Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,253)

Overall rating

4.9

5

1,629
4

49
3

5
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

ViresVirtus

Sep 11, 2024 on Shopify

Muy buena, con muy buen soporte para ayudas, me atiendo Abby muy amable.

Bespoke 77

Sep 11, 2024 on Shopify

Great App, would recommend

HOMEART

Sep 11, 2024 on Shopify

Thanks to Lydia and Maison's patience, it was very easy to import the reviews successfully.

Molcrean Ktichen

Sep 11, 2024 on Shopify

really great customer support service, in time and helpfull

My Store

Sep 11, 2024 on Shopify

Installing and configuring the app was straightforward. The setup process is smooth, and the app integrates well with the Shopify dashboard.

My Store

Sep 11, 2024 on Shopify

Lydia youre truly amazing! youve made it easy for me as a first time shopify user. thank you so much for your assistance!

Ideal Consume

Sep 11, 2024 on Shopify

This app works and helps customer reviews convince the online shop. Thanks to Hana who helps me set up this app. :1

STYLESHOPNOW

Sep 11, 2024 on Shopify

The Best Numbing Cream

Sep 10, 2024 on Shopify

great customer service

HandyToolDepot

Sep 10, 2024 on Shopify

i love Mia <3

Smenzar.com

Sep 10, 2024 on Shopify

I’ve been using the Air Review app to quickly add product reviews to my website, and it’s been a total game-changer! The app is super easy to integrate and saves me so much time. I love how smooth the process is – within minutes, I can get reviews up and running without any hassle. What really stands out, though, is the customer support. Any time I’ve had a question, they’ve been so responsive and helpful. It feels like they really care about their users, which is rare these days.

Luxe Lumiere

Sep 10, 2024 on Shopify

Penelope helped me a lot She helped me setting up everything. Replied really fast to my questions and really supportive

SoccerStyle

Sep 09, 2024 on Shopify

Its really easy to use and have a beautiful staff (Charles) nothing to say, simply good

Apojai

Sep 09, 2024 on Shopify

Got helped by Tiana!! She was so patient with me. I'm not that great with shopify apps but she helped guide me through it really well. Great customer support

Simcoe Audio Video

Sep 09, 2024 on Shopify

The support team is nothing short of amazing. Fast, friendly and great at identifying any issues. Had an issue fixed very promptly. Jasmine and Raymon were great to work with!

EWP Home

Sep 09, 2024 on Shopify

Tiana and Raymond is the best support i have seen very quick and responsive. :D

shoppercamp

Sep 09, 2024 on Shopify

Audrey is a really big help! She should have a raise or at least complementary for being a great CS.

AVANT

Sep 09, 2024 on Shopify

Hana and William have been great help in assisting our company understand the app better and how to utilize it more efficiently!!

The Little Planet

Sep 09, 2024 on Shopify

The App is really good & the best part is their supportive customer support. I got in a chat with one of their agent MIA & she literally resolved my issue within minutes. Keep up the good work Team

Serene Jewellery

Sep 09, 2024 on Shopify

Great app, and great customer service, I had an issue adding the review stars to my collection pages and Hana and Toby sorted it our right away. Hana was very polite and answered straightaway. Lovely people :)