Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,103)

Overall rating

4.9

5

1,765
4

52
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

US Boot

Jun 17, 2024 on Shopify

Tranquilfly

Jun 17, 2024 on Shopify

Very attentive and fast, thank you Tiana for the support

Wave Vinyl Speaker

Jun 17, 2024 on Shopify

This application is commendable for its: - Good pricing - Dedicated customer support - Aesthetically pleasing store display 5 star

Tablovas

Jun 16, 2024 on Shopify

Great service

Arte Tolentino

Jun 16, 2024 on Shopify

Me encanta la atención al cliente que me brindó Lydia de esta aplicación. Además todo funciona de maravilla. Muchas gracias!

Hailey Rose

Jun 16, 2024 on Shopify

Hana is the best! She helped me so much, and I did it thanks to her assistance. I was having some difficulties using the app, but Hana guided me through it with ease. You're the best, Hana! Thank you!

BrideGlam

Jun 16, 2024 on Shopify

Very good support Team, thank you always for helping me.

oooluna

Jun 16, 2024 on Shopify

HANA helped me a lot, so thank you so much

Sparkling Beauty™

Jun 16, 2024 on Shopify

Purchased for my daughter's birthday and she is absolutely in love!

La Ellore

Jun 16, 2024 on Shopify

Thanks to Tiana's quick assistance, my issue was resolved in no time.

Bedroom Essentials

Jun 15, 2024 on Shopify

audrey is helpful give her paid vacation time

Auto Parts

Jun 15, 2024 on Shopify

This Is best option To increase sales in the united state marketplace I have apply since 2021 But know I have hit 3K$ in a single month Thanks to support For Grow Bussiness

Pure Serenity DBA

Jun 15, 2024 on Shopify

Hana did a great job with supporting me on my set up and review import. Walked me through process step by step. The reply to my chat request was fast.

NeishasHaven

Jun 15, 2024 on Shopify

This app is really great. Everything can be done with so much ease. The support team is wonder. They are so prompt and so ready to help. A special thanks to Hana and Toby for helping me with the problems that I was facing. Thank you Hana and Toby for being so wonderful.

boBs Store

Jun 15, 2024 on Shopify

good costumer service

Samar Chic

Jun 15, 2024 on Shopify

I've been using this app for some time now and I'm very satisfied. The interface is intuitive and user-friendly. What impressed me the most was the speed of the support team's responses. Whenever I had a question or issue, they replied promptly and were incredibly helpful. Their professionalism and efficiency enhance the overall user experience. I highly recommend this app!

BluMilo

Jun 15, 2024 on Shopify

Great application, with wonderful and responsive support team ( thank you so much Hana :) )

Raa Moonshine Shop

Jun 15, 2024 on Shopify

super support by Tiana! =)

My Garage Hero

Jun 15, 2024 on Shopify

Audrey is the best! She went above and beyond to help me set up and fix some bugs. Great service. Highly recommend!

revivl.

Jun 14, 2024 on Shopify

Lydia provided stellar customer service and resolved my issue quickly.