 2025 on Shopify

Simple to use (even the free version), and amazing and quick customer service.

SMELLA

Nov 17, 2025 on Shopify

Excellent app and outstanding support. Arthur and Riley were extremely helpful and responsive.

Botani Bloom

Nov 17, 2025 on Shopify

My Store

Nov 17, 2025 on Shopify

Arthur was amazing! He helped me made my website and made the whole process super easy. Thank you so much!”

Hofficea

Nov 17, 2025 on Shopify

Absolutely outstanding app and support team! I rarely write reviews, but this app truly deserves it. Not only does it work flawlessly, but the support team is on another level. The representative who assisted me was incredibly professional, patient, and quick to resolve the issue. They even went into my theme, identified an old code conflict, and fixed everything perfectly. It’s honestly the best customer support experience I’ve had on Shopify. If you’re considering this app, don’t hesitate — just install it. You’ll be impressed.

Whiteseed Nutrition

Nov 17, 2025 on Shopify

my app was not working after support with Avery that quick response and very supportive , thank you

StyleOcean Limited

Nov 16, 2025 on Shopify

Great work

PWX

Nov 16, 2025 on Shopify

A little bit of a learning curve but Customer Support was available in less than a minute, and Olivia directed me exactly what I was looking for. I'm stoked to find this gem of an app. Awesome that it has CSS to customize too.

Niumax

Nov 16, 2025 on Shopify

10/10

Hofficea

Nov 16, 2025 on Shopify

There’s no better customer support than this. You should start using this app right away. Great job!

Bee Nature's Essence

Nov 15, 2025 on Shopify

jozfinity.com

Nov 15, 2025 on Shopify

Arthur was friendly and helpful! He guided me through the review app setup with patience and professionalism. Thanks to him, everything works perfectly now. I’m really grateful for his support!

Soul Pet

Nov 15, 2025 on Shopify

great, helpful review from hana

Novae

Nov 14, 2025 on Shopify

The Support team is solve issues really quick and very kind ty alot !

Radical Weavers

Nov 14, 2025 on Shopify

Great app so far, reached out to customer service for some assistance, and Avery & Ryan were quick and answered my question right away

Pretty Skin Cosmetics

Nov 14, 2025 on Shopify

So far so good. Their team is helpful, especially Olivia! :) Highly recommend this app!

Bowchika

Nov 14, 2025 on Shopify

Olivia helped us with the app configurations and overall a good support team. Great app.

Delore

Nov 14, 2025 on Shopify

The App is perfect and simple to use + their services is very good actually i was facing a small problem but Julie's fast response saved me I'm very satisfied <3

Hooshold

Nov 13, 2025 on Shopify

Such quick support!!! Avery walked me through everything and she addressed my issues (which was ME not understanding the set up process). Highly recommend this app! Excited to use it further.

Zarella

Nov 13, 2025 on Shopify

Great app and customer service is excellent! Jennie solved my issue in less than 5 mins :)