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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Bechanewala

Sep 04, 2024  on Shopify

Very good app and they provide services online and support 24*7 . Every one must go with this app for review related .

Petit Rêveur

Sep 04, 2024  on Shopify

J'ai utilisé l'application Air Product Reviews App & UGC et je suis très satisfait de mon expérience. Elle est facile à utiliser et s'intègre parfaitement à ma boutique. Grâce à cette application, j'ai pu recueillir des avis clients de manière fluide et améliorer la crédibilité de mes produits. J'aimerais particulièrement remercier Hana pour son excellent service client. Elle a su répondre à toutes mes questions rapidement et m'a aidé à résoudre un problème technique en un temps record. Je recommande vivement cette application à d'autres marchands qui cherchent à améliorer leur visibilité et à obtenir des avis authentiques de leurs clients.

Remotus

Sep 04, 2024  on Shopify

Hana was very helpful helping me set up reviews for my store great very grateful.

ZionLuxe

Sep 04, 2024  on Shopify

I’m not usually one to ask for help tbh but this time I’m glad i did! Audrey was soo helpful and she made the process for me very smooth as I was also busy so I’m definitely going to keep this app, it’s easier than I thought! And she customized my settings to make my reviews more visible for customers to engage and that’s important! Thank you thank you soo much I love it

MysticMart

Sep 04, 2024  on Shopify

Service is good I am stuck while putting review Jasmine help me well for that thank you jasmine and app is very good thank you

Elexone

Sep 04, 2024  on Shopify

Best customer support. I had an annoying glitch with my product star rating being duplicated and I tried fixing it myself but had no luck. So I contacted the customer support for assistance and they got it fixed in no time. Huge thanks to Penelope and Charles from Avada customer support for helping me out.

WAYLO-BARGAINS

Sep 04, 2024  on Shopify

Alyssa and her team provided amazing customer service! I needed help adding the star rating to our store, and they had it up and running quickly. I highly recommend their service for any business just starting up.

Brown Smith

Sep 04, 2024  on Shopify

Great App everything you need is there in the app and it is easy to use all the features are there easy to import reviews through amazon and other market places and most importantly support is amazing they are very nice people, like i was stuck somewhere and a person called MIA she helped me through it and she is very kind and helpfull quick responses and explains everything in detail . big shout out to MIA .

Beyondcanva

Sep 04, 2024  on Shopify

I am extremely impressed with the performance of this plugin. The customer service provided by Lydia and Maison is exceptional. They have been able to resolve nearly all of my inquiries. I am truly satisfied with this product.

BabyLuxe

Sep 03, 2024  on Shopify

Tracy is 5/5 Stars best customer service!

ODEJIA

Sep 03, 2024  on Shopify

i really like the app interface and service also the customer support is very helpful special thanks to judy for guide me

DiamondTree

Sep 03, 2024  on Shopify

your app is faboulous and the support team representator Alyssa and technical team member Toby, "I am thankful to both of you from the bottom of my heart". they both are so much supportive. wish you all the best in their lives.

Sparesbarn

Sep 03, 2024  on Shopify

Great app! It does what I want it to do. I wasn't very good at using it at first, but Hana, the customer service, helped a lot, thanks!

Stay Nourish

Sep 02, 2024  on Shopify

Support team is very nice I appreciate Penelope's help

TabWizz

Sep 02, 2024  on Shopify

The best reviews app. It was so easy to set up. Emily was so kind to help me through the process and made sure everything went smooth. It looks so nice on the website too

PUPSTARS

Sep 01, 2024  on Shopify

Wonderful customer support, Audrey helped me with the entire set up process start to end, and loved how it was automated. It would help to get a summary of how she went about it so that if I have a need to future add-on but getting a transcript of the chat and the automated processes that was requested help on in shopify setups. Hope this helps, thank you!

Smugle Beauty

Sep 01, 2024  on Shopify

Amazing support by the team, Tiana is so helpful as my store was not supporting this app and not showing the reviews. but She escalated the case not the spot :)

EASY WITH COD

Sep 01, 2024  on Shopify

very usefull app, also customer service experience with Tina is vey helpful.

MegiStore

Sep 01, 2024  on Shopify

ottima app e ottima assistenza! hana e anvia mi hanno aiutato a risolvere un problema contestuale

Pretty Aurora

Sep 01, 2024  on Shopify

Hana has kindly set up the review page for me. She is very knowledgeable, knows how to deal quickly with the issue I had on my shop page review. Thanks to Hana’s expertise on the matter.

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