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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Iluminato

Aug 27, 2024  on Shopify

I had an issue with configuring something and asked support for help. Tiana assisted me excellently and very quickly. I am very happy.

My Little Zone

Aug 27, 2024  on Shopify

Good application, easy to reach support. Emily helped me really well.

MEDVALA

Aug 26, 2024  on Shopify

Merci pour cette application incroyable et qui vaut tout l'or du monde, je suis tellement impressionné par le service client qui aide à chaque demande.

My Peachy

Aug 26, 2024  on Shopify

I've had the pleasure of working closely with Raymond with the support team, and I've been consistently impressed ,,, the Support team is amiable and fast

Notsothrifted

Aug 26, 2024  on Shopify

really great customer service and a great thanks to Hana, she's really helpful and quick.

Happy Paws

Aug 26, 2024  on Shopify

I really recommend this app. The support staff member Hanna, will set it up for you in a few minutes and you are ready to go.

Sculpology™

Aug 26, 2024  on Shopify

Hana Is very helpful, Thanks for the help.

Trendisia

Aug 26, 2024  on Shopify

good customer support ,and many features

Khatudesigns

Aug 26, 2024  on Shopify

thanku Lydia for support

Divershop

Aug 26, 2024  on Shopify

Muy bueno

The Marketplace Hub

Aug 25, 2024  on Shopify

i would proudly recommend this app. Aubrey was the greatest customer service rep in the world. she is very knowledgeable and patient. its time to consider her for a promotion.

CelverBay

Aug 25, 2024  on Shopify

Great app with awsome customer support. App works really well and if faced with any hickupss there support team is really helpful and active as well. i had similar experience where i was stuck with a small issue and the same issue was solved within minuts but Miss Tiana. A wonderfull app and a very usefull app . Verymuch recomended

Our Home Stores

Aug 25, 2024  on Shopify

Good helper

Tech Hub

Aug 25, 2024  on Shopify

best customer service by Hana such a great person she is Helped me importing my reviews within a minute

Dholaji

Aug 25, 2024  on Shopify

The app is truly impressive! What stood out to me the most is its interface—it has a much better UI compared to other apps. I also appreciated the support team. My issue was resolved within minutes, thanks to Tiana.

gingerdrop.store

Aug 25, 2024  on Shopify

great app lots of features, and best customer service i ever had , specifically mentioning hana for the support

StylinArts

Aug 24, 2024  on Shopify

I had the pleasure of working with Jade recently, and I couldn't be happier with the experience! She was incredibly helpful in teaching me how to use the carousel widget. Jade's patience and clear explanations made the process so easy to understand. She walked me through each step, ensuring I felt confident using the widget on my own. I genuinely appreciate her support and expertise. Thank you, Jade!

Set The Bar Supps

Aug 24, 2024  on Shopify

Did great helping me get my app enabled, thank you!

Universal WebCart

Aug 24, 2024  on Shopify

Um just getting started with the app and noticed its very easy to import reviews thanks to the help from their support team Alysa who helped set up everything in just a few minutes and it looks perfect, i can now easily import with just a few clicks .I definitely recommend this app for those wanting to import products reviews to their store.

EliteMart

Aug 24, 2024  on Shopify

The app is good, I saw a pop-up feature with other apps which was helpful, also, the importing was more customized, like importing from certain counties only, one more thing is that when you import pictures it's easy for anyone to know that this picture is imported from Ali express because when he opens the pictures he can see the URL changed to ali or amazon URL. Also, the customer support is very helpful, I've had multiple interactions with different agents like Audrey and Hana, and they helped me a lot.

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