Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,095)

Overall rating

4.9

5

1,758
4

52
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

FlowerAdvisor

Jul 04, 2025 on Shopify

so helpful, thank u Hana

OpenAirSupplyCo

Jul 04, 2025 on Shopify

Highly recommend! I had a few questions and they answered within minutes.They are so helpful with anything you need :)

Short & Sweeter Collective

Jul 04, 2025 on Shopify

Riley and William were so helpful and patient. I had a few things to change and customise and everything was done so quickly and easily. Highly recommend reaching out if you have anything to ask them, it will get solved!

Peridot Park Jewelry

Jul 03, 2025 on Shopify

Once I learned what a widget is, the setup was pretty straight forward. I received A LOT of help from their tech support. I was in software technical support for a few years, and I know how difficult it is. Special shout out to Sonny; great job!

SUSHYAM

Jul 02, 2025 on Shopify

great app. and great assistance support. i had issues with enabling the app but Hana helped through the entire process.

The Grizzly Bearing Co.

Jul 02, 2025 on Shopify

SweetiHook

Jul 02, 2025 on Shopify

sehr sehr nettes team und coole app danke

All Day Pretty

Jul 02, 2025 on Shopify

The support team is amazing , always available and so prompt to help. Today I had the best experience with Sonny today. I am very pleased with Air Reviews and its apps. Thanks Sonny!

Boutique Wear RENN

Jul 01, 2025 on Shopify

great customer service Hana was super helpful!

De Blinkie

Jul 01, 2025 on Shopify

Easy to use and the support team is super responsive. Works perfectly on my store!

Maxfase

Jul 01, 2025 on Shopify

Shop Kimba

Jul 01, 2025 on Shopify

Felicity was very prompt and helpful to fix an issue I was having. Thank you!

Avorello

Jul 01, 2025 on Shopify

best support team #Sonny #Hana <3

Cilantro Machine Washable Rugs

Jun 30, 2025 on Shopify

Great platform and amazing customer service! Highly recommend. Sonny and April were both super helpful and pleasant to work with. Quick response time and knowledgable.

Kindspark

Jun 30, 2025 on Shopify

Charles was super helpful and knowledgeable. The overall tool was easy to understand and with the CS's support, it really makes the website a lot more professional and attractive.

Tiny Trails

Jun 30, 2025 on Shopify

amazing service by customer care..they resolved my issue within time

Hooomza

Jun 29, 2025 on Shopify

super

Pleasures and Sins

Jun 28, 2025 on Shopify

Amazing help from Jasmine. She was fantastic, helped me with the coding on my website. Thank you Jasmine for all of your help. 5 star service.

JFM Maternity Activewear

Jun 28, 2025 on Shopify

Great app and great help from the support team. Sonny and Mirra were very king guiding me through the set up in my website. The app is very easy to use and has many valuable tools to help increase conversion rates.

Hepals

Jun 28, 2025 on Shopify

The app works smoothly and does exactly what it promises. What impressed me the most was the support team — they are incredibly helpful, fast, and genuinely care about solving your issue. I had trouble importing reviews in Turkish, and they went the extra mile to make it work perfectly. Highly recommend it to anyone looking for a solid and well-supported review app!