Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,386)

Overall rating

4.9

5

2,190
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Prokegel

Jan 21, 2025 on Shopify

Customer service support was very fast and perfect, thank you

Elkhart RV Parts

Jan 20, 2025 on Shopify

GReat prompt service, fixed my bugs with themes fast so it all looks great

micasio.pe

Jan 20, 2025 on Shopify

El area de soporte me ayudo muchisimo, muy excelente app.

MagicLashes

Jan 20, 2025 on Shopify

Fragen wurden direkt beantwortet. Schnell und unkompliziert!

COCO SENSE

Jan 19, 2025 on Shopify

Great service, great staff, Liz was fantastic. Great App as well, so usefully.

Berlenco

Jan 19, 2025 on Shopify

Experience was top quality!! Chat was very supportive when answering my questions

Loja Manuel Coelho

Jan 19, 2025 on Shopify

Nice support and kind help from Hana Very good team

Photoback

Jan 17, 2025 on Shopify

Application qui fonctionne parfaitement bien. Installation facile. Une assistance parfaite merci beaucoup à Abby

MOMAN Daily

Jan 17, 2025 on Shopify

I received great support from "Audrey". She was very patient during the tutorial, which helped me use this app effectively for my business. Her clear guidance and readiness to answer my questions made me feel confident using all the features of the app.

CheapBowlingBalls

Jan 16, 2025 on Shopify

Very helpful. Helped me set the app up quickly. Great support. Thanks Jade!

متجر توب جيت

Jan 16, 2025 on Shopify

Very fast customer service Thank you all for helping me solve all the difficulties I faced Yasmine and Anivia helped me a lot to use this very special application Thank you again

Lazora

Jan 15, 2025 on Shopify

Goede app die precies doet wat ik wilde en heeft ook nog eens een snelle goede klantenservice.

Herbprime

Jan 15, 2025 on Shopify

Super easy to use! staff is super helpful!

phareco

Jan 15, 2025 on Shopify

Had a problem importing reviews from another collector app, the support team solved the problem in less than 1 hour. HANA: you-are-the-BEST!!!! Every business should have a support team such cool and efficient. THANKYOU!

The Designer Builder

Jan 15, 2025 on Shopify

Excellent product, and Jasmine did a great job helping me out with some questions I had! She also set a couple things up for me which was really appreciated.

Mimopt

Jan 14, 2025 on Shopify

1000000000 Stars Audrey help me with everything thank you

BLAZE

Jan 14, 2025 on Shopify

Audrey is one of the best support staff I've ever come across. Swift responses and detailed step by steps to fix my issue. It's a great app to use and even better staff to support it!

Mi Alivio Natural

Jan 14, 2025 on Shopify

Thanks to Sonny, the best assesorie, she help me in all ♥

Cotton Canvas

Jan 14, 2025 on Shopify

Highly Recommended, quick and responsive customer support

Yamana Pet

Jan 13, 2025 on Shopify

I am so grateful to have dealt with them, they literally helped me with every dilemma I didn't understand how to solve, they solved it for me, I am so grateful to have worked with them!