Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,781)

Overall rating

4.9

5

1,456
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

The Little Treasure Heaven

Apr 09, 2024 on Shopify

great and fast customer support! Thank you Hana!

MiDexpress

Apr 09, 2024 on Shopify

Hana

Black Siemens Decor

Apr 09, 2024 on Shopify

Very quick advisor helps!

Pita Store

Apr 09, 2024 on Shopify

Super good and fast

Dreamea

Apr 09, 2024 on Shopify

Great App and Hana is really fast on helping the issues one can face. Great staff to help out.

I Tried It

Apr 08, 2024 on Shopify

Tracy was extremely helpful on the chat.

Senya

Apr 08, 2024 on Shopify

A good app, the best in my opinion. The technical support is very helpful, and they help a lot to solve any doubts you may have.

Gadget Rover

Apr 08, 2024 on Shopify

Great Customer Support From Technician Nolan and Anivia

SLAY KULTURE

Apr 08, 2024 on Shopify

great app..great support staff specially hana and toby.. will use all the apps build by them..just because of the kind of customer service they provide.

Peraan

Apr 08, 2024 on Shopify

Shape Panda

Apr 08, 2024 on Shopify

Great support from one of your executive Esther when i got stuck while uploading a file. Response time was excellent. Well done.

Rapture Works

Apr 08, 2024 on Shopify

outstanding customer service

Zenartbliss

Apr 08, 2024 on Shopify

I approach Lydia for help with a tiny technical issue I'm having, and she responds much faster than I anticipated. The issue is resolved in a matter of minutes. Thank you. suggested to proprietors of small shops...

Agily

Apr 07, 2024 on Shopify

Best review app on shopify. I tried alternatives and this has been by far the best. Not only that, their support is amazing. I had some questions and Hana and Toby resolved all issues immediately. A big thank you to the team!

CartBuzzed

Apr 07, 2024 on Shopify

Good app and good service, you get support 24/7 which is really good. Vietnamese-made, where y'all can find the best pho in the world. Big shout out to Hana and other team members for fast support.

Beauty In You Singapore

Apr 07, 2024 on Shopify

Each time I face a minor issue or inconvenience, their helpdesk seems to reply at almost any time of the day. Their customer support, Hana is especially helpful. Thank you so much for making it such a breeze to use this app :)

International Outfits

Apr 07, 2024 on Shopify

great support. thanks, hana for the help

e-autotool

Apr 07, 2024 on Shopify

Very good app, works great and customer service is great

Rock n' Air Studio

Apr 07, 2024 on Shopify

A great reviews app with a fully-functional free version. When I needed help, Sunny was quick to respond and helped figure everything out. Great support.

Velvetora

Apr 07, 2024 on Shopify

good application