Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,103)

Overall rating

4.9

5

1,765
4

52
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Bellevixa

Jun 20, 2024 on Shopify

The app is great. It is much better than other review apps that I have tried, and it contains many more features such as importing from Amazon, and it allows for greater customization. They also have really good support, and there is even a live chat. I received help from Audrey in the live chat, and she helped me with the issue I was having within a few minutes. I would recommend this app to anyone wanting to add reviews to their store.

Giftogram By Samana

Jun 20, 2024 on Shopify

Great customer service. Specially their representative Kevin resolved my issue promptly. I really appreciate. 10/10

Magaya

Jun 20, 2024 on Shopify

Woowwww The best App ,,Hana Thank you for your Suport

The Smart Shoppee

Jun 19, 2024 on Shopify

Fancyfyn

Jun 19, 2024 on Shopify

it is very nice app for reviews

Come Moon

Jun 19, 2024 on Shopify

Questa App è perfetta per le recensioni

Sweet Home World

Jun 18, 2024 on Shopify

MovieMania

Jun 18, 2024 on Shopify

Lydia was awesome, very smart human. She knew exactly what to do with each of my issues.

Fly Bijoux

Jun 18, 2024 on Shopify

This app is very helpful and their support is unbelievable. I recently installed the app on my Shopify store and ran into an issue with uploading CSV files. Thankfully, their support team was exceptional. I contacted them for help, and they replied within seconds. They swiftly resolved my issue and even completed the entire setup on my behalf within minutes. I didn't expect such efficient and helpful customer support. Avada Air Reviews truly exceeded my expectations and made the process incredibly easy. Highly recommend this app for its outstanding support!

PetArt101

Jun 18, 2024 on Shopify

very good support team. i met a little problem when I use this app, the support team responded me in 1 minute and resolved my problem eventually. worth a 5 starts

Ori

Jun 18, 2024 on Shopify

thanks Hana :)))))

WE8THIS™

Jun 18, 2024 on Shopify

We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether. Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.

Belle Céleste

Jun 18, 2024 on Shopify

Audrey

Rukh Collections

Jun 18, 2024 on Shopify

I was stuck at something and a quick help from Kevin solved the issue in no time. Great work.

Monitoren.shop

Jun 18, 2024 on Shopify

great help, all my questions were answered and the problem was resolved quickly

Velvete

Jun 18, 2024 on Shopify

becouse Mia is the best.

PrivacyPlus™

Jun 17, 2024 on Shopify

The software is free and works great. Also the support team is incredible. Thank you Hana

TheEpicBazzar

Jun 17, 2024 on Shopify

good application superb chatsupport

The Urban Things

Jun 17, 2024 on Shopify

the app I was looking for months.. super satisfied with the support and my free plan .. NOTE : If you are starting out just INSTALL this app without using any other app.

Blumin

Jun 17, 2024 on Shopify

I had a small issue with how my reviews looked. I messaged the chat and Audrey was quick to respond. She understood my issue and immediately let her team know. In few minutes, it was resolved with proof! Customer support was smooth, easy, and helpful. Thank you guys so much, and for Anivia for fixing my issue!