Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating

4.9

5

1,455
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

myguy

Jul 16, 2024 on Shopify

Great app and great support. Had an issue with the size of the title from the review box and it was fixed almost immediately. Special thanks to Tiana and William

Elumiere

Jul 16, 2024 on Shopify

I want to commend Tiana for her outstanding support. She was extremely professional, friendly, and competent. Her quick response time and clear communication efficiently resolved my issues. Tiana's patience and dedication ensured that I was completely satisfied. Thank you, Tiana, for the excellent support!

IndieJhola

Jul 16, 2024 on Shopify

The team had been very responsive. Kevin had been really nice and provided the required solution instantly.

DRIVE DEPOT

Jul 15, 2024 on Shopify

Hana was a big help!

GOOD CHECK FITS

Jul 15, 2024 on Shopify

So far so good! I had a hard time figuring out how to send requests to old orders prior to installing the app and customer support Hana was super fast to respond and help me figure it out.

PatShip

Jul 15, 2024 on Shopify

Es magnífica

Boutique Beauté & Santé

Jul 15, 2024 on Shopify

l'agent était très patient avec moi. j'apprécie beaucoup

Rocker Sole Shoes

Jul 15, 2024 on Shopify

Audrey is a great support, helped me alot :) And the app is great, i love everything for now.

Cozy Cocoon

Jul 15, 2024 on Shopify

Hana was very helpful

VandoHair

Jul 15, 2024 on Shopify

good

Breofit

Jul 14, 2024 on Shopify

Application exceptionnelle et SAV au top, merci pour Kevin et Audrey pour leur assistance.

CalliGraphix

Jul 14, 2024 on Shopify

Mega einfach. Support auch super. Hana hat mir sehr geholfen

BIROSO

Jul 14, 2024 on Shopify

Quick CS, and problem handling. Intuitive usage is good. Thanks Kevin :)

Emporium Emirates

Jul 14, 2024 on Shopify

I'm Very Satisfied with the service of the Audrey.. Audrey solve my all problems , Very impressed to gaved a services

Haggy Pie

Jul 14, 2024 on Shopify

Excellent customer support. Lydia

NOHA lingerie

Jul 13, 2024 on Shopify

Wonderful plugin! And wonderful technical support! Hana helped with all the questions that I had

My Store

Jul 13, 2024 on Shopify

hana was great in helping me import reviews

DAGMON

Jul 13, 2024 on Shopify

The application interface is very simple and straightforward. And it has a very good customer service. They do their best to help you in any way they can. I would like to thank Hana for her help.

CABALLO GANADOR

Jul 13, 2024 on Shopify

Muy buena app, muy buena atención al cliente, Tiana me ayudó muy rápido en el chat en vivo. Muchas gracias

Pleasantino

Jul 12, 2024 on Shopify

Excellent. The staff is very supportive.