Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating

4.9

5

1,455
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Pastel iBoutique

Jul 03, 2024 on Shopify

HANNA From Avada customer service was GREAT FAST and EFFECTIVE! HIGHLY RECOMMENDED!

Steameow

Jul 03, 2024 on Shopify

Thank you, Hana, for your invaluable assistance!

US Style Inc.

Jul 03, 2024 on Shopify

great support by Hana.

LILLI

Jul 03, 2024 on Shopify

great service and good app

TehoMart

Jul 03, 2024 on Shopify

Been using tis product and i can say that its amazing, had some issues for couple of products but their support team is really good and always their to support us !!!

Seukin

Jul 03, 2024 on Shopify

Thanks Mia for the help

Teememes

Jul 03, 2024 on Shopify

Love the app, and fantastic and quick support from Hana. I definitely recommend it§

Amargina

Jul 02, 2024 on Shopify

Awesome and quick support from Audrey! :)

SomethingMinty

Jul 02, 2024 on Shopify

I am very satisfied with everything it provides. It is easy to set up and the customer service is even better!

USBlueskyclothingco

Jul 02, 2024 on Shopify

Great app! Their customer support is always prompt and willing to help in any shape or form.

My Store

Jul 02, 2024 on Shopify

thanks hana and nikita ..for helping me out .and saves my time a lott

Pawmunity

Jul 02, 2024 on Shopify

Thank you Hana and William for your support

Siara™ BeautyCare

Jul 02, 2024 on Shopify

one of the best service Tiana , avada and Judy help me a lot. these guys are very professional. if you're looking for review app and free this is the app for you

fyne lotus

Jul 02, 2024 on Shopify

Lydia was super helpful as I set up my email requests! Super easy to follow her directions. I would 100% recommend this App

Vidiem Stores

Jul 01, 2024 on Shopify

Air is amazing! Super easy to use with Shopify, loved the Amazon review import, and their tech support is fantastic. Happy customer here!

Swadeshi Blessings

Jul 01, 2024 on Shopify

Amazing app, work seamlessly and support is really good. Hana and William provided solutions to all the queries we had!

Vintage Clothing

Jul 01, 2024 on Shopify

Hana was really amazing with the support. Quick and helped me solve the issue. Great app and support!

SHAI Skincare

Jul 01, 2024 on Shopify

Emily was great at helping me sort out all my issues with the App. 10/10 for great customer support! Thanks.

Offworld Gadgets and Accessories

Jul 01, 2024 on Shopify

Lydia was very helpful with configuring the app how I needed it and lots of tips on how to use. Thanks :)

Modest & Modern Beauty Boutique

Jul 01, 2024 on Shopify

Hana solved my issue with the quickness. Wonderful and up-to-date app so far