Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,580)

Overall rating

4.9

5

2,327
4

67
3

5
2

2
1

13

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

URBN KING

Dec 28, 2025 on Shopify

Great customer support, Avery the online rep helped out promptly.

AMPMsis – Handwoven Wayuu bags & accessories from Colombia

Dec 28, 2025 on Shopify

Amazing experience and support. As a new merchant, truly appreaciate the guidance and support with Air Product.

Ventrez Look

Dec 27, 2025 on Shopify

Too Good APP, SUPER HELPFUL FOR ME EVERYTIME I STUCK WITH ANY PROBLEM THEY HELP ME TO SOLVE MY EVERY ISSUES

HUHOLE

Dec 27, 2025 on Shopify

Very good!

BUY ABROAD NOW

Dec 27, 2025 on Shopify

Aplicativo incrivel e um atendimento perfeito e dedicado as demandas. Super recomendo você que precisa de um aplicativo simples, rápido e objetivo. O atendimento da ( LIZ ) e dos outros atendentes são incriveis e muito rápido. Por tanto você que precisa de um app completo baixe agora mesmo. Todas as dúvidas são retiradas no mesmo momento e as soluções ainda mais rápida e super eficaz. Não perca tempo com outros App. Merci beacoup, AVADA e todos os atendentes!! Amazing app and perfect, dedicated customer service. I highly recommend it if you need a simple, fast, and straightforward app. The service from (LIZ) and the other agents is incredible and very fast. So, if you need a complete app, download it now. All questions are answered instantly, and the solutions are even faster and super effective. Don't waste time with other apps. Thank you very much, AVADA, and all the agents!!

Treendy Retail

Dec 26, 2025 on Shopify

"hana" give me best service and guide me in the good way to solve my issues

Brainelements

Dec 26, 2025 on Shopify

Excellente app et très bon support, très réactif

Chë

Dec 26, 2025 on Shopify

great customer service!

SlipNix

Dec 26, 2025 on Shopify

Great app with customer service.

shiwojia

Dec 25, 2025 on Shopify

The app is excellent, and the customer service is very helpful. We look forward to new features being added so our store can sell even better.

Serrano Markt

Dec 25, 2025 on Shopify

I am grateful for Abby's support.

Veralix

Dec 25, 2025 on Shopify

Goede ervaring, Snel reactie en makkelijk om te begrijpen met de fotos en pijltjes. Dankjewel Hana

Sanskari Swag

Dec 25, 2025 on Shopify

Amazing app and specially the support team. Jade is very quick & smart, helped me save time.

WaveyWares®

Dec 24, 2025 on Shopify

Hana was very helpful with my customer service request.

Miri Art

Dec 24, 2025 on Shopify

Ik was fantastisch geholpen door Ethan !

Plushy Pals

Dec 24, 2025 on Shopify

The review system is great for my site, the style fits in well with the page. Customer support are also great, I hadn’t set up the email requests properly and they talked me through what I had to do, very helpful and polite.

Vaibhav Dhadda Jewelry

Dec 23, 2025 on Shopify

The earrings I purchased are stunning! They’re not only beautiful but also incredibly comfortable to wear all day long. I've received so many compliments each time I wear them.

S I C O R A

Dec 23, 2025 on Shopify

Good customer service!

Roop by Rania

Dec 23, 2025 on Shopify

Lovely App, has all features that i need, and the team is so prompt is resolving queries- Jade you're a star. thank you.

Nighat Ahmad Official

Dec 23, 2025 on Shopify

had an awesome experience till now with Air Product App, be it in terms of User Interface or custumer support, which is very quickk and easy. Must have!