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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,778)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Tranquillo

Mar 07, 2025  on Shopify

Thanks Hana for supporting me. She guided me in a very easy to understand way. she is amazing

FRILLFIT

Mar 06, 2025  on Shopify

Pure n' Bio

Mar 06, 2025  on Shopify

the app seems working all fine, the support is amazing

CarrieAway

Mar 06, 2025  on Shopify

I am new to Shopify, so still trying to figure out all the details for setting up apps. I've had to contact the Air support team twice. In both cases, the response was nearly instant & they resolved my problem. I now understand why they have so many 5 star reviews.

anglefeltpets

Mar 06, 2025  on Shopify

The customer service is great, I solved all my problems, good reviews!

Zonova

Mar 06, 2025  on Shopify

Great support and features. Abby was helpful

Inspired Oil Perfumes

Mar 05, 2025  on Shopify

fast and good communication,solved my problem in minutes

Joyeria Glimpse

Mar 05, 2025  on Shopify

tengo un par de dias usandola y es facil usarla, cualquier duda que tenia me asistieron rapido!

GerasDaiktas.lt

Mar 04, 2025  on Shopify

Great app. And Best support can help with everything. Totally recommend. ❤️

Hanzo

Mar 04, 2025  on Shopify

Very, helpful support

Optimiise

Mar 04, 2025  on Shopify

The app is free and easy to use. Hana was great helping me customise the section

Adventure Threads Company

Mar 02, 2025  on Shopify

Hana was so great to work with! She's very helpful, kind, and helped guide me through set up. She integrated all my reviews (from another app) and set up this app on my store.

JAC’s Fabrics and Crafts

Mar 01, 2025  on Shopify

Brilliant support from Audrey today. My first time using this app and I needed loads of support. She was amazing. She went above and beyond to assist me.

LovelyRLovely

Feb 27, 2025  on Shopify

thank you very much Damien for assisting me today. Great customer service and support. I highly recommend this app.

ヘルシーベスト

Feb 27, 2025  on Shopify

非常に便利です。困った時はチャットですぐ対応して頂けたので使いやすいです。

MK SKINS

Feb 26, 2025  on Shopify

HANA mam resolve my issue faster

MissRose

Feb 26, 2025  on Shopify

Very good customer support.

theiaa

Feb 25, 2025  on Shopify

I was new to all this and had no idea what I was doing but I asked for help through chat support and Damian was there to assist me, he did an amazing job and made it so easy for me. Thank you so much for helping me.

Progress Essentials

Feb 25, 2025  on Shopify

Good support from Audrey

Lifestyle & More

Feb 25, 2025  on Shopify

Aktuell bin ich sehr zufrieden, es wurde uns auch seitens des Supports sehr schnell geholfen

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