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Customer reviews: Air Product Reviews App & UGC

Develop by Shopify

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,201)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Ain Wear

Oct 07, 2025  on Shopify

Amazing Interface, Easy To Work & Brilliant Support Service. Thanks Iris for helping!

マヌカハニーのコンビタ

Oct 07, 2025  on Shopify

使いたい機能が全部あって便利

Clarodery

Oct 06, 2025  on Shopify

Excellent support ! Felicity a été très aimable et réactive, elle a répondu à toutes mes questions rapidement et clairement. L’équipe d’Air Reviews est toujours serviable et professionnelle. Merci pour votre excellent accompagnement et votre patience

Lazy Beanz

Oct 06, 2025  on Shopify

great app, with great support like Audrey who set the app up for me. recomend

Niko T Art

Oct 05, 2025  on Shopify

Great help today from Iris today when my reviews had some issues that resulted from me re-publishing some linked products. I like how the app looks and have had very responsive support from the apps team.

Femi

Oct 05, 2025  on Shopify

Loved this app , also Felicity helped a lot keep it up

Nature Glow Oils

Oct 05, 2025  on Shopify

This Review app is exactly what I wanted. Great App with great features. Quick reply from support and Felicity was very helpful. Thank you Felicity for taking the time to help. I really appreciate.

Xuoro

Oct 05, 2025  on Shopify

Great app for reviews and I appreciate it your chat support agent is very helpful and solve all problems in a few minutes

Scent Vault

Oct 05, 2025  on Shopify

Amazing app & customer service was excellent! shoutout to Felicity especially for tending to all my queries! :)

Other Levels

Oct 05, 2025  on Shopify

Art Tales

Oct 05, 2025  on Shopify

Very useful app. And a very helpful and responsive support team

Semora

Oct 04, 2025  on Shopify

Air Product Reviews was super easy to install and set up. The app works smoothly and does exactly what I needed. The support team was also amazing. Felicity helped me quickly and was very kind throughout the process. Highly recommend!

Linc Rock

Oct 04, 2025  on Shopify

Hana gives the best atention! Everything was quickly solved

Texel Picknick Box

Oct 04, 2025  on Shopify

I couldn’t figure something out with the app and didn’t know how to proceed. I got in touch with Hana through the chat, and she was incredibly helpful.

La colgada

Oct 04, 2025  on Shopify

jasmine gracias por tu atencion as sido muy amable y te as molestado muchisimo gracias

Mipure

Oct 03, 2025  on Shopify

Harley was very nice and helpful, he helped me with all of my doubts

Modest men

Oct 03, 2025  on Shopify

I’ve been using the Air Product Reviews App, and it’s been fantastic. The app is super easy to use, integrates smoothly with my store, and helps build customer trust with reviews. A special mention to Julie from the support team – she was incredibly helpful, quick to respond, and guided me through everything I needed. Excellent customer service like this makes all the difference. Highly recommend this app!

Rivun

Oct 03, 2025  on Shopify

I had some trouble getting my reviews and testimonials to display correctly after migrating, but the Avada support team was excellent. Bill helped me import the reviews, and Avery took over when things weren’t showing up properly. They carefully checked my settings, explained what was happening, and even added some sample testimonials so I could see everything working. What stood out was the patience and persistence, they stayed with me until reviews, ratings, and the review box were all visible again. Big thanks to Avery especially for following through until the end. Solid support and a helpful app once configured.

Alexander Lifestyle

Oct 02, 2025  on Shopify

Avery helped quick and good. Thanks to her I can make more sales again. She is great at communication too. 5 stars!

Bundaba juegos de mesa

Oct 02, 2025  on Shopify

fast and acruate, Avery was super helpful

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