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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,103)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Iluminar Skin

Jul 10, 2024  on Shopify

Quick and efficient support on issues I was having. Hana was a great help! Highly recommend this app for anyone wanting to showcase reviews on their site!

PureStride

Jul 10, 2024  on Shopify

Great app, very easy to set up and the support Audrey & Tony were very helpful and was able to fullfill my issues

CosmeticBanck

Jul 10, 2024  on Shopify

Quiero expresar mi más sincero agradecimiento a Lydia y Doris. Su ayuda ha sido fundamental para resolver mis problemas, y no solo han demostrado ser extremadamente competentes en su trabajo, sino que también han sido un verdadero encanto en todo momento. ¡Gracias por todo!

IceMochaLatteBud

Jul 09, 2024  on Shopify

Loved the customer service experience. Lydia was quick with the answers I required about the app. Thank you so much!

KynexKitchen

Jul 09, 2024  on Shopify

Audrey provided excellent support and made my experience seamless. Highly recommend!

Fannax

Jul 09, 2024  on Shopify

Amazing and efficient support from team member Tiana. Excellent app. It deserves the 5 stars.

Getdropnshop

Jul 08, 2024  on Shopify

Support is great, especially pamela is very friendly and fast

WarriorPlunge.com

Jul 08, 2024  on Shopify

Heard a lot about this app and finally got a chance to use it with my store, and the support team was extremely helpful even when the troubleshooting did not really concern them! This is a HUGE plus for me! Thank you Cheryl !

EropsisPix

Jul 08, 2024  on Shopify

I liked your application very much, but I had a problem with the language support because Turkish is not a widely used language and of course it is natural to have such problems. However, this was not a problem for me because your colleague Kevin helped me solve my problem in a very professional manner, thank you very much again :))

Mana Farms

Jul 08, 2024  on Shopify

So far we have been having a great time with Air. We ran into a small problem importing reviews with German characters like "ü" and contacted support. Kevin solved the problem was solved within 10 minutes. Great team, and well designed product.

TheWavesVinylTR

Jul 08, 2024  on Shopify

thanks Hana!

Tales & Treats

Jul 07, 2024  on Shopify

I had a couple of queries and Hanna helped me swiftly - she was brilliant. Nothing too much trouble, very friendly and helpful. Thank you so much!

Glitz Glitters

Jul 07, 2024  on Shopify

BODHI SOURCE

Jul 07, 2024  on Shopify

It is relatively easy to manage reviews, and even the free subscription has many features. Support is relatively timely

Solunum Fit

Jul 07, 2024  on Shopify

Harika uygulama, harika çalışanlar. Harika yardımların için teşekkür ederim Charles.

Earths Alchemy Oils

Jul 07, 2024  on Shopify

The support was quick and easy, i had a very silly question and was answered with grace and kindness highly recommend

ecomify

Jul 07, 2024  on Shopify

'Audrey' from avada helped me a lot thank u

BarkLover

Jul 06, 2024  on Shopify

Very easy to use and great support

Melanated Moxie

Jul 06, 2024  on Shopify

Prakash and others on the support team were very dedicated to helping resolve concerns, just starting out but hopefully i have reviews at some point to where the upgraded subscription is conducive to my business needs, at start it seems like a great app

POSH PICKSS

Jul 06, 2024  on Shopify

This app is very helpful to gain valuable reviews which in turn will help the store owner to boost sales.

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