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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Magnolia Textile

Dec 26, 2024  on Shopify

Good product, good customer service.

Aussie Paws & Play

Dec 26, 2024  on Shopify

Melt’d Beauty

Dec 24, 2024  on Shopify

I was having an issue figuring out how to install the reviews app onto my online store. Before I had a chance to really panic, Hana came to the rescue, and resolved the issue so quickly, and effortlessly. And the review box looks great on my online store. Thank you so much Hana, you're amazing.

Gods House

Dec 24, 2024  on Shopify

Forever Wedding Essentials

Dec 24, 2024  on Shopify

The app is really user-friendly and intuitive. I ran into a little bump connecting the app to my store because of the Shopify settings, but I wrote a message to the support chat that popped up and Hana had it all connected and looking amazing in minutes. The support staff couldn't be faster or more helpful.

K Jewelry Accessories

Dec 24, 2024  on Shopify

Very nice - Sonny has been very kind to help me :)

Ecofills

Dec 24, 2024  on Shopify

quick and helpful for troubleshooting the app.

Ammuri Skincare

Dec 23, 2024  on Shopify

My experience with Air Product Reviews App & UGC has been outstanding! This app has significantly enhanced my ability to gather and showcase customer reviews, making my products more appealing to potential buyers. The interface is user-friendly and the features are robust, providing everything I need to manage reviews effectively. A special thank you to Hana, who has been incredibly supportive and responsive. Her expertise and dedication ensured that all my questions were answered promptly and thoroughly. Hana's assistance has been invaluable, and I truly appreciate her commitment to providing excellent customer service. Overall, I highly recommend Air Product Reviews App & UGC to anyone looking to improve their product reviews and customer engagement. Thank you, Hana, and the entire team for an exceptional experience!

SPINGHAR

Dec 22, 2024  on Shopify

Fantastic Review App! The Air Product Review app is a game-changer for my store! It's easy to use, highly customize, and enhances customer trust. The live support is exceptional, with quick responses—special thanks to Hanna for her great help! AVATAR also offers amazing tools like Email Marketing, PDF invoicing, and SRO apps. Highly recommend their products and team!

okeli lights

Dec 22, 2024  on Shopify

I encountered some problems during use. Thanks to Hana for appearing in time and helping me solve the problem quickly

Kakkoe.com

Dec 21, 2024  on Shopify

Great customer support. Audrey was awesome and so quick to help set things up !

Luminescent Candle Co

Dec 21, 2024  on Shopify

Thank you Hana for your excellent and professional help.

Luxuriant Glow

Dec 21, 2024  on Shopify

Damian provided excellent support through the Review App! I was having trouble importing files that wouldn’t go through, and Damian quickly identified and resolved the issue. Their clear communication and expertise made the process seamless. Highly recommend both the app and Damian’s fantastic assistance!

Artdor

Dec 20, 2024  on Shopify

Thank you very much for Audrey and Maison's help, which was handled quickly and perfectly resolved the issue

BG Mart

Dec 20, 2024  on Shopify

IT ALLOWS YOU TO IMPORT UNLIMITED REVIEWS FROM AMAZON AND ALIEXPRESS WHICH IS THE BEST THING AND THE CUSTOMER SUPPORT OF HANA AND ANDREW IS THE BEST LIKE THEY JUST RESPOND IN SECONDS AND SOLVE EACH AND EVERY PROBLEM YOU ARE FACING. THERE ARE ALWAYS THERE TO HELP YOU!!

Mijn winkel

Dec 20, 2024  on Shopify

hana, did help me to install all the options, and where i can put the apps in my template. thanx hana for everything, you did save me a lot of time

MK Classic

Dec 20, 2024  on Shopify

Jade is the best

Nomea

Dec 19, 2024  on Shopify

Easy setup, easy to use, beautiful design, and the custumer service with AUDREY is wonderful, Audrey is soooo friendly and professional, she can help for for everything you need, she is a QUEEN !!!!!

collaresypulseras.com

Dec 19, 2024  on Shopify

El servicio al cliente es muy rápido y efectivo arreglando un problema que tenía con el logo de la tienda. Un placer trabajar con ellos

BrightCHAMPS

Dec 19, 2024  on Shopify

Customer Support is impressive. Sonny was very helpful.

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