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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Love Melbourne Leathers

Jun 22, 2024  on Shopify

I was stuck with few setting issues and errors, and Hana was there on chat. she really helped me quickly and solved the issue immediately. Toby from back end developer team was quick to resolve theme related issue. This app will surely add credibility to my store and business. Thanks to both Hana and Toby.

zoozen

Jun 22, 2024  on Shopify

la consiglio perchè offre molta disponibilità e, parlando con i suoi collaboratori (in particolare Mia), mi sono sentito aiutato nei migliori dei modi

PlateVanish

Jun 22, 2024  on Shopify

Emily was very helpful in fixing an issue where my reviews weren't visible because the text was the same color as the background and I was having issues trying to figure out how to solve this as it's not a direct option in the app!

Timeless Eyewear

Jun 21, 2024  on Shopify

very good and fast help

zaviha

Jun 21, 2024  on Shopify

I installed this app as it had Free plan available though but exceptionally very good user interface to manage all the things and there one place i was stuck but there support Hana Mia and Toby solved it for me within minutes A good app I must say.

Breeze Buddy

Jun 21, 2024  on Shopify

Hana was incredibly helpful in assisting me with my recent issue. She took the time to thoroughly understand the problem, asked thoughtful clarifying questions, and provided a well-reasoned and detailed solution. Hana's expertise, patience, and commitment to ensuring I was satisfied with the outcome were greatly appreciated. I'm very grateful for the support she provided - it made a real difference in helping me resolve my challenge

DAILYUSE-STORE

Jun 21, 2024  on Shopify

iv had a problem that the review box not showing in the website Kevin form helpdesk solve the problem in short time many thanks to you Kevin

Desiri Couture

Jun 21, 2024  on Shopify

The app saved me from looking lost out there with no reviews. I found the support staff very friendly and easy to contact especially Kevin. Thank you

Primeshopz

Jun 21, 2024  on Shopify

Mia helped me solving and getting good reviews to look good on website, is look amazing.

All Sale

Jun 21, 2024  on Shopify

this is the best review app ever i used and kevin was very polite,helpful,kind the best suppurt ever.

My Store

Jun 20, 2024  on Shopify

Great customer service by Audrey. She understood my problem and solved it on my behalf. Thank you

Bellevixa

Jun 20, 2024  on Shopify

The app is great. It is much better than other review apps that I have tried, and it contains many more features such as importing from Amazon, and it allows for greater customization. They also have really good support, and there is even a live chat. I received help from Audrey in the live chat, and she helped me with the issue I was having within a few minutes. I would recommend this app to anyone wanting to add reviews to their store.

Giftogram By Samana

Jun 20, 2024  on Shopify

Great customer service. Specially their representative Kevin resolved my issue promptly. I really appreciate. 10/10

Magaya

Jun 20, 2024  on Shopify

Woowwww The best App ,,Hana Thank you for your Suport

The Smart Shoppee

Jun 19, 2024  on Shopify

Fancyfyn

Jun 19, 2024  on Shopify

it is very nice app for reviews

Come Moon

Jun 19, 2024  on Shopify

Questa App è perfetta per le recensioni

Sweet Home World

Jun 18, 2024  on Shopify

MovieMania

Jun 18, 2024  on Shopify

Lydia was awesome, very smart human. She knew exactly what to do with each of my issues.

Fly Bijoux

Jun 18, 2024  on Shopify

This app is very helpful and their support is unbelievable. I recently installed the app on my Shopify store and ran into an issue with uploading CSV files. Thankfully, their support team was exceptional. I contacted them for help, and they replied within seconds. They swiftly resolved my issue and even completed the entire setup on my behalf within minutes. I didn't expect such efficient and helpful customer support. Avada Air Reviews truly exceeded my expectations and made the process incredibly easy. Highly recommend this app for its outstanding support!

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