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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,778)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

AutoAxis

Mar 16, 2025  on Shopify

Amazing app and customer service. Hana has been nothing but a sweetheart throughout the whole process, and was able to help me with all my requests. Satisfied is an understatement.

Supershrimp

Mar 14, 2025  on Shopify

amazing app, grea customer service

Flikan

Mar 14, 2025  on Shopify

I had an amazing experience with Abby’s customer service! From the moment I reached out, she was incredibly helpful, patient, and professional. She took the time to understand my concerns and provided clear, thoughtful solutions. What stood out the most was her friendly attitude and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find such a dedicated and customer-focused representative, and Abby truly exceeded my expectations. I highly recommend reaching out to her if you ever need assistance—she’s a true asset to the team! Thank you, Abby, for making my experience so smooth and stress-free!

INTIM SPACE Online Sexshop

Mar 14, 2025  on Shopify

Спасибо. Очень быстро помогли мне решить проблему с плагином отзывов.

Ikigai Lifestyle

Mar 14, 2025  on Shopify

Very helpful support form Jade

The Official Anime Store

Mar 13, 2025  on Shopify

Tracy has been very helpful, thank you!

Memories & Metal

Mar 13, 2025  on Shopify

There's many review apps on the app store, and believe me I have tried them all... some lack features, some lack poor design & some lack the control over how to request reviews (eg. via Klaviyo etc). I moved to Air Product reviews yesterday, and in the process of getting my site all updated - support are on hand to assist, although a little slow at times they seem to be there 24/7 which is great. This app for me ticks almost all boxes, and i'm very happy I found it. :)

The Deco Loft

Mar 12, 2025  on Shopify

Hana was absolutely amazing! She went above and beyond to help me, answering all my questions with patience and expertise. Her support made the entire process so much easier, and I truly appreciate her kindness and professionalism. If you ever need assistance, Hana is the best! Highly recommend!

Orvanna

Mar 12, 2025  on Shopify

This has awesome customer support, Audrey helped me with so many of my issues that I had. She was so patient with me. Thank you again if you see this!

Premium Colombia

Mar 11, 2025  on Shopify

really good, all i need

TheShiesty

Mar 10, 2025  on Shopify

great customer support

Trendy Radar

Mar 10, 2025  on Shopify

Hana did a great job helping me out!

BigTrendMart

Mar 10, 2025  on Shopify

I had a great experience using the Air Product Reviews App & UGC. The app is user-friendly, packed with useful features, and makes managing customer reviews effortless. It has significantly improved the credibility of my store! A special shoutout to Abby from customer support—she was incredibly helpful in guiding me through the setup process. She patiently explained everything, making it easy for me to customize the app to fit my store’s needs. Her support was top-notch, and I truly appreciate the effort she put in. Great work, Abby! Highly recommend this app to anyone looking to boost their store with authentic reviews! ⭐⭐⭐⭐⭐

Little Cirkus

Mar 10, 2025  on Shopify

Professional and quick help from Jade, easy app to navigate :)

KT Solutions

Mar 09, 2025  on Shopify

This review app is really amazing, easy to import reviews, they have good 24/7 support system. they are very helpful.

Dyssehair

Mar 09, 2025  on Shopify

Application très simple et rapide, merci à Sonny qui m'a beaucoup aidé

Osmosis Perfumes

Mar 09, 2025  on Shopify

I had never seen this kind of Review App. Design is amazing, Support Team are also very quick.

YMOAs

Mar 09, 2025  on Shopify

Super nice app and support. Hana is very helpful every time when we run into issues.

RICHURUS WATCHES

Mar 08, 2025  on Shopify

Hana is good. good service. fast reply. high recommand

Sk1ntro

Mar 07, 2025  on Shopify

Fantastic app and customer service! Abby helped me solve the issue and answered all the questions that I had asked.

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