Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating

4.9

5

1,456
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Aluxeva

Jun 24, 2024 on Shopify

Nice app. I just knew it and became one of my favorites I had a problem and contacted support and Ms.Hana helped me quickly. I recommend this app

denshi-kiki

Jun 24, 2024 on Shopify

It functions well, but has a few minor glitches. Hana, the customer service representative, was great in helping me resolve them.

Drop A Gear

Jun 24, 2024 on Shopify

Very good customer service. Recommend.

Dolce Lana

Jun 24, 2024 on Shopify

a beautiful and useful application helped the employees a lot, especially Tiana ❤️

NEF TECHNOLOGIES

Jun 24, 2024 on Shopify

It was really easy and straightforward to install, got it up and running in 30 mins. Reached out to support and Audrey did a great job resolving my issue within minutes!

Xpress Shoppe

Jun 24, 2024 on Shopify

I am nothing but completely satisfied with the Air Product Reviews app. I found all the important features in this app. On top of this, it is very easy to use. But what I liked the most about this app is its support. The customer team has been prompt to date with my queries and takes care of my requests. The support team members Mia and Tiana have helped me fix an issue (I've been frustrated with this issue until I got in touch with them) with displaying my reviews in just a few minutes and I can't thank them enough. Kudos to you guys and definitely a great app for all the Shopify stores.

TeknoHome

Jun 24, 2024 on Shopify

I enjoy using the application. Customer support is also very nice. I ran into a problem today and Hana helped me a lot to solve it

Animal Soul

Jun 24, 2024 on Shopify

Hana is the best manager! Top app, I recommend it!

Shellora

Jun 24, 2024 on Shopify

Air products is an amazing app definetly worth the time. Especially because of the amazing customer service. Hana from avada didn't fail to help me but went above and beyond to make sure everything on my store run smoothly. Because of Hana i give this app 5 stars

LumVision

Jun 24, 2024 on Shopify

A really great app. Because there are so many free features and the support from Hana and Maison is so good, I give the app 5 out of 5 stars. :)

BARE Picks

Jun 24, 2024 on Shopify

Easier to use compared to the other review app. Video guide how to set up was really easy for me. Chat service was very helpful. Hana helped me to solve the error right away. Thanks!

DROPZS

Jun 24, 2024 on Shopify

this app is really good easy to setup and their support advisers are also doing great specially Hana

Jeweroy

Jun 23, 2024 on Shopify

Realy it is the best App for importing reviews, and the best of that, their quick and clear support at the time you need them. So a big thaks for you.

StrikeZo

Jun 23, 2024 on Shopify

great service Tiana

The Stuff Box

Jun 23, 2024 on Shopify

This app has been very helpful and easy to use. Their support team is great. Tiana helped me with all my doubts and to fix a problem I had with the filtering feature. Super quick response! Thank you Tiana.

Zyralith™

Jun 23, 2024 on Shopify

Amazing customer support especially from Judy.

PureLyfes

Jun 23, 2024 on Shopify

This application is really useful, I recommend it. I would also like to thank Lydia who helped me when I had problems.

Fantastic Dream Deals

Jun 23, 2024 on Shopify

EXELENT APP ! WITH EXELENT TEAM !!!

Kimi.

Jun 22, 2024 on Shopify

The App works AMAZING and assistant’s are very kind. Especially Audrey helps me a lot! Thank you for your cooperation.

Storm3D

Jun 22, 2024 on Shopify

Even though I'm just starting my adventure with creating a store, this application really didn't cause me any problems, it's very clear and pleasant. If I had a problem with something, the support responded immediately, I recommend Kevin who helped me the most. Enjoy using the app!