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Customer reviews: Air Product Reviews App & UGC

Develop by Shopify

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

BINB ROAD

Dec 02, 2025  on Shopify

Thanks to Felicity for their help. The function is simple yet practical, and most importantly, it's free. Fantastic!

Bling

Dec 02, 2025  on Shopify

Ottima app. Supporto clienti eccellente. Ho ricevuto assistenza da Iris e Ryan, sono stati cordiali, preparati e velocissimi.

HOLA Mini

Dec 02, 2025  on Shopify

Great App! Iris from customer support was incredibly helpful! She assisted me quickly and clearly with the app embedding and remained friendly and patient throughout the whole process. Thanks to her support, the issue was resolved in no time. Thank you for the excellent service!

Moversfit LLC™

Dec 02, 2025  on Shopify

I had an excellent experience! Iris was incredibly kind, patient, and professional throughout the entire process. She helped me with everything I needed and make the whole process smoother and stress-free. Truly appreciate her support!

ColdVibe™

Dec 02, 2025  on Shopify

The app is good and easy to use. The support team is great, too. I chatted with Felicity, and she helped me a lot.

Stupid Lifestyle

Dec 01, 2025  on Shopify

Thanks jennie, it was very helpful chatting with you.

Nikoleit

Nov 30, 2025  on Shopify

Rajkumarr

Nov 30, 2025  on Shopify

Riley went above and beyond in helping me. Even though my response was delayed due to my keyboard issues, Riley still stuck by and helped me while she was working late. Thank you Riley!!

SNEAKERDECORUM

Nov 30, 2025  on Shopify

Exceptional Support from Felicity & Ryan! The Air Product Review app has been an absolute game-changer for my business. Not only is the app seamless and easy to use, but the customer service is truly unmatched. I needed help improving the general appearance of my page, especially when adding the reviews carousel to my website (www.sneakerdecorum.com) and Felicity and Ryan stepped in with quick, efficient, and incredibly thoughtful support. We even collaborated directly through Shopify, where I granted them access as an Online Store Editor. They handled everything with professionalism and genuine care for my brand’s look and feel. Felicity’s communication, in particular, was exceptional, clear, timely, and extremely supportive throughout the entire process. Their patience, clarity, and dedication made the experience smooth and stress-free. I’m truly grateful for their outstanding assistance. Highly recommend this app and their exceptional team! 5 stars all the way

Saint Lulo

Nov 29, 2025  on Shopify

Eachliving

Nov 29, 2025  on Shopify

The support was very quick, and Iris helped me resolve the problem. Overall, the app is very good and smooth....

K I B O U L O U

Nov 29, 2025  on Shopify

JUSTE PARFAIT. j'adore, rapide, efficace, comprend vite la problématique et propose des solutions. j'aime beaucoup. c'est d'une UTILITÉ CAPITALE. merci Jennie

K-SHOP

Nov 29, 2025  on Shopify

素晴らしいアプリに素晴らしいフォローチームが付いているので安心して導入できます!無料のアプリと思えない内容です!感激!フォロースタッフのキプカさんやエディさんの気持ちの良い対応が非常に印象的です♪

B.A.D. Body Butter

Nov 28, 2025  on Shopify

Iris helped me with issues i had and she was quick, precise and got the job done i now have my reviews up..

Very You

Nov 28, 2025  on Shopify

Nice App, you can modify a lot not like in other apps on Shopify!Mirra helped me a lot!

Jack & Jill Dog Diapers

Nov 28, 2025  on Shopify

Exceptional Service and Functionality! After experiencing significant issues with my previous review platform, I was forced to search for a new application. I tried several alternatives, but they were all extremely limited in functionality and, crucially, lacked essential features like reliable chat customer service. Air Product Reviews was a complete lifesaver. The company's team provided comprehensive support every step of the way—from the moment I uploaded the app until the entire setup was finalized and I was completely satisfied. Every single team member was outstanding. They ensured the platform was set up exactly the way I wanted it and meticulously worked to make certain I was happy with the final result. I highly recommend this business and their exceptional, dedicated team. Thank you so much for the fantastic service and support!

K-SHOP

Nov 28, 2025  on Shopify

素晴らしいアプリに素晴らしいフォローチームが付いているので安心して導入できます!無料のアプリと思えない内容です!感激!

Blessings Gifts

Nov 27, 2025  on Shopify

very very good responce from Felicity(chat support)...

PYROCA Europe

Nov 27, 2025  on Shopify

one of the best customer service I 've ever dealt with. April was crazy fast and so kind. I give her a 5 stars because I cannot give her 6 :)

Michela Bini Boutique

Nov 27, 2025  on Shopify

Supporto Eccellente - Un Ringraziamento Speciale ad Audrey! Ho avuto un problema con la visualizzazione delle stelle di valutazione sul mio negozio e Audrey del team di supporto Avada è stata assolutamente fantastica! Ha risposto rapidamente, è stata molto professionale e ha risolto il mio problema in modo efficiente. Audrey si è occupata personalmente di configurare le stelle di valutazione per me e ha fatto un follow-up per assicurarsi che tutto funzionasse perfettamente. La sua attenzione ai dettagli e la comunicazione proattiva hanno reso l'intera esperienza fluida e senza stress. L'app Air Reviews è ottima, ma avere un supporto così dedicato e disponibile come Audrey la rende ancora migliore. Consiglio vivamente sia l'app che il team che ci lavora! Grazie Audrey per la tua eccellente assistenza!

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