Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,580)

Overall rating

4.9

5

2,327
4

67
3

5
2

2
1

13

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Shoe Place Kisii

Oct 24, 2024 on Shopify

The responses are quick and they help you out with exactly what you require;thank you Hana, its a 10 for me

Rubz

Oct 24, 2024 on Shopify

support is very much appreciated.

Convariedad

Oct 24, 2024 on Shopify

Excelente experiencia en la aplicación, tuve el agrado de conocer a Audrey. una gran persona que me ayudo mucho y se dedico amablemente a explicarme todo paso a paso. PERSONAS ASI SON LAS QUE SUMAN! Y DAN UNA EXCELENTE SATISFACCION! 5 ESTRELLAS ES POCO.

Gems

Oct 23, 2024 on Shopify

Support is great, very fast, really trying to help you, kind, and working hard. I recommend this app

Boss Visions

Oct 23, 2024 on Shopify

Avada was so helpful! Thank you

Gemstonegala

Oct 23, 2024 on Shopify

GREAT APP AND GREAT CUSTOMER SERVICE.

DigitalDomain

Oct 23, 2024 on Shopify

Jade has been a tremendous help to me. Her support and advice have guided me trough tough times, and I truly appreciate her kindness and insight

Dog Moda

Oct 23, 2024 on Shopify

Great app thanks Abby for the great help

Casa Cotton - спално бельо

Oct 23, 2024 on Shopify

VEry good app, and very good support if you need it for something. Thanks

DynamiX

Oct 23, 2024 on Shopify

Perfect Support and Quick reply Staying with the case to the end I love it

Lamlingo

Oct 22, 2024 on Shopify

Cirena

Oct 22, 2024 on Shopify

Everything good! Thanks Audrey

KaoLife

Oct 22, 2024 on Shopify

Sonny very helpful, thank you!

Vistella

Oct 22, 2024 on Shopify

Alyssa helped me resolve my issues with displaying reviews on my website. Very professional and quick.

Artessia

Oct 22, 2024 on Shopify

Abby's customer support was absolutely amazing! She's fast, polite and find a solution very quickly.

Mad Monkey

Oct 22, 2024 on Shopify

The Air Product Reviews App & UGC is excellent! It’s incredibly easy to use and has significantly boosted the trust factor on my Shopify store. The customer support is outstanding—available instantly whenever I need help, which has made setup and troubleshooting a breeze. The app’s seamless integration for collecting and displaying reviews, along with user-generated content, has really helped engage our customers. Highly recommended for anyone looking to improve social proof and sales conversion!

MULTI MART BAZAAR

Oct 21, 2024 on Shopify

I appreciate the service and i am glad i have chosen the air product review app for my store. thank you

Idea Mountain

Oct 21, 2024 on Shopify

simple to use, AND they have a very active support chat system. I got great help from a number of their people, especially Jasmine and Toby. you can do a good amount of customization, even with just the basic version. I can see how this can be used more on my site.

Joy Kids

Oct 21, 2024 on Shopify

They help me immediately in every matter, so I would like to thank the whole team, especially Jade.

Roses del fuego

Oct 21, 2024 on Shopify

The modules were unpublished due to an unknown/ maybe theme related issue, but Jasmine came to the rescue in less than 5 minutes!