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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Cirena

Oct 02, 2024  on Shopify

Very good and kind support, good features and offers.

My Store

Oct 02, 2024  on Shopify

Thank you Audrey! You are wonderful, this application is very nice too

Pinetex

Oct 01, 2024  on Shopify

Service was great and fast. Couldn't have asked for a better app. Sonny didn't hesitate to take matter in his own hands and solve my issue. Greatly appreciated, and would definitely recommend!

Phinoex

Oct 01, 2024  on Shopify

The app is user friendly. Charles really helped me in setting up the app.

TechyTrendz.in

Oct 01, 2024  on Shopify

Great service by abby

Stoppllix

Oct 01, 2024  on Shopify

Amazing experience with the support team, especially Emily and Tobby! They were incredibly helpful and quick in resolving my issues. Their friendly approach and dedication made the process seamless and enjoyable. The app itself works perfectly, and with such excellent customer service, it’s easily one of the best I’ve used. Highly recommend both the app and the support team! Thanks again, Emily and Tobby, for your amazing assistance!

TULIP N TURTLE

Oct 01, 2024  on Shopify

Hi, Initially, it looked like a daunting task to install this app and import Amazon reviews but they have excellent customer support, Sonny made the whole experience straightforward. I am very excited to look forward to all the features available in this app. Deepa

Astro Sphere™

Oct 01, 2024  on Shopify

Alyssa and Doris were a HUGE help with helping me implement my reviews into my website when I was having trouble. Amazing support!

Artistan

Oct 01, 2024  on Shopify

CampiFy

Sep 30, 2024  on Shopify

Everything is great, they quickly helped solve the problem!!!

LOW FODMAP DIET

Sep 30, 2024  on Shopify

recommend, good experience

CheckoutNest

Sep 30, 2024  on Shopify

Incredible App with Exceptional Customer Support! I have been using this App for a while now, and I must say it has been a fantastic experience. The app itself is intuitive, feature-rich, and runs smoothly. It’s exactly what I needed for managing reviews this app help us. But what truly stands out is their customer support. Anytime I have had a question or faced an issue, their team was incredibly responsive and helpful. They go above and beyond to resolve any problems quickly and efficiently. It’s rare to find such dedicated and friendly support nowadays, but App Air Review nails it! Highly recommend the app for its functionality, and the peace of mind you get knowing the support team is always there when you need them. Keep up the great work!

Flipnstreet

Sep 30, 2024  on Shopify

Thank you, Jasmine, for all your hard work in relation to our website. Your work has been great from the start. And we appreciate you putting in so much time and effort to make it the best.

Crazy Deep Love

Sep 30, 2024  on Shopify

I've tried several apps of reviews in Shopify and for me this is the best because it is very easy to use, simple and you have many options. Another point to highlight is the customer service, it is a 10. When I went to them for help I was attended quickly by Charles and was very helpful and very friendly, I was able to solve everything I needed.

Imagine It Studio

Sep 30, 2024  on Shopify

Iam really happy with Audrey and Anivia. Audrey immediately responded and helped me to solve my problem within minutes of contacting here. Super happy that it worked out so well. Thanks again.

Choice Elegant

Sep 30, 2024  on Shopify

I had a great experience with Hana! She was extremely helpful and guided me through the process efficiently. Her support made everything so much easier for me, and I really appreciate her assistance. Thank you, Hana, for your excellent service!

MONSTERA LOVER'S

Sep 30, 2024  on Shopify

This service is a very good service. I have been using this since 2 years.❤️❤️ But suddenly introducing a subscription service is a bit too much.The staff here is very good. abby helped me a lot.Abby spent 2 or 3 hours with me helping me with my review issues. Thank you very much again. Abby ❤️Satisfied with the service.

buddy beans

Sep 30, 2024  on Shopify

Very functional, easy to customize, and has a great support team with staff like Sonny.

Surprise Select

Sep 30, 2024  on Shopify

CrownJewel.co

Sep 29, 2024  on Shopify

I'm loving the app so far, had a technical issue importing reviews from my previous reviews app and Damian from their team took care of the issue quickly. Support is top notch.

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