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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

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Reviews (2,103)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

My Store

Jul 05, 2024  on Shopify

Application incroyable avec énormément de fonctionnalités même dans le forfait gratuit, service client au top qui répond directement et surtout Lydia qui m'as beaucoup aidé.

chicygirl

Jul 05, 2024  on Shopify

great app and great customer support by "hana" very fast and very helpful

Mr.Tech.Dazzler

Jul 05, 2024  on Shopify

napieknewlosy.pl

Jul 04, 2024  on Shopify

The app is very easy to set-up and offers a vide range of options for a very reasonable price. Works great! We had a couple of questions regarding set-up and Lydia and Nikita were very helpful in answering everything and making sure everything was set up correctly :)

myfirstdrone.shop

Jul 04, 2024  on Shopify

Sehr gute app und der support ist spitze! Danke an Tiana für die schnelle hilfe!

NOWIZE

Jul 04, 2024  on Shopify

your team working is very good and i realyy impressed and problem solwing.

SGTraders

Jul 04, 2024  on Shopify

Great customer support, Hana and Tony helped me in some issues.

Brushease

Jul 04, 2024  on Shopify

Tiana was amazing. 5/5 service

Universal COD

Jul 04, 2024  on Shopify

Aplicación muy útil y fácil de usar. El soporte diría que es de lo mejor, súper rápidos en contestar. En mi caso ha sido Tiana quien me ha ayudado en todo

Focus Custom

Jul 04, 2024  on Shopify

Audrey and William are very good

Pastel iBoutique

Jul 03, 2024  on Shopify

HANNA From Avada customer service was GREAT FAST and EFFECTIVE! HIGHLY RECOMMENDED!

Steameow

Jul 03, 2024  on Shopify

Thank you, Hana, for your invaluable assistance!

US Style Inc.

Jul 03, 2024  on Shopify

great support by Hana.

LILLI

Jul 03, 2024  on Shopify

great service and good app

TehoMart

Jul 03, 2024  on Shopify

Been using tis product and i can say that its amazing, had some issues for couple of products but their support team is really good and always their to support us !!!

Seukin

Jul 03, 2024  on Shopify

Thanks Mia for the help

Teememes

Jul 03, 2024  on Shopify

Love the app, and fantastic and quick support from Hana. I definitely recommend it§

Amargina

Jul 02, 2024  on Shopify

Awesome and quick support from Audrey! :)

SomethingMinty

Jul 02, 2024  on Shopify

I am very satisfied with everything it provides. It is easy to set up and the customer service is even better!

USBlueskyclothingco

Jul 02, 2024  on Shopify

Great app! Their customer support is always prompt and willing to help in any shape or form.

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