Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

My Store

Sep 20, 2024 on Shopify

I received fantastic assistance. The support agent was knowledgeable, friendly, and made the process seamless. Highly recommend!

NaruEsscence

Sep 20, 2024 on Shopify

Very fast and very helpful support! In particular I would like to mention Abby, she is very smart and quickly helped to solve some of my questions within a few minutes! Thank you very much!

Rare Organics

Sep 20, 2024 on Shopify

Thanks to the team for all the help with setting up the app. Great support! Huge thanks to Pamela and Anivia, they were so helpful and kind. Thanks once again!

Oz Pets Galore

Sep 20, 2024 on Shopify

So awesome and easy to use, Kevin helped me so much today! give that man a raise

BE LOVELY JEWELRY

Sep 19, 2024 on Shopify

Customer care service is outstanding. Agents were very kind, professional and quick to resolve the issue. They make sure that agents are available to respond quickly, so I had the luxury of receiving assistance by Juliana, Raymond, Lydia, and Jasmine. All my questions were answered clearly and very fast, and I also receive the guidance on how to use the app efficiently. I feel comfortable using this application knowing that there are dedicated people ready to provide exceptional service.

Ahoya Baby

Sep 19, 2024 on Shopify

Charles helped me to edit code. Some special adjustment only for me. He was fast and very helpfull. Thank you soo much again again!!

HNDKSH online shop

Sep 19, 2024 on Shopify

Ich habe die App runtergeladen, aber nicht ganz verstanden, wie ich die Produktbewertungsfunktionen in meinem Onlineshop einfügen und aktivieren kann. Somit habe ich mich kurzerhand an den Kundensupport im Chat gewandt und dort hat mir die liebe Abby verständlich und einfach weitergeholfen, sodass mein Problem in nur wenigen Minuten gelöst wurde und ich die Produktbewertung nach meinen Vorstellungen nun endlich in meinem Onlineshop nutzen kann. Danke für deine Hilfe, Abby :)

The Man

Sep 19, 2024 on Shopify

So far so good, Audrey was helpful when I needed it. Looks like a great app.

Önling INT

Sep 19, 2024 on Shopify

Air Product Reviews is a great tool to make customers more sure of their purchase. Lots of choices for layout and functionality - and GREAT customer service. Audrey really went out of her way to help me set it all up. Very happy! :)

bentino GmbH

Sep 19, 2024 on Shopify

Great app with great features. And the Best: When having a problem, you get right away high qualified support via chat - very convenient. Thanks to kind support from Damian, problems have been solved immediately!

The Scooter Pro

Sep 19, 2024 on Shopify

Very happy with the support of Air Products Reviews, (specifically with the operator Damián). It was frustrating because I followed all the steps to integrate the reviews into my store and they did not appear. I gave him permission and in a matter of minutes he managed to solve everything for me, thank you very much, very happy! 10/10

PURE ENVY, LLC®

Sep 19, 2024 on Shopify

Outstanding customer support! Very helpful in helping me to get everything setup.

TheBimba.com

Sep 19, 2024 on Shopify

Great support Kevin.

homesshop

Sep 19, 2024 on Shopify

Tiana, is very kind and helpful thanks Air product reviews!

BETTER SOCKS™

Sep 19, 2024 on Shopify

Tiana Helped me set it up and looks great. I love it so far, just what I need for my store

Micro Snap

Sep 19, 2024 on Shopify

Great app, works very well, customer service is responsive and helpful. Both Alyssa and Kevin have been great help.

Bound By Desire

Sep 18, 2024 on Shopify

ChargeLoop

Sep 18, 2024 on Shopify

Great customer support

Ae Botanicals

Sep 18, 2024 on Shopify

Penelope is fast and efficient

My Store

Sep 18, 2024 on Shopify

Abby mam is good instructor to instruct me how to setting my app in my website