Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,580)

Overall rating

4.9

5

2,327
4

67
3

5
2

2
1

13

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

NMII

Jan 10, 2026 on Shopify

unbeliveabe Support specially Hana was very much supportive work her Quality exceeded my expectations.

BRAAIHAUS

Jan 10, 2026 on Shopify

Very helpful and friendly service. Thank you Hana

Arbeitshelden

Jan 10, 2026 on Shopify

We had a small issue with placing the correct review box. Hanna helped us immediately after texting and found a solution. 5 star rating for this

Pawchou

Jan 10, 2026 on Shopify

Very good app and a great customer service from Hana

Chefsneed

Jan 10, 2026 on Shopify

Lana Royals

Jan 09, 2026 on Shopify

I've tried many apps for product reviews and ultimately sticked with this one! It has everything I need for free, and when contacting support I had all the answers I needed - thank you Olivia! Highly recommend

Luvvel

Jan 09, 2026 on Shopify

Olivia did a great job

LaFloria Home Décor

Jan 09, 2026 on Shopify

so far the best review app we use, and it is free. Hana and the customer service are all very helpful.

My Boxie store

Jan 08, 2026 on Shopify

Avery was helpful setting up the app for me, can't wait to see it in action

HAS/BEEN

Jan 08, 2026 on Shopify

The app is very easy to use! They have a support chat and I was able to talk to Olivia. The app is very straight forward and when I had questions, Olivia helped by making the app more simpler to understand! 10/10 customer service.

Randromet

Jan 08, 2026 on Shopify

I had a co-existence conflict issue with the reviews on my site. Air Product rectified the issues and all reviews are now visible and co-exit without issues. I really appreciate.

Royal House Bunnies™

Jan 07, 2026 on Shopify

Russ was an amazing help! Did everything I asked very fast! My website is perfect now

Cozy Nest Comfort

Jan 07, 2026 on Shopify

This is great it is still developing but i increasing their widgets translations and their review importer is growing to more sites these guys are great and their customer service is very helpful and have reasonable messaging times

Brindle & Baths

Jan 06, 2026 on Shopify

Olivia was extremely helpful in assisting me with the Air Product app setup. She walked me through each step clearly and made the entire process easy to understand. Great support experience.

La Botanique

Jan 06, 2026 on Shopify

Avery helped me a lot in customizing reviews and rating sections on my store

GRYVRZN

Jan 06, 2026 on Shopify

Amazing experience speaking with Avery. Helped me with everything needed without a problem! She is such a friendly helpful person:) Would highly recommend speaking with Avery!

Old Autumn

Jan 05, 2026 on Shopify

Love it, makes integrating reviews so easy. Riley helped me with my questions and was amazing!

Il Catoju del Vinile

Jan 05, 2026 on Shopify

ottima app e ottima assistenza

Patch Mate

Jan 05, 2026 on Shopify

Wow, great app and very quick help. Olivia was super helpful.

Jeux jouets à moi

Jan 04, 2026 on Shopify

Super service, rapide, simple et de confiance. Merci spécial à Abby avec qui ce fut un plaisir de travailler.