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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

La Ellore

Jun 16, 2024  on Shopify

Thanks to Tiana's quick assistance, my issue was resolved in no time.

Bedroom Essentials

Jun 15, 2024  on Shopify

audrey is helpful give her paid vacation time

Auto Parts

Jun 15, 2024  on Shopify

This Is best option To increase sales in the united state marketplace I have apply since 2021 But know I have hit 3K$ in a single month Thanks to support For Grow Bussiness

Pure Serenity DBA

Jun 15, 2024  on Shopify

Hana did a great job with supporting me on my set up and review import. Walked me through process step by step. The reply to my chat request was fast.

NeishasHaven

Jun 15, 2024  on Shopify

This app is really great. Everything can be done with so much ease. The support team is wonder. They are so prompt and so ready to help. A special thanks to Hana and Toby for helping me with the problems that I was facing. Thank you Hana and Toby for being so wonderful.

boBs Store

Jun 15, 2024  on Shopify

good costumer service

Samar Chic

Jun 15, 2024  on Shopify

I've been using this app for some time now and I'm very satisfied. The interface is intuitive and user-friendly. What impressed me the most was the speed of the support team's responses. Whenever I had a question or issue, they replied promptly and were incredibly helpful. Their professionalism and efficiency enhance the overall user experience. I highly recommend this app!

BluMilo

Jun 15, 2024  on Shopify

Great application, with wonderful and responsive support team ( thank you so much Hana :) )

Raa Moonshine Shop

Jun 15, 2024  on Shopify

super support by Tiana! =)

My Garage Hero

Jun 15, 2024  on Shopify

Audrey is the best! She went above and beyond to help me set up and fix some bugs. Great service. Highly recommend!

revivl.

Jun 14, 2024  on Shopify

Lydia provided stellar customer service and resolved my issue quickly.

FlexiHairStyle

Jun 14, 2024  on Shopify

perfetta, molto disponibile e professionale

Earth Ball Türkiye

Jun 14, 2024  on Shopify

Audrey'e teşekkür ederim çok ilgili bir müşteri temsilcisi çok cana yakın.

womek store

Jun 14, 2024  on Shopify

Hi dear avada team I am very happy to share my experience with your team There is I am facing some issues yesterday. In that situation I contacted to Rosie and anivia thanks lot both you and your organisation Keep it up,

Patch Cords Online

Jun 13, 2024  on Shopify

Had an issue with review stars displaying properly, Hana fixed it within minutes

Portababe™️

Jun 13, 2024  on Shopify

Exceptional 10/10 customer service experience! Lydia and Tiana were friendly, knowledgeable, and efficient. They addressed my concerns promptly and went above and beyond to ensure my satisfaction. Overall, a fantastic experience! Thank you Lydia and Tiana!

Holy Shirt On Fire

Jun 13, 2024  on Shopify

Judy sin duda me ayudó de una manera rápida, efectiva y amable.

DR. RUBA ORGANICS 11728334 CANADA INC.

Jun 12, 2024  on Shopify

Hi, I installed this app for reviews on my store and I had some technical problems , then I contacted the support system and it was very helpful, thank you Tiana for your help and support.

vinilaroom

Jun 12, 2024  on Shopify

Atencion al cliente exccelente

Leaky Pipe

Jun 12, 2024  on Shopify

Really good - Hana was excellent in resolving our issue quickly

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