Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

TheCozyCorner

Oct 13, 2024 on Shopify

Tolle App, super schneller Support von Hana! Danke!

outift.com

Oct 13, 2024 on Shopify

Hana me ajudou bastante

Grady Gains

Oct 12, 2024 on Shopify

Support is great and app works very well 5/5!

VENVV

Oct 12, 2024 on Shopify

AMAZING help, thank you very much Alyssa and special thanks for Abby she is an excellent one thank you

Elegant Custom Jewelry Design

Oct 12, 2024 on Shopify

Hana was very helpful with what I needed for my website. I will certainly be reaching out to her again. Thank you.

Chad Performance

Oct 12, 2024 on Shopify

Amazing support by Hara!

Solber

Oct 12, 2024 on Shopify

I had a an issue with importing the CSV and reached out for help. Hana was great and resolved the issue for me in a matter of minutes

Parental Unit

Oct 12, 2024 on Shopify

Got immediate help with Alyssa from this service. Really fast and easy, did everything I asked, very friendly and lovely to talk to. Couldn't be happier with the result! Thank you!

beastdiscount

Oct 12, 2024 on Shopify

One of the best reviews app in Shopify, you won't regret to use it. Specially thanks to Hana, she really helps me a lot.

QN beauty

Oct 12, 2024 on Shopify

I would recommend this app to others because it's a really great and helpful app, Toby the technical support who helped me was really kind.

Vastra Mala

Oct 11, 2024 on Shopify

Hana

Zendrop

Oct 11, 2024 on Shopify

Very new to the app but the support seemed prompt. Jasmine helped me resolve an issue instantly.

Denork Moto

Oct 11, 2024 on Shopify

Hana has been an absolute lifesaver! Her dedication and support in helping me post reviews on my Shopify store have been incredible. She’s always there when I need assistance and makes the process so easy. Thank you, Hana, for your kindness and professionalism. You're amazing.

21 Sport Club

Oct 11, 2024 on Shopify

Great customer support! Hana responded in less than a minute and resolved my issue immediately.

Glow Spatula

Oct 11, 2024 on Shopify

10 out of 10 client service. I had Audrey and she helped me with all my problems

AZONE HUB

Oct 11, 2024 on Shopify

I am extremely happy with my experience using Air Product Review App and UGC. Since I started, their support team has been outstanding always responsive and really helpful. They guided me every step of the way making sure I felt confident using the product. I am very grateful to Emily for that.

Baumschule-Garten.de

Oct 11, 2024 on Shopify

Toller Support. Danke an Hanna !

Desi Doodles

Oct 10, 2024 on Shopify

Really nice app , and special thanks to Abby who has helped me in each and every step while setting up . thanks Abby and Thank you Air product for such a great service.

THE YAKGONA BRAND

Oct 10, 2024 on Shopify

I had challenges with the review app, but Audrey was so patient with me, and she made me understand, she's really an asset to your company, hope she is recognised and get a promotion one day.

LUSH.4.U

Oct 10, 2024 on Shopify

Ironically I dont write many reviews, but this has got to be one of the best apps on Shopify for review management , you can easily use more than one review source seamlessly and thier product is very easy to use and fully customisable . Also their support is excellence after months of using the free plan problem free , Today i had a issue and Spoke with Hana in support, who was polite and extermley efficent. The issue was resolved in under 10 minutes if that. 5 stars from me