I have tried others, but they were too complicated. This one seems to be the right fit! I clicked the help icon and got immediate response and the right help from Olivia. Good job!!

Fantastic app and amazing support. I was struggling to get the review to show on my site and after speaking to Jade she sorted it all out for me. highly recommend this app.

Great support and easy to add to our site! I couldn't figure out how to publish our reviews initially and reached out to their support where Arthur clearly communicated the steps I needed to take to publish. It was simple, and I was silly for not figuring it out on my own--haha.

So extremely helpful with anything you need and very responsive.

Easy to use. Mirra from Customer Support was very helpful when I reached out with questions.

the support is great. Olivia has been of great help.

Great customer service! Very helpfull and fast. Addind extra language for app from request.

I’ve honestly never seen such helpful and patient support before. The Air Reviews app is already powerful, but what makes it outstanding is the support team. A special thanks to Riley Riley explained everything step-by-step, answered all my questions clearly, and helped me understand how to manually add old customer reviews, auto-publish settings, and even how to manage review dates. Every reply was fast, polite, and solution-focused. As a store owner, this kind of support saves time, stress, and confusion. The assistant didn’t rush, didn’t give generic answers, and genuinely wanted to help until everything was clear. Highly recommended app for Shopify sellers who care about real reviews and smooth experience. Thank you Riley & Air Reviews team — keep up the amazing work!

Fast reply, no hassle. Great experience from start!

Jade was super helpful to send review requests for 30 old orders.

Thank you Audrey

It's a good app if I'm being honest. I much prefer the layout for this app's review section than other apps which are usually payed for. Best part this one is free. Costumer support is fast as well. For example, Riley answered pronto and even helped me with my issue manually herself. overall, 5 starts for this app.

Great app! and amazing support! Especially help from Sonny

i really like Air product reviews app. best support team & special thanks to Iris

Die Hilfsperson Iris, ist sehr kompetent und konnte mir ohne Problem weiterhelfen. Kann mich nicht beschweren und bin sehr dankbar für diese Hilfe.

Iris provided extremely professional and efficient support. After installing Air Product Reviews, I noticed that newly added products with zero reviews were incorrectly displaying a 1-star rating on the collection page. Iris quickly identified that this was a theme-level rendering issue, clearly explained the cause, and personally helped adjust the code to fully resolve it. For design-focused stores, accurate rating display is especially important, and everything is now showing correctly. Really appreciate her technical knowledge, patience, and clear communication. This was a great support experience overall.

Riley and Andrew have been great with helping me with all my technical questions. They knew the system well, and logged on for me to fix all the issues, thanks a lot guys.

Avery was great